1. Field of the Invention
The present invention relates to music or other entertainment data played during a communications call and, more particularly, to a waiting party's selection of music or other entertainment data to be played during call waiting or call hold conditions.
2. Brief Description of Prior Developments
Telephone systems are known in the art which comprise a hold feature, wherein a telephone call can be placed on hold during a call. Telephone systems are also known which comprise call waiting and conference or three-way calling wherein a first telephone call is placed on hold while a user talks to a person on a second telephone call. There are a lot of automated phone systems in the world, such as with large businesses, where a caller has to wait for a long time to get through to a service person. When a user calls into the telephone system, there may be several people in line before him. Incoming calls are placed in a queue. Thus, the user has to wait for the prior callers to be serviced before the user is connected to a service person. Usually, the system plays some kind of waiting music. The system will usually play some default music while the listener is on the line prior to being connected to the service person. The telephone system cannot anticipate what kind of music the user likes, so usually a non-offending music is played. The phone service may also need to pay copyright royalties for the music played.
T-Mobile UK has advertised a service known as Caller Tunes which is a personalized ring back tone service in Europe. Rather than the ubiquitous “ring ring”, a first telephone user calling a second telephone user hears a tune, selected by the second telephone user, which is played for the first telephone user while waiting for the second telephone user to answer his or her telephone.
There is a desire to reduce the amount of money paid as copyright royalties for playing songs during a telephone call waiting state. There is also a desire to allow users, who are placed on hold, to select entertainment data or music to be played during a telephone call waiting state. There is also a desire to provide a higher-quality entertainment data or music during a telephone call waiting state.
In accordance with one aspect of the present invention, a system is provided for playing entertainment data during a wait period of a communications call. The system includes a first communications device and a second communications device. The first communications device is adapted to play the entertainment data for a user. The second communications device is adapted to have the communications call with the first communications device. The second communications device is adapted to place the communications call in a wait state. The first communications device includes a system for automatically playing the entertainment data when the communications call is placed in the wait state by the second communications device without transmitting the entertainment data to the first communications device from the second communications device.
In accordance with another aspect of the present invention, a communications device is provided comprising a media player; a call system for placing a call to a receiver; and a system for automatically playing entertainment data by the media player when the receiver places the call from the communications device in a wait state. The communications device is adapted to play the entertainment data without receiving the entertainment data from the receiver during the call.
In accordance with another aspect of the present invention, a communications apparatus is provided comprising a system for receiving telephone calls; a system for placing a first one of the telephone calls in a wait state while communicating with a second one of the telephone calls; and a system for sending a signal to a first telephone, which the first telephone call originated from, to play entertainment data without transmitting the entertainment data by the communications apparatus to the first telephone during the first telephone call.
In accordance with another aspect of the present invention, a system is provided for playing entertainment data during a wait period of a communications call. The system comprising a first communications device; and a second communications device adapted to have the communications call with the first communications device. The second communications device is adapted to place the communications call in a wait state. A system is provided for automatically playing the entertainment data when the communications call is placed in the wait state by the second communications device. The system for playing the entertainment data comprises a system for allowing a user of the first communications device to select the entertainment data to be played while the first communications device is held in the wait state by the second communications device.
In accordance with one method of the present invention, a method for playing entertainment data during a communications call is provided comprising determining by a first communications apparatus when the communications call has been placed in a wait state by a second communications apparatus; and automatically playing the entertainment data by the first communications apparatus when the first communications apparatus has determined that the communications call has been placed in the wait state by the second communications apparatus. The entertainment data is not transmitted to the first communications apparatus from the second communications apparatus during the communications call.
In accordance with another method of the present invention, a method for playing entertainment data during a communications call is provided comprising placing the communications call, between a first communications apparatus and a second communications apparatus, in a wait state by the second communications apparatus; playing the entertainment data by the first communications apparatus while in the wait state; removing the communications call from the wait state by the second communications apparatus; determining by the first communications apparatus when the second communications apparatus has removed the communications call from the wait state; and automatically stopping playing of the entertainment data by the first communications apparatus based upon when the first communications apparatus has determined that the second communications apparatus has removed the communications call from the wait state.
