Control of inventory within the service industry is a continual problem. In particular, a lot of item can be moved very quickly and transactions are difficult to monitor. This presents many situations where employees can lose track of items or where employees can steal items or gift them without any ability of owners or manager to identify sources of loss unless they happen to view the theft.
In addition, inventory in particular locations is hard to keep track of. Generally, in locations such as sports arenas where multiple sales locations are spread throughout a venue, the inventory at each location must be checked manually. This means that either an authorized employee must continually be checking inventory and restocking where needed or employees must be counted on to accurately report inventory, once again opening the system up to potential fraud.
Accordingly, there is a need in the art for a system that can automatically control inventory. Further, there is a need in the art for the system to monitor removal of items by each employee to increase employee accountability. Moreover, there is a need for the system to provide relevant reports that allow for better control of ordering and to maximize profitability.
This Summary is provided to introduce a selection of concepts in a simplified form that are further described below in the Detailed Description. This Summary is not intended to identify key features or essential characteristics of the claimed subject matter, nor is it intended to be used as an aid in determining the scope of the claimed subject matter.
One example embodiment includes an inventory monitoring system. The inventory monitoring system includes a cabinet. The cabinet is configured to store the item and is in electronic communication with a terminal. The cabinet dispenses an item in response to the sale and records the removal of the item. The inventory monitoring system also includes a terminal, wherein the terminal is configured to allow a user to enter a sale of an item.
Another example embodiment includes an inventory monitoring system. The inventory monitoring system includes a cabinet. The cabinet is configured to store the item and is in electronic communication with a terminal. The cabinet dispenses an item in response to the sale and records the removal of the item. The inventory monitoring system also includes a terminal, wherein the terminal is configured to allow a user to enter a sale of an item. The inventory monitoring system further includes a point of sale sever. The point of sale server is in electronic communication with the terminal and the cabinet and is configured to manage the operation of the inventory monitoring system including managing inventory within the cabinet.
Another example embodiment includes a method of controlling inventory using an inventory monitoring system. The method includes producing an inventory list which identifies items within a cabinet and releasing the item from the cabinet. The method also includes completing a sale of an item at a terminal and updating the inventory list to reflect the sale of the item.
These and other objects and features of the present invention will become more fully apparent from the following description and appended claims, or may be learned by the practice of the invention as set forth hereinafter.
To further clarify various aspects of some example embodiments of the present invention, a more particular description of the invention will be rendered by reference to specific embodiments thereof which are illustrated in the appended drawings. It is appreciated that these drawings depict only illustrated embodiments of the invention and are therefore not to be considered limiting of its scope. The invention will be described and explained with additional specificity and detail through the use of the accompanying drawings in which:
Reference will now be made to the figures wherein like structures will be provided with like reference designations. It is understood that the figures are diagrammatic and schematic representations of some embodiments of the invention, and are not limiting of the present invention, nor are they necessarily drawn to scale.
The cabinet 102 can include any desired hardware for implementing the inventory monitoring system 100 functions. For example, the cabinet 102 can include built in computing systems. Likewise, the cabinet 102 can include any desired software for implementing the inventory monitoring system functions. For example, the cabinet 102 can include MICROS, FUTURE, ALOHA or any other desired software.
For example, in the inventory monitoring system 100 of
Additionally or alternatively, the inventory monitoring system 700 can include a terminal. A terminal is the place where a retail transaction is completed. I.e., the terminal is the point at which a customer makes a payment to the merchant in exchange for goods or services or where the retailer can calculate the amount owed by the customer, enter the customers payment amount and type, issue a receipt for the transaction, close sales for a shift or day or complete any other desired transaction.
The terminal in various retail industries can use customized hardware and software as per their requirements. For example, retailers may utilize weighing scales, scanners, electronic and manual cash registers, electronic payment terminals (such as credit card readers), touch screen or other graphical user interfaces and any other of a wide variety of hardware and software available for use with the terminal. E.g., a grocery or candy store may use a scale at the terminal, while bars and restaurants use software to customize the item or service sold when a customer has a special meal or drink request.
One of skill in the art will appreciate that any desired software can be used at the terminal. For example, the terminal can used standardized software such as OPOS and JavaPOS, both of which conform to the UnifiedPOS standard led by The National Retail Foundation. OPOS (OLE for POS) was the first commonly adopted standard and was created by Microsoft, NCR Corporation, Epson and Fujitsu-ICL. OPOS is a COM-based interface compatible with all COM-enabled programming languages for Microsoft Windows. OPOS was first released in 1996. JavaPOS was developed by Sun Microsystems, IBM, and NCR Corporation in 1997 and first released in 1999. JavaPOS is for Java what OPOS is for Windows, and thus largely platform independent. Other protocols which can be used at the terminal include: Logic Controls; Epson Esc/POS; UTC Standard; UTC Enhanced; AEDEX; ICD 2002; Ultimate; CD 5220; DSP-800; ADM 787/788; HP or any other desired software.
