The invention relates to a method for establishing a call from a calling party to a called party using a pre-answer service in a telecommunication network, an IN service associated with the pre-answer service, a switching node serving the calling party and a switching node invoking the IN service.
Some Intelligent Network (IN) services apply a method of connecting a calling party to an Interactive Voice Response (IVR) system, thereby providing a pre-answer service prior to establishing a call to a destination, i.e. a called party. The connection to the IVR may be used to enable the calling party to enter digits on his terminal in order to make a choice in the menu. When the calling party has made his choice, call connection may continue. The call may now be established to the requested destination. An example of such a pre-answer service is Carrier Selection. The calling party is prompted to make a choice after dialling a destination number by pressing a key or by entering a digit or digit combination on the terminal.
An IN service invoked for the call, providing a prompt to the calling party, instructs for example a serving Mobile Switching Centre (MSC), also referred to as Visited Mobile Switching Centre (VMSC-A), to connect the calling party to the pre-answer service, for example the IVR, and since the IN service has control over the call, the MSC may be instructed by the IN service to perform the service without charging the calling party for the pre-answer service.
Normally a serving MSC starts charging a calling party's account when a connection confirmation from the destination or from the pre-answer service is received by the serving MSC. The MSC may now be instructed by the IN service to connect the speech path in forward direction from the calling party to the IVR upon receipt of a connection confirmation from the IVR, but defer charging until the call is disconnected from the IVR and connected to the destination and a connection confirmation from the destination is received.
Thus the above described method facilitates that the calling party is not charged for the pre-answer service. However, this can only be performed in connection with an IN service invoked from the serving MSC of the calling party, since only such an IN service has control over the MSC.
If however, as described above, the IN service is invoked from an MSC other than the serving MSC to which the calling subscriber is connected, e.g. invoked via a Transit MSC or a Gateway Mobile Switching Centre (GMSC), then the IN service does not have the option to instruct the MSC to defer the start of charging until the calling party is connected to the destination of the call and this destination has answered the call. In such case, the charging of the call will always start as soon as the connection of the call to the pre-answer service is completed, i.e. a connection confirmation message is received.
Alternatively, the IN service may instruct the MSC not to signal the connection to the pre-answer service in backwards direction, in which case the calling party will not be charged for the connection to the pre-answer service. However, in that case no interaction will be possible between the calling party and the pre-answer service, resulting in that the calling party will not be able to take advantage of the pre-answer service, i.e. indicate a choice to the pre-answer service, since only a backward unidirectional speech path is established and a forward speech path is required for interaction between the calling party and the pre-answer service.
It is therefore an object of the present invention to enable a calling party to use a pre-answer service, without being charged until a final connection to a destination is established, even if the serving switching node from where charging of calling party's account is performed, e.g. VMSC-A, is not the same switching node from where the IN service associated with the pre-answer service is invoked, e.g. GMSC.
The object of the invention is achieved according to a first aspect of the invention in a method according to claim 1.
The method of claim 1 is a method for establishing a call from a calling party to a destination using a pre-answer service in a telecommunication network, whereby the telecommunication network may comprise a first switching node and a second switching node, the first and second switching nodes communicatively connected, the calling party communicatively connected to the first switching node, the destination communicatively connected to the second switching node. The first switching node acts as a serving switching node for the calling party. The second switching node acts a switching node for providing the pre-answer service as described below.
The method may comprise the steps of setting up a call to the destination between the calling party and the second switching node, invoking by the second switching node an IN service associated with the pre-answer service, sending a pre-answer instruction by the IN service to the second switching node, connecting the call to the pre-answer service by the second switching node upon receipt of the pre-answer instruction, sending an establish pre-answer speech path instruction to the first switching node upon connection confirmation from the pre-answer service and sending a connection confirmation message to the calling party by the first switching node upon receipt of the establish pre-answer speech path instruction.
Now interaction between calling party and the pre-answer service may take place. The method continues by completing the pre-answer service by either the pre-answer service or by the calling party, disconnecting the call from the pre-answer service upon completion of the pre-answer service and connecting the call to the destination.
Now the call is connected to the destination.
The first switching node is arranged for charging an account of the calling party by the first switching node upon receiving a connection confirmation message relating to the call, thus first switching node will start charging the account of the calling party upon completing the step of connecting the call to the destination. Call connection completion is in general accomplished by sending a connection completion message by a connected party (destination, pre-answer service) to the calling party.