The foregoing aspects and other features of the present invention are explained in the following description, taken in connection with the accompanying drawings, wherein:
Referring to
The system 10 generally comprises a first communications device 12 and a second communications device 14 coupled to each other by a connection 16. The first communications device 12 preferably comprises a mobile telephone. The first communications device 12 could comprise any suitable type of electronic telecommunications apparatus such as, for example, a personal data assistant (PDA), a mobile communicator, a laptop or notebook computer, or a mobile game player. In one type of alternate embodiment, the first communications device 12 could comprise a telephone or telephone switch system directly connected to a land line; so long as the telephone comprises an entertainment data player similar to the mobile telephone 12 shown in
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The user interface 26 can comprise any suitable components, such as a keypad, a touch screen, a trackball, a joystick, etc. The transceiver 20 and antenna 18 are adapted to communicate with the second communications device 14 by means of the connection 16. In the embodiment shown, the connection 16 comprises a wireless link, such as a radio frequency link. The air interface standard may conform to, for example, a Time Division Multiple Access (TDMA) air interface, or a Code Division Multiple Access (CDMA) air interface, or a Frequency Division Multiple Access (FDMA) air interface, or GSM, or 3G. In alternate embodiments, features of the present invention could be used with any suitable type of air interface standard. In an alternate embodiment, features of the present invention could be used with a wired communications system, such as a land line telephone system. The wireless telecommunications system establishes the wireless link to couple the first communications device 12 to a base transceiver station (BTS) of an exemplary network operator of the connection 16.
The network operator generally comprises a mobile switching center (MSC) for connecting to a telecommunications network, such as a public switched telephone network or PSTN, at least one base station controller (BSC), and a plurality of base transceiver stations (BTS) that transmit in a forward or downlink direction both physical and logical channels to the first communications device 12 in accordance with a predetermined air interface standard. A reverse or uplink communication path exists from the first communications device 12 to the network operator, and conveys mobile station originated access requests and traffic, such as voice and possible packet data traffic.
The network operator can include a Message Service Center (MSCT) that receives and forwards messages from the first communications device 12, such as Short Message Service (SMS) messages, or any wireless messaging technique including Email and supplementary data services. In an alternate embodiment, features of the present invention could be used with any suitable type of network operator system.
The first communications device 12 also contains a wireless section that includes a digital signal processor (DSP), or equivalent high-speed processor, as well as the wireless radio frequency (RF) transceiver 20 comprising a transmitter and a receiver. The transceiver is coupled to the antenna 18 for communication with the network operator. In an alternate embodiment, features of the present invention could be used with any suitable type of wireless communications device or mobile phone.
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The storage 30 is preferably adapted to store electronic entertainment data, such as in an electronic memory. For example, the storage 30 could comprise a memory which is adapted to store MP3 songs. In an alternate embodiment, the storage 30 could comprise a removable memory module or a removable optical disk. The player 28 is adapted to play the entertainment data stored in the storage 30. Referring also to
The second communications device 14 could comprise any suitable type of telecommunication device such as, for example, a mobile telephone, an office telephone switch system, a personal data assistant (PDA), a mobile communicator, a laptop or notebook computer, or a mobile game player. The second communications device 14 comprises a system 40 for sending wait state ON/OFF signals to the receiving system 36 of the first communications device 12. A wait state occurs when the second communications device 14 places the communications call with the first communications device 12 on hold, or in call waiting, or in a call waiting queue. This establishes a wait period during the time which the first communications device keeps the call on hold or in a waiting to be answered queue.
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In one type of preferred embodiment, the wait controller 32 is adapted to determine if the communications call has been terminated, such as by a loss of a communications link in a wireless system for example. The wait controller 32 is preferably adapted to stop the player 28 from playing the entertainment data when a termination of the communications call is determined.