The inventory monitoring system 700 can also include a point of sale (POS) server. The POS server can include software or other instructions which control the operation of the cabinet 102 and the terminal. For example, the POS server can include any desired computing system, such as a server, computer, laptop, tablet, smart phone, netbook or any other desired computing system. The POS server can monitor which cabinet 102 will dispense items (e.g., if the POS server determines that an item is present in one cabinet 102 but not in another cabinet 102, the POS server can direct the user to the first cabinet 102). Additionally or alternatively, the POS server can make available reports, such as sale and inventory numbers, for the totality of terminals and cabinet 102 as described below.
Additionally or alternatively, the POS server can manage all sales. For example, the POS server can handle credit card transactions or other sales data by communicating with an outside payment service, such as a bank or merchant services account. In addition, when a user logs onto a terminal or cabinet 102 the POS server can confirm the access and dispense the desired items from the cabinet 102. I.e., the POS server can ensure that each transaction is authorized and that the proper items are provided to customers.
The POS server can allow allows input by owner, manager, or corporate officers of all inventory ordered for each venue. I.e., if an item is purchased, the total number of items is added to the current number of the item and then counts down from the total, as well as the number in each cabinet, as the item is sold. For example, a price look up (PLU) number can be assigned to each item in the cabinet 102 and the same number will be assigned to the same items on the POS server and at the terminal.
Additionally or alternatively, the POS server can generate desired reports for management of inventory. For example, the POS server can send notification messages on inventory ordering or ordering alerts when an item runs low at each cabinet 102 or overall, allows reports to be generated for each item sold detailing the item success by each employee or at each venue, allow input for reports to be generated as to cost of item, price per item, profit margin for each item or any other desired report. The messages and/or reports can be sent via email, text message, alarms at the cabinet 102, the terminal or the POS server or through any other desired method.
One of skill in the art will understand that the cabinet 102, the terminal and the POS server can be in electronic communication with one another. This can allow a sale entered at the terminal to result in the release of inventory at the cabinet 102. For example, if the sale of a drink is entered at the terminal, the retailer can enter the desired drink and complete the sale. The POS server can confirm the payment information from the customer. The drink is then released at the cabinet 102 where the retailer collects the drink to take to the customer and the POS server updates the inventory list to reflect the sale of the item.
The electronic communication can occur via any desired mechanism. For example, the electronic communication can take place over a network. The network exemplarily includes the Internet, including a global internetwork formed by logical and physical connections between multiple wide area networks and/or local area networks and can optionally include the World Wide Web (“Web”), including a system of interlinked hypertext documents accessed via the Internet. Alternately or additionally, the network includes one or more cellular RF networks and/or one or more wired and/or wireless networks such as, but not limited to, 802.xx networks, Bluetooth access points, wireless access points, IP-based networks, cellular networks, or the like. For example, the network can include cloud based networking and computing. The network can also include servers that enable one type of network to interface with another type of network.
One of skill in the art will further appreciate that one or more of the parts of the inventory monitoring system 700 can be combined. For example, the POS server can include a terminal which is master to other terminals 106. Additionally or alternatively, the terminal can be mounted on the cabinet 102, allowing both to be placed in a single location.
By way of example, a representative transaction using the system 700 will be described. One of skill in the art will appreciate that the order of the transaction or the portions of the system 700 used for each step of the transaction can be modified as desired. To begin the transaction a user logs on to a terminal. The terminal has an identification of some kind. For example, the terminal can be identified by integer number, such as 07. The user then selects an item at the cabinet 102. The item can be identified by position number, integer, PLU or any other desired identification. For this example, it is assumed that the user selects the item using an integer such as 04. Therefore, the user enters 0704 at the cabinet 102 to identify both the terminal (07) and the item (04). The item is then dispensed from the cabinet 102 and the item and price appears on the terminal. The user is then responsible for ensuring that the item is paid for. The inventory is automatically updated, at the POS server, allowing a selected manager to keep track of total inventory and inventory at individual cabinet 102.
Additionally or alternatively, the inventory monitoring system 700 can include a card reader. The card reader can allow a user to directly enter payment information. For example, the card reader can read credit card information or a hotel room key to direct payment to the appropriate persons. I.e., the inventory monitoring system 700 can be placed in a hotel and guests can swipe a key card which dispenses items and then bills the items to the guest's hotel room. Additionally or alternatively, the user could enter information via the keypad 706 to enter payment information, such as room number, or credit card number.
