This is the first application filed for the present invention.
The present invention relates to the field of software tools used by merchants and consumers for evaluating the needs of a potential customer, and illustrating how one or a series of products can meet those needs.
In a competitive market place, one way to gain an advantage is to offer products that are superior to your competitors' products. However, when the consumer is not sophisticated, the quality of the product itself may be hard to ascertain and the competitive edge needs to be gained by some other means.
Lower prices and better marketing may be used to gain the attention of the consumer, but eventually, even these advantages may be lost or somehow matched by the competitor.
There is a need for a means to determine what the consumer really wants or needs, and how to best present a product or series of products as a function of these needs.
There is described herein a software tool used by merchants to position their products as a function of a customer's present living environment and his or her needs. The living environment and needs of the customer are determined by selecting a set of criteria, providing a set of questions having answers that are weighted accordingly, and defining a surface or volume from the answers. The products or series of products are then mapped onto the space using a second set of criteria, for the customer to see how each product or series of products meets the various criteria.
A first step involves an evaluation of the individual's present environment and needs. A first set of criteria is used to evaluate the present environment and the needs of the individual and determine how efficiently it meets a balance between these criteria, thereby defining a space representing the present environment.
This step may be done using a series of questions for each one of the criteria, each possible answer having a predetermined weight assigned thereto. These questions are answered by the potential customer.
A second step involves positioning the different products or series of products available within the space defined by the evaluation of the environment. A second set of criteria is used to do so. The products or series of products are mapped by the merchant inside the space using another series of questions (answered by the merchant) with their own set of weights assigned thereto.
The customer may then select a product knowing that it will have a larger impact on a given criteria, as a function of its position in the space.
In accordance with a first broad aspect, there is provided a computer-implemented method for evaluating a living environment having a plurality of elements therein, the method comprising: presenting, via a user interface, a first series of questions, the questions being divided into at least three first categories, each first category having at least one question associated thereto, each question having a plurality of answers with varying weights associated thereto, each first category corresponding to an aspect of the living environment; storing in a memory received answers for the first series of questions; and using a processor for: calculating, for each first category, a score as a function of received answers and associated weights; positioning the score for each first category as a point on a corresponding axis in a first multi-dimensional coordinate system, the intersection of all axes representing a score of 100% and each axis having progressively decreasing values extending from the intersection; creating a surface in the first multi-dimensional coordinate system by joining the points on each axis together, the size and shape of the surface representing a degree to which each aspect of the environment is met; and outputting the surface to the user interface.
In accordance with a second broad aspect, there is provided a computer system for evaluating a living environment having a plurality of elements therein, comprising: a user interface for presenting a first series of questions, the questions being divided into at least three first categories, each first category having at least one question associated thereto, each question having a plurality of answers with varying weights associated thereto, each first category corresponding to an aspect of the living environment; a memory for storing received answers for the first series of questions; a processor; and an application coupled to the processor and configured for: calculating, for each first category, a score as a function of received answers and associated weights; positioning the score for each first category as a point on a corresponding axis in a first multi-dimensional coordinate system, the intersection of all axes representing a score of 100% and each axis having progressively decreasing values extending from the intersection; creating a surface in the first multi-dimensional coordinate system by joining the points on each axis together, the size and shape of the surface representing a degree to which each aspect of the environment is met; and outputting the surface to the user interface.
In accordance with a third broad aspect, there is provided a computer readable memory having recorded thereon statements and instructions for execution by a computer to carry out a method for evaluating a living environment having a plurality of elements therein, the statements and instructions being directed to: presenting, via a user interface, a first series of questions, the questions being divided into at least three first categories, each first category having at least one question associated thereto, each question having a plurality of answers with varying weights associated thereto, each first category corresponding to an aspect of the living environment; calculating, for each first category, a score as a function of received answers and associated weights; positioning the score for each first category as a point on a corresponding axis in a first multi-dimensional coordinate system, the intersection of all axes representing a score of 100% and each axis having progressively decreasing values extending from the intersection; creating a surface in the first multi-dimensional coordinate system by joining the points on each axis together, the size and shape of the surface representing a degree to which each aspect of the environment is met; and outputting the surface to the user interface.
