Patent Application
20070050510
1. Field of the Invention
The present invention relates generally to transmission of information over an electronic network, and more specifically, to a session-based multimedia messaging service, with message alerts in a visual user interface.
2. Background of the Invention
A Short Messaging Service (SMS) message is one of the most popular means of mobile communication as it is quick, inexpensive and less intrusive than a telephone call. SMS messages may be text messages, voice messages or video messages.
A voice SMS message allows a sender to send a voice message to a recipient without talking to the recipient. The sender dials the recipient's number with a prefix, for example, a * sign, prefix or otherwise specifies that she desires to send a voice sms message. The call is then routed to a voice SMS system, which can include an Interactive Voice Response (IVR) front end of a voice SMS system. The sender leaves a voice SMS message in the voice SMS system and hangs up the call.
The voice SMS system sends the recipient an SMS alert to inform the recipient that a voice SMS message is received. The sender's name, phone number or other identification of the sender is indicated by the alert. The recipient may then return a call on the voice SMS message to directly listen to the sender's voice SMS message. Alternatively, the recipient may be called by the voice SMS system to listen to the voice SMS message once the recipient answers the call. If the recipient wishes to reply to the voice SMS message, he may press an operator-defined numeric key and leave a voice SMS message in the voice SMS system for the sender, and hang up the call. The sender, in turn, will receive an SMS alert, and, if he so desires, he may listen to the voice SMS message.
The voice SMS message is thus “talk” for the sender and “listen” for the recipient unlike text SMS message which is “type” for the sender and “read” for the recipient. The voice SMS message is not “push-to-talk” but “pull-to-listen” as the recipient has to retrieve the voice SMS message or answer the call before listening to the voice SMS message. On the contrary, in “push-to-talk” the recipient can immediately hear the voice SMS message received from the sender without answering the call.
A voice SMS message also differs from “push-to-talk” in other aspects. The sender's handset and the recipient's handset should support “push-to-talk” in addition to data connection subscription. Further, “push-to-talk” suffers from drawbacks such as poor quality of service and high latency. In contrast, the voice SMS message is completely handset and radio technology (CDMA, GSM etc) independent. Moreover, unlike text SMS message, it is language independent and can be used by any section of people, irrespective of the language that they use to communicate.
In various known voice SMS services, charging of the voice SMS message is event-based irrespective of the duration of the voice SMS message. It is generally charged at the rate of a premium SMS since it can be packed for more than 160 characters. Therefore, the voice SMS message might target SMS users to canalize SMS revenue and potentially generate greater profits than voice calls. Research shows that one-on-one messaging often results in voice calls.
One known technology for the delivery of messages with voice content is Multimedia Messaging Service (MMS). The voice SMS message differs from MMS messaging in two key aspects. First, voice SMS messaging does not require an MMS/GPRS capable handset, an MMS/GPRS subscription or an MMS/GPRS capable network. For voice SMS messaging, the handsets of the sender and the recipient may be ordinary handsets with basic voice and SMS services. Second, voice SMS messaging has a much simpler interface than MMS since most users know how to dial a number and talk. On the other hand, many users do not know how to compose a picture MMS message along with a voice MMS message. Further, the MMS messages also have size limitations as different MMS handsets may support different sizes. However, in case of voice SMS message since the voice SMS message is stored on the network server, there is no inherent limitation on the duration or size of a voice SMS message except if it is enforced by an operator.
Another known technology for delivery of messages with voice content is voicemail. The voice SMS messaging also differs from a voicemail in three key aspects. The voice SMS messaging does not require the sender to call the recipient before leaving a voice SMS message. Moreover, the recipient can directly retrieve the voice SMS message without going through a voicemail system menu and a sequential order of previously received voice SMS messages in order to get to the sender's voice SMS message. Further, the recipient can immediately reply to the voice SMS message while he is listening to the voice SMS message by pressing a key.
Yet another known technology for delivery of messages with voice content is voice messaging. An example of voice messaging system includes a sender dialing another number of a recipient rather than the recipient's normal phone number to leave a voice SMS message directly. Another example includes a sender dialing in a common number or an IVR system to enter a recipient's phone number to leave a voice SMS message. Voice SMS messaging differs from voice messaging in three key aspects. First, the recipient of the voice SMS message receives an identity of the sender of the voice SMS message, as opposed to voice messaging systems that provide a notification of received messages without disclosing details of the sender. Second, the recipient can directly retrieve the desired voice SMS message without going through a voice messaging system menu and a sequential order of previously received voice SMS messages. Third, the recipient can immediately reply to the voice SMS message while he is listening to the voice SMS message with the touch of a key.
Different vendors of voice SMS services provide different user interfaces for the voice SMS service. One vendor involves a speech recognition interface to facilitate voice SMS service. Further, it maintains a phone book on a network side to create groups for voice chat and broadcasting on the network side. Another vendor relies on a special handset client. To leave a voice SMS message, the sender uses the client to select a recipient's number from the phone book. Yet another vendor uses MMS for installing voice SMS service in a special handset. If the recipient also uses the special handset, the voice SMS message can be downloaded by the recipient for offline listening. But if the recipient uses a regular handset, a SMS alert for call-back is sent. Another vendor offers speech to text or text to speech service along with system dial-out facility to the recipient using a handset phone book. For a regular handset, all these systems use a short code (example “*+*”) to dial into an IVR system to listen to the voice SMS messages.
However, all the aforesaid vendor-specific voice SMS services have a common drawback—message notification overload. Namely, SMS notifications typically appear on handsets on a flat chronological list, wherein the list can only contain a limited number of items. Because of the “ping-pong” manner of typical voice SMS communications, state-of-the art voice SMS systems suffer from at least two drawbacks. First, that limit is quickly reached, and the recipient soon is deprived of the opportunity to view or interact with even relatively recent voice-SMS notifications. Second, because the SMS message notification list is only hierarchical, it becomes difficult to distinguish between the notifications by sender, subject or other criteria, in order for the user to select one to respond to or act upon.
Namely, in state-of-the art voice SMS systems, each time a voice SMS message is sent by the sender, a SMS alert is sent to the recipient. When the sender and the recipient send voice SMS messages to each other in a ping-pong manner, a new SMS alert for each voice SMS message is forwarded to the handset of the sender/recipient. This causes an overflow of SMS alerts in the handset of the sender and the recipient and gives rise to significant confusion when retrieving a desired voice SMS message. Further, retrieval of previous voice SMS messages within the same thread is not possible in the existing vendor-specific voice SMS services.
Apart from known technologies for delivering messages with voice content, few technologies facilitating video message services, for example, MMS for video messaging, are known in the art. These services have a difficult user interface and require offline recording of the video message followed by a long upload time. Moreover, while most 3G subscribers know how to dial a video call and video talk, but only few people know how to compose a picture MMS along a MMS video message.
Another video message service known in the art is video mail. In this service, the sender calls the recipient with a video call to forward a video mail. Further, to view the video mail, the recipient has to go through the video mail menu to sequentially view video messages. Yet another known video message service is direct video mail deposit. Although the service is not intrusive, it requires the recipient to go through the video mail menu to sequentially view the video messages.
Thus, there is a foregoing need to devise a solution addressing the problems existing in the art and facilitating streamlined storage of multimedia messages for future retrieval in a manner that conveniently categorizes messages by time, sender, recipient, location, subject or any of a plurality of criteria in addition to just time and recipient. Further