By way of example, a representative transaction using the system 700 will be described. One of skill in the art will appreciate that the order of the transaction or the portions of the system 700 used for each step of the transaction can be modified as desired. To begin the transaction a guest logs on to a terminal. The log on can occur using any desired method, such as identification of a room number or the entry of payment information. The terminal has an identification of some kind. For example, the terminal can be identified by integer number, such as 07. The guest then selects an item at the cabinet 102. The item can be identified by position number, integer, PLU or any other desired identification. For this example, it is assumed that the guest selects the item using an integer such as 04. Therefore, the guest enters 0704 at the cabinet 102 to identify both the terminal (07) and the item (04). The item is then dispensed from the cabinet 102 and the item and price appears on the terminal where the payment is completed. The inventory can be automatically updated at an external system, such as a hotel computer, allowing a selected manager to keep track of total inventory and inventory at individual cabinet 102.
One of skill in the art will appreciate that the invention may be practiced in network computing environments with many types of computer system configurations, including personal computers, hand-held devices, mobile phones, multi-processor systems, microprocessor-based or programmable consumer electronics, network PCs, minicomputers, mainframe computers, and the like. The invention may also be practiced in distributed computing environments where tasks are performed by local and remote processing devices that are linked (either by hardwired links, wireless links, or by a combination of hardwired or wireless links) through a communications network. In a distributed computing environment, program modules may be located in both local and remote memory storage devices.
With reference to
The computer 1420 may also include a magnetic hard disk drive 1427 for reading from and writing to a magnetic hard disk 1439, a magnetic disk drive 1428 for reading from or writing to a removable magnetic disk 1429, and an optical disc drive 1430 for reading from or writing to removable optical disc 1431 such as a CD-ROM or other optical media. The magnetic hard disk drive 1427, magnetic disk drive 1428, and optical disc drive 1430 are connected to the system bus 1423 by a hard disk drive interface 1432, a magnetic disk drive-interface 1433, and an optical drive interface 1434, respectively. The drives and their associated computer-readable media provide nonvolatile storage of computer-executable instructions, data structures, program modules and other data for the computer 1420. Although the exemplary environment described herein employs a magnetic hard disk 1439, a removable magnetic disk 1429 and a removable optical disc 1431, other types of computer readable media for storing data can be used, including magnetic cassettes, flash memory cards, digital versatile discs, Bernoulli cartridges, RAMs, ROMs, and the like.
Program code means comprising one or more program modules may be stored on the hard disk 1439, magnetic disk 1429, optical disc 1431, ROM 1424 or RAM 1425, including an operating system 1435, one or more application programs 1436, other program modules 1437, and program data 1438. A user may enter commands and information into the computer 1420 through keyboard 1440, pointing device 1442, or other input devices (not shown), such as a microphone, joy stick, game pad, satellite dish, scanner, motion detectors or the like. These and other input devices are often connected to the processing unit 1421 through a serial port interface 1446 coupled to system bus 1423. Alternatively, the input devices may be connected by other interfaces, such as a parallel port, a game port or a universal serial bus (USB). A monitor 1447 or another display device is also connected to system bus 1423 via an interface, such as video adapter 1448. In addition to the monitor, personal computers typically include other peripheral output devices (not shown), such as speakers and printers.
The computer 1420 may operate in a networked environment using logical connections to one or more remote computers, such as remote computers 1449a and 1449b. Remote computers 1449a and 1449b may each be another personal computer, a server, a router, a network PC, a peer device or other common network node, and typically include many or all of the elements described above relative to the computer 1420, although only memory storage devices 1450a and 1450b and their associated application programs 1436a and 1436b have been illustrated in
When used in a LAN networking environment, the computer 1420 can be connected to the local network 1451 through a network interface or adapter 1453. When used in a WAN networking environment, the computer 1420 may include a modem 1454, a wireless link, or other means for establishing communications over the wide area network 1452, such as the Internet. The modem 1454, which may be internal or external, is connected to the system bus 1423 via the serial port interface 1446. In a networked environment, program modules depicted relative to the computer 1420, or portions thereof, may be stored in the remote memory storage device. It will be appreciated that the network connections shown are exemplary and other means of establishing communications over wide area network 1452 may be used.
The present invention may be embodied in other specific forms without departing from its spirit or essential characteristics. The described embodiments are to be considered in all respects only as illustrative and not restrictive. The scope of the invention is, therefore, indicated by the appended claims rather than by the foregoing description. All changes which come within the meaning and range of equivalency of the claims are to be embraced within their scope.
This application claims the benefit of and priority to U.S. Provisional Patent Application Ser. No. 61/883,038 filed on Sep. 26, 2014, which application is incorporated herein by reference in its entirety. This application is related to co-pending U.S. patent application Ser. No. ______, filed on Sep. 25, 2014 (Attorney Docket No. 10433.2), and entitled, “INVENTORY CONTROL SYSTEM”, which application is incorporated herein by reference in its entirety.
Number | Date | Country | |
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61883038 | Sep 2013 | US |