In an alternate embodiment signals 68 and 70 might not be provided. Instead, when a call is initiated 42 a signal can be attached indicating that the calling party has the ability to play its own entertainment data. Any subsequent need by the called party to place the calling party in a wait state would then simply result in the signal 66 being sent back to the calling party, indicating “busy; start waiting music”. The device of the calling party could then start playing its own music.
With the present invention, a protocol can be defined for the waiting music to be the music residing in a telephone rather than music transferred in a call. In the future, most portable or mobile telephones will have digital music stored in them. The present invention allows use of this stored music as waiting music rather than music transferred over poor quality voice codec over a telephone line. The present invention can provide a protocol to negotiate the usage of waiting music in a calling terminal. Thus, with the present invention a user can get better quality music as waiting music, and the waiting music can be of a type which the user likes.
As noted above, telephone services can pay copyright royalties for music played during telephone waiting or holding periods. In the past, royalty payments have been reduced by playing music that is not controlled by copyrights such as Muzak or ding done tones type of music. This is not very courteous to the call user. The present invention could provide a less expensive system for telephone service in companies because they would not need to pay as much in copyright royalties. They also do not need to play music to some many people. In fact, with the present invention, the telephone service in a company could do away with having to play hold or call waiting music altogether. The call user would much prefer to listen to music that he or she enjoys. With the present invention, the call waiting music can be selected or personalized by the person being placed on hold or when in a call waiting queue.
With the present invention, such as when implemented in a mobile telephone, the mobile telephone could play music contained in the handset itself when the user is in a queue of call waiting or on hold. Playing of saved music on the handset could be initiated by a command from the company and the music played on the handset could either be the users ring tones or a selection of tunes, such as from an MP3 player in the mobile telephone. The playing of a musical file contained in the telephone can be manually activated by the recipient user when the caller is subjected to a call waiting by the recipient user, and automatically ended when taken out of the queue.
The present invention provides an advantage in that the user being placed on hold or call waiting can listen to music that he or she likes. This wait music can be a selected or customized by the user placed on hold or call waiting. The user being placed on hold or call waiting has already purchased rights to the music. Therefore, no additional copyright royalties need to be paid. The present invention also provides an advantage in that the telephone service does not need to pay royalties for those users who already own their own music which is used for call waiting or on hold music. The present invention could be expanded to include more than just one song. For example, the user could create whole playlists or define albums to be played. The initiator of a call, which is subsequently placed on hold or call waiting, can be responsible for choosing the entertainment data or music file to be heard while being held on hold; for example with call waiting.
For a user who is placed on hold and is simply listening to music which originates from his or her own handset instead of the other party, it is possible for the caller to enter a “half rate mode” in order to save on costs while waiting for the other party to answer. Thus, the person placed on hold or waiting does not need to pay, such as with a wireless call, to keep the call in force when nothing is being transmitted or received between the two parties. At present, in order for music quality to be kept at an acceptable level, to put the handset in a half rate mode would deteriorate music quality. With the present invention, music quality would not deteriorate when the signal transmission rate is reduced to a lower lever during a wait state.
The present invention can preferably be used with a wireless mobile telephone. However, features of the present invention are not limited only to mobile handsets. The present invention can be used with any voice communications recipient where the initiator has in his or her own database of music files (e.g., PDA, mobile handset, etc.). The present invention can be implemented with a session initiation protocol (SIP) either using caller preferences wherein the contact header. The caller may indicate certain preferences such as audio, video calls, etc. Therefore, it could use this header or others to indicate the preferred music.
It should be understood that the foregoing description is only illustrative of the invention. Various alternatives and modifications can be devised by those skilled in the art without departing from the invention. Accordingly, the present invention is intended to embrace all such alternatives, modifications and variances which fall within the scope of the appended claims.