By sending the first pre-answer instruction from the intelligent network service to the second switching node, the second switching node is brought in a state where it waits for a connection confirmation message from the pre-answer service.
When this message arrives the second switching node sends the second pre-answer instruction to the visited mobile switching centre instead of a normal connection confirmation message, thereby enabling the visited mobile switching centre to complete the call to the calling party without charging the calling party's account.
This way a connection from the calling party to the pre-answer service is established, at the same time preventing the first switching node from charging the calling party's account until the call to the pre-answer service is disconnected and re-connected to the destination. The charging of the calling party's account starts upon completion of the call to the destination. Thus a pre-answer service is established without charging the calling party.
In an embodiment according to the first aspect of the invention, the step of completing the connection to the destination comprises sending a call progress indication message by the first switching node to the calling party upon completing the step of connecting the call to the destination.
This embodiment provides signaling to the calling party where the connection is already complete, preventing that first switching node's response is void upon receipt of the connection confirmation message from the destination.
A further embodiment according the first aspect of the invention, further comprises establishing the presence of the calling party in a home public land mobile network or home public switched telephone network, and sending a call completion message upon completion of the connection to the pre-answer service if calling party is not in the Home public land mobile network or Public Switched Telephone Network (PSTN).
This embodiment provides the advantage that the usage of the pre-answer service without charging can be limited to connection through the home telecommunication network. This embodiment can be used by operators who will not provide pre-answer services from other networks free of charge.
The object is also achieved in a second aspect of the invention, in IN service means for use in the steps of the above described method, the IN service means connected to a first switching node, wherein the IN service can be invoked from the first switching node upon interception of a call by the first switching node, wherein the IN service means is arranged for sending a pre-answer instruction to the second switching node, the pre-answer instruction causing the second switching node connect the call to a pre-answer service means, the pre-answer instruction further causing the first switching node to send an establish pre-answer speech path instruction to a second switching node upon connection confirmation to the pre-answer service, disconnecting the call from the pre-answer service upon completion of the pre-answer service by the pre-answer service means, connecting the call to the destination.
The object is also achieved in a third aspect according to the invention, in a switching node for serving a calling party, for use in the steps of the above described method, wherein the switching node is communicatively connected to a second switching node and a calling party, the switching node arranged for charging an account of the calling party for a call from the calling party to a destination upon receipt of a connection confirmation message relating to the call, characterized in that the switching node is arranged for sending a connection confirmation message to the calling party upon receipt of an establish pre-answer speech path instruction from the second switching node.
In an embodiment according to the third aspect of the invention, the switching node may be further arranged for sending a call progress indication message to the calling party upon receipt of the connection confirmation message relating to the call.
In a further embodiment according to the third aspect of the invention the establish pre-answer speech path instruction comprises an ISUP Call Progress (CPG) message or an ISUP Facility (FAC) message with an argument indicating the switching node to send a connection confirmation message to the calling party.
In yet a further embodiment according to the third aspect of the invention, the call progress indication message to the calling party comprises a DTAP Progress message or a DSS1 Progress message.
The object is also achieved in a fourth aspect according to the invention in a switching node for providing a pre-answer service, for use in the steps of the method as described above, the switching node communicatively connected to IN service means, a further switching node, pre-answer service means and a destination. The switching node is arranged for invoking the IN service means and connecting a call from the further switching node to the pre-answer service means and connecting a call from the further switching node to the destination. The switching node is further arranged for: receiving a pre-answer instruction from the invoked IN service means, connecting the call to the pre-answer service means upon receipt of the pre-answer instruction, and sending an establish pre-answer speech path instruction to the further switching node upon receiving connection confirmation from the pre-answer service.
In an embodiment according to the second or fourth aspect of the invention, the pre-answer instruction may be an adapted INAP/CAP Connect To Resource (CTR) or an adapted INAP/CAP Establish Temporary Connection (ETC) operation.
In a further embodiment according to the second or fourth aspect of the invention, the INAP/CAP Connect To Resource (CTR) or Establish Temporary Connection (ETC) operation comprises a Bothway Through Connection Indicator (BTCI) having a value “bothwayPathPreAnswerRequired”.