In this specification, the term “living environment” is intended to mean any space, indoors or outdoors, having a given shape or form, with components therein for functional and/or aesthetic purposes, in which an individual may spend any portion of his or her time during a day. While the present description may sometimes refer to a bathroom as an exemplary living environment, it should be understood that this example is simply illustrative and should not be construed in a restrictive manner.
Further features and advantages of the present invention will become apparent from the following detailed description, taken in combination with the appended drawings, in which:
It will be noted that throughout the appended drawings, like features are identified by like reference numerals.
Referring to
Exemplary illustrations of a set of categories with sub-categories are shown in the screenshots of
The first category, as shown in
The second category, as shown in
In this example, sub-category 1 relates to a ethics, and the questions therein are directed towards how the individual thinks about certain ethical questions relating to an item found in the present living environment. Sub-category 2 relates to methods used to make or produce the items. Sub-category 3 relates to technical questions having to do with the design of the item. Sub-category 4 relates to therapeutic benefits that may be gained from the items. Sub-category 5 relates to values and inspirational aspects of the items. All of the questions found in the second category are directed towards the individual elements making up the living environment, and may be related to the make-up of the item, the benefits of the item, the drawbacks of the item, and/or the design of the item.
The third category, as illustrated in
As illustrated in these screenshots, the number of categories, sub-categories, and questions may vary. The nature of the questions may also vary. In this particular example, the categories are chosen to cover the three main components of a living environment: the individual who resides in it (human-being), the elements that are present in it (composition), and the lay-out or design of it (space). The questions presented to the user are selected in order to better understand the individual's needs and how he or she is driven to make some of the choices that led to the make-up of the present living environment. The questions are also chosen to evaluate the present living environment using various criteria that are deemed important for the general well-being of a person.
In one embodiment, multiple-choice type answers are presented to the user using a Likert scale, whereby answers are given on a scale ranging from complete agreement on one side to complete disagreement on the other side. Alternatively, a numerical scale may used. In yet another embodiment, predefined answers are presented and the user is asked to select the answer that is most suitable for him or her. Other types of answer format may be used. In addition, a combination of various answer formats, such as Likert scale for some questions and predefined answers for other questions, may be used. In some instances, the questions may be yes/no types while in other instances, the questions may have anywhere from 3 to N possible answers.
a, 3b, and 3c illustrate an exemplary format for answers and scoring. In this example, a maximum number of five answers are available, with some questions having less than five answers available. The blacked out boxes illustrate an unavailable answer. This may be done to provide a more significant difference between a first answer and a second answer when a weighting system is associated with the various answers in order to calculate a score. For example, if a weight of 0 to 4 is given to each answer, not having an available answer for weights 1, 2, and 3 will give a bigger difference between an answer at position 0 and an answer at position 4.
The questions of sub-category 1 in
In a more generalized form, the equation is:
((A1+A2+ . . . +AN)/(highest value of scale*N))*100
Similarly, the second block of possible answers and score are associated with the questions of sub-category 2 from
It will be understood that the scoring format described above is exemplary and may be replaced by another equivalent format for obtaining a score from a set of answers. For example, answers from 0 to 4 may be given an equivalent weight varying from 0% to 100%, and the totals added up and divided by the number of questions to provide an average score. Another alternative scoring format that may be used consists in assigning a predetermined weight to each answer that takes into account the number of questions and the number of possible answers. Yet another alternative scoring format is to average out the scores by squaring the square root of the sum each score from each sub-category. Other alternatives may also be used.
