| "Dictation System Disc Sorter", Albaugh and Dorfman, IBM Tech. Discl. Bull., vol. 22, No. 4, Sep. 1979. |
| "Dictation System", H. R. Grubb, IBM Tech. Discl. Bull., vol. 22, No. 4, Sep. 1979, pp. 1327-1328. |
| "Batch Input Dictation System", Albaugh and Dorfman, IBM Tech. Discl. Bull., vol. 22, No. 4, Sep. 1979, p. 1329. |
| "Audio Message Distribution", Albaugh and Dorfman, IBM Tech. Discl. Bull., vol. 22, No. 4, Sep. 1979, p. 1330. |
| "An Internetwork Message Structure", J. B. Postel, Proc. of 6th Data Communications Symposium, Pacific Grove, CA., Nov. 27-29 1979, pp. 1-7. |
| "Store & Forward Voice Switching", Report #145, International Resource Development Inc., Jan. 1980, pp. 45-56. |
| "New Custom Calling Services", Bergland et al., International Switching Symposium, Paris, May 11, 1979, pp. 1-7. |
| "New Custom Calling Services," Nacon and Worral, International Conference on Communications, Boston, Mass., Jun. 1979, pp. 1-5. |
| "Unified Communications Systems Serves Five Hospitals at Detroit Medical Center", Carl O. Haven, Communications News, Jan. 1976, pp. 49-51. |
| "IBM Voice Storage Network Described," R. A. Frank, Communications Weekly, 1978. |
| "Prospectives in Voice Response from Computers," Wm. D. Chapman, Proceedings of International Conference on Communications, San Francisco, Jun. 1970, pp. 45-1 to 45-8. |
| "DMS-10 System Organization," Rushing & Totti, Telesis (Canada) 8/78, pp. 303-308. |
| "Petition for Waiver of American Telephone & Telegraph Company," before the Federal Communications Commission, Mar. 20, 1981. |
| "Reply Comments and Omnibus Motion of ECS Telecommunications, Inc. to Petition for Waiver of American Telephone & Telegraph Company" by Ray Bosing, 5/14/81. |
| "Information Processing", Business Week, Jun. 9, 1980, pp. 80-82. |
| "Voice Message Service", ECS Telecommunications, Inc. (1980). |
| "The Voice Message Exchange", Business Communications Review, Jan.-Feb. 1981, pp. 37-40. |