The object is also achieved in a fifth aspect according to the invention, in a telecommunication network comprising a calling party, a first switching node, a second switching node, an IN service means, a pre-answer service, a destination, arranged for performing the steps of the method as described above.
In the following detailed description and attached drawings, corresponding features will be referenced to by the same reference number. Calling party, referred to in the text, is synonym for a terminal or telephone of a subscriber. The terminal or telephone may be fixed or mobile.
First an example of a method for establishing a call from a mobile calling party to a destination using a pre-answer service according to the state of the art will be described in more detail.
In
The speech path between calling party 1 and MSC 3 remains active. However, the speech path from MSC 3 in the direction of the destination 6 will be established only when the call is answered by the destination 6. Hence, when the call is answered, there will be a bidirectional speech path between calling party 1 and the destination 6 and at that moment, charging will start for the calling party 1 by MSC 3.
It should be appreciated by the person skilled in the art that the service 4 can only be performed without charging if the connection with the IVR 5 is established from the serving MSC 3 of the calling party 1 (Visited MSC of calling party, further referred to as VMSC-A). In the above-sketched architecture, the calling party 1 is connected to VMSC-A 3; an IN service 4 is invoked from VMSC-A 3. The IN service 4 can instruct VMSC-A 3 to connect the calling party to the IVR 5 without starting the charging process in VMSC-A 3.
If however the IN service 4 that is controlling the call and that connects the calling party 1 to the IVR 5 is invoked from another MSC than VMSC-A 3, then we have the following dilemma:
This dilemma is depicted in
In this architecture, the IN service 4, invoked by GMSC-B 7, instructs GSMC-B 7 to connect the call to the pre-answer service 5 and further instructs GMSC-B 7 to wait for a connection confirmation message 10 from the pre-answer service 5 by means of a pre-answer instruction message 13.
The pre-answer instruction message 13 may be an INAP/CAP Connect To Resource (CTR) or Establish Temporary Connection (ETC) operation, whereby the CTR or ETC operation includes the Bothway Through Connection Indicator (BTCI). This parameter is used to indicate whether GMSC-B 7 will send an ISUP ANM message towards the VMSC-A 3 when the SRF 5 is connected.
According to the state of the art:
A formal abstract syntax notation of BTCI is:
According to an embodiment of the invention a third value “bothwayPathPreAnswerRequired” for BTCI is now introduced, which will be sent by the IN service 4 to the GMSC-B 7 when sending the INAP/CAP CTR or ETC pre-answer instruction 13.
GMSC-B 7 is arranged according to the invention that if the BTCI in the pre-answer instruction message 13 has this value “bothwayPathPreAnswerRequired”, GMSC-B 7 sends an “establish pre-answer speech path” instruction 14 to VMSC-A 3 upon completion of the connection from the GMSC-B 7 to the pre-answer service 5, i.e. receipt of the connection confirmation message 10 from pre-answer service 5. This “establish pre-answer speech path” instruction 14 can be an adapted ISUP Call Progress message (CPG) or an adapted ISUP Facility message (FAC), including a designated parameter with a specific value, for example contained in an extension of the Generic Notification parameter.
VMSC-A 3 is in turn arranged to send a connection confirmation message 12, which may in fact be the DTAP Connect message of
When in the interaction with IVR 5 the calling party 1 opts to be connected to the destination 6, GMSC-B 7 will, under instruction from IN service 4, connect the calling party 1 to destination 6. When the destination 6 sends a connection confirmation message 11 (ISUP ANM) in backward direction, GMSC-B 7 applies normal handling, which entails the forwarding of the connection confirmation message 11 (ISUP ANM) towards VMSC-A 3. VMSC-A 3 will now start charging the calling party 1's account for the call as usual.
VMSC-A 3 is arranged however not to send a connection confirmation message 12 (DTAP Connect) to the calling party 1 upon receipt of the connection confirmation message 11 (ISUP ANM) from the destination 6 as described, since the calling party 1 has already received a connection confirmation message 12 (DTAP Connect). Instead VMSC-A is arranged to send a call progress message 15, (DTAP Progress).
From this example it must be understood by those skilled in the art that any number of intermediate switching nodes may be placed between VMSC-A 3 and GMSC-B 7, which will be described in the following examples.