Referring back to
a illustrates an exemplary three-dimensional coordinate system. The three axes 402, 404, 406 represent the three categories Being, Composition, and Space, respectively. The intersection point 408 of the three axes 402, 404, 406 is the center of the coordinate system and corresponds to a score of 100%. The axes 402, 404, 406 therefore have progressively decreasing values that extend from the intersection point 408. A triangle 410 illustrates a surface formed by connecting the end points (0%) of each axis together. This surface represents a score of 0% for each category of the questions presented in
In one embodiment, the axes 412, 414, 416 are scaled such that their intersection point with the previously drawn triangle 410 corresponds to a score of 0%, thereby keeping a total score of 0% within the confines of the triangle 410.
In another embodiment, one or more of the axes 412, 414, 416 may go beyond the intersection point of the triangle to indicate a negative score, with its end point being −100%. In the example illustrated in
The questions for categories beyond those illustrated in
c illustrates the coordinate system of
Referring back to
a illustrates the surface created from the points positioned as in
Given that the center of the coordinate system represents a score of 100%, the shape and disposition of the surface illustrates which areas of the living environment need work. For example, with respect to the surface found in
a, 8b, and 8c illustrate exemplary categories, sub-categories, and questions for mapping the products. These questions are to be answered by either a manufacturer of the product or a merchant of the product. They are generally directed to the needs addressed by the product (therapeutic), the design aspects of the product, and the architectural aspects of the product. The categories may be chosen as desired to reflect different aspects or components of a product, a line of products, or of a combination of several products grouped to form an ensemble.
a, 9b, 9c illustrate exemplary answers and scoring for the questions found in
Referring back to
The products are mapped in the coordinate system by locating the position (Ti, Di, Ai) that matches the three scores calculated for the three categories, and positioning a point in that position in the coordinate system 708 (
As per
This super-positioning illustrates that there are only two products, namely those corresponding to 1012d and 1012e, that will address the specific needs found from the evaluation of the living environment. The consumer, when presented with this information, may select from these two products knowing that these needs are being addressed, and knowing which aspect or component is more catered to by the given product, as a function of its position in the coordinate system. For example, product 1012e would appear to address design and architectural issues, while product 1012d would appear to address therapeutic and design issues. If a therapeutic need is important, then product 1012d may be better suited for the individual.
Alternatively, the super-imposing may be done internally, by the merchant only, to know which product is more suitable for a given consumer, and only those products are presented as valid options to this consumer.
The memory 1202 accessible by the processor 1204 receives and stores data, such as questions, responses, scores, coordinate systems, surfaces, product mapping data, and any other information used by the computer system 1200. The memory 1202 may be a main memory, such as a high speed Random Access Memory (RAM), or an auxiliary storage unit, such as a hard disk, a floppy disk, or a magnetic tape drive. The memory may be any other type of memory, such as a Read-Only Memory (ROM), or optical storage media such as a videodisc and a compact disc.
The processor 1204 may access the memory 1202 to retrieve data. The processor 1204 may be any device that can perform operations on data. Examples are a central processing unit (CPU), a front-end processor, a microprocessor, a graphics processing unit (GPU/VPU), a physics processing unit (PPU), a digital signal processor, and a network processor. The application 906 is coupled to the processor 904 and configured to perform various tasks as explained below in more detail. An output may be transmitted to a display device 908.
In one embodiment, the application 1206 also comprises a mapping module 1308 for retrieving from memory 1202 data used to map the products onto another coordinate system, and then passes the mapping along to a super-imposing module 1310, which combines the mapping data with surface data receiving from the surface creation module 1306 to overlay the two sets of data. This overlaid image is then output to an output display.
In one embodiment, the calculating module 1302 may be used to calculate the scores for both the environment evaluation and the product mapping, and the positioning module 1304 may be used to position the scores on both coordinate systems. The mapping module 1308 would therefore not be present and the super-imposing module 1310 may be connected to the surface creation module 1306 and the positioning module 1304.
Images output by the computer system 1200, as illustrated in
It should be understood that the modules illustrated in
The embodiments of the invention described above are intended to be exemplary only. The scope of the invention is therefore intended to be limited solely by the scope of the appended claims.