SSP 7 may, under instruction from IN service 4, connect the call to a destination 6, in this example a voice mail box. The IN service 4 may offer Call Completion functionality, such as e.g. Ericsson's Call Completion Application (CCA). IN service 4 will instruct SSP 7 to connect the call to IVR 5 for interaction with calling party 1 using the pre-answer instruction 13 according to the example in
In the example, IN service 4 has an INAP/CAP connection with the SSP 7. IN service 4 uses the INAP/CAP connection for controlling the call, connecting to IVR 5, and connecting to voice mailbox 6 after completion of the interaction of the calling party 1 with IVR 5. The INAP/CAP operation 13 used for the connection of the call to the IVR 5 is Connect To Resource (CTR) or Establish Temporary Connection (ETC) as described.
The INAP/CAP CTR or ETC instruction 13 includes the BTCI parameter, which is given the value “bothwayPathPreAnswerRequired” value as described above, thereby instructing the SSP 7 to send an “establish pre-answer speech path” instruction 14 to VMSC-A 3 upon completion of the connection to IVR 5. This “establish pre-answer speech path” instruction 14 is the ISUP Call Progress message (CPG) or the ISUP Facility message (FAC) message with special parameter as described, whereupon receipt of which the VMSC-A 3 is arranged to send a connection confirmation message 12 to the calling party 1. This connection confirmation message 12 is the DTAP Connect message.
The calling party 1 now has a speech path open to the IVR 5. This speech path allows the calling party 1 to use Dual Tone Multi Frequency (DTMF) communication to signal to the IVR 5 and to interact with the IVR 5 menu. Charging of the account of calling party 1 by VMSC-A has not started since VMSC-A has not received a connection confirmation message.
When in the interaction with IVR 5 the calling party 1 opts to be connected to the voicemail box 6, SSP 7 will, under instruction from IN service 4, connect the calling party 1 to the voicemail box 6. When the voicemail box 6 sends a connection confirmation message 11 (ISUP ANM) in backward direction, the SSP 7 applies normal handling, which entails the forwarding of the connection confirmation message 11 (ISUP ANM) towards VMSC-A 3 via intermediate node 16. VMSC-A 3 will in turn, as instructed, start charging the calling party 1's account for the call. The VMSC-A 3 will however not send a connection confirmation message 12 (DTAP Connect) to the calling party 1 upon receipt of the connection confirmation message 11 (ISUP ANM) from the voicemail box 6 as described, since the calling party 1 has already received a connection confirmation message 12 (DTAP Connect). Instead VMSC-A 3 is arranged to send a call progress message 15 (DTAP Progress).
In another embodiment of the invention, as shown in
Switch 7 (SW), arranged for connecting the calling party 1 to a pre-answer service 5 and subsequently establishing the call to destination 6, is now a telephone switch.
When a call is set up from the calling party to destination 6, the call may be intercepted by switch 7, whereby switch 7 invokes an IN service 4. This IN service 4 may offer Call Completion functionality. The IN service 4 instructs switch 7 to connect the call to a pre-answer service 5, which may be implemented as a Specialised Resource Function (SRF) 5 such as an IVR.
The IN service 4 uses an INAP connection for controlling the call, connecting to SRF 5, and connecting to destination 6 (if requested) etcetera. The INAP Connect To Resource (CTR) or Establish Temporary Connection (ETC) operation may be used for the connection of the call to the SRF 5 as described above.
The INAP CTR or ETC operation includes the parameter BTCI, which is given the value “bothwayPathPreAnswerRequired”, thereby instructing the switch 7 to send a “establish pre-answer speech path” instruction 14 to switch 3 upon connection confirmation of the call to SRF 5. SRF 5 thus sends an connection confirmation message (ISUP ANM) to switch 7.
Switch 7 is arranged to send an enhanced ISUP Call Progress message (CPG) 14 or an enhanced ISUP Facility message (FAC) 14 upon receipt of the connection confirmation message 10 (ISUP ANM) from SRF 5, whereupon switch 3 is arranged to send a connection confirmation message 12 (e.g. a Digital Subscriber Signaling System 1 (DSS1) Connect message) to the calling party 1.
The calling party 1 now has a speech path open to the SRF 5. This speech path allows the calling party 1 to use Dual Tone Multi Frequency (DTMF) communication to signal to the IVR 5 and to interact with a menu or interact with the SRF in any suitable way. Charging of the account of calling party 1 by switch 3 has not started since switch 3 did not receive a connection confirmation message (ISUP ANM).
When the pre-answer service 5 provided by SRF 5 is completed, e.g. by calling party 1 making a choice in a menu by pressing a button and thereby generating a DTMF signal upon which IN service 4 responds by instructing switch 7 to disconnect the call from the SRF 5 and to connect the call to destination 6. When the call establishment to the destination 6 is completed, the destination 6 sends a connection confirmation message 11 (ISUP ANM) in backward direction. Switch 7 applies normal handling, which entails the forwarding of the connection confirmation message 11 (ISUP ANM) towards switch 3. Switch 3 will now in turn also apply normal handling by the starting of the charging the calling party 1 for the call. Switch 3 will however not send a connection confirmation message 12 (DSS1 Connect) to the calling party 1 upon receipt of the connection confirmation message 11 (ISUP ANM) from the destination 6 as described, since the calling party already received a connection confirmation message (DSS1 Connect). Instead a call progress (DSS1 Progress) message 17 will be sent.
From this example it must be understood by those skilled in the art that any number of intermediate switching nodes may be placed between switch 3 and switch 7, which will be described in the following examples.
The calling party 1 sets up a call to a destination via VMSC-A/Switch 3 (backward speech path is established), GMSC-B/SSP/Switch 7 (backward speech path is established), whereby the call is intercepted by GMSC-B/SSP/Switch 7 which invokes IN service 4. IN service 4 sends a pre-answer instruction 13 to GMSC-B/SSP/Switch 7 (INAP/CAP CTR or ETC, with BTCI set to “bothwayPathPreAnswerRequired”). GMSC-B/SSP/Switch 7 connects the call to pre-answer service 5 (Specialised Resource Function (SRF)).
Pre-answer service 5 confirms call connection (ISUP ANM), thus a bidirectional speech path is established between GMSC-B/SSP/Switch and pre-answer service 5. GMSC-B/SSP/Switch 7 sends “establish pre-answer speech path” instruction 14 (ISUP CPG or FAC message with special parameter) to VMSC-A/Switch 3. VMSC-A/Switch 3 sends confirm call connection message (DTAP Connect/DSS1 Connect) 12 to calling party 1. Now the speech path between calling party 1 and pre-answer service 5 is complete and bidirectional. The pre-answer service 5 will be performed and completed.
Consequently IN service 4 instructs GMSC-B/SSP/Switch 7 to disconnect the call from the pre-answer service 5 and connect the call to destination 6. Destination 6 confirms call connection 11 (ISUP ANM), and bidirectional speech path is established between GMSC-B/SSP/Switch 7 and destination 6. The connection confirmation message 11 is forwarded by GMSC-B/SSP/Switch 7 to VMSC-A/Switch 3. VMSC-A/Switch 3 sends a call progress indication message (DTAP Progress or DSS1 Progress) 15 to calling party and starts charging calling party 1's account. Now the bidirectional speech path from calling party 1 to destination 6 is complete.
In a further embodiment according to the invention, an operator may want to limit the usage of the pre-answer through connection to subscribers that are served by an MSC in the home network, i.e. Home Public Land Mobile Network (HPLMN). Reason is that other operator(s) may not want to provide the pre-answer through connection before connection confirmation, since the charging does not start until connection confirmation. Also, other network(s) may not support the capability in the MSC/GSM Service Switching Function (gsmSSF) to provide the through connection before connection confirmation.
Hence, to ensure that this mechanism is used in the HPLMN only, the following may be considered in a further embodiment according to the invention:
Other methods can also be considered.
The invention may be used for the following scenarios:
The invention may furthermore be used for video mail box as destination 6. A voicemail box may have a toll-free welcome message as pre-answer service, with a duration of typically a few seconds. After the playing the welcome message, the ISUP connection confirmation message is generated and charging of the calling party account starts. To facilitate a toll-free welcome video message, the pre-answer speech path method, as described in the present invention, may be used.
It must be understood that the description of the embodiments is given by way of example only and that variations and modifications are possible to these embodiments without departing from the scope of the invention as defined by the claims attached hereunder.
Filing Document | Filing Date | Country | Kind | 371c Date |
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PCT/EP2007/006009 | 7/6/2007 | WO | 00 | 1/19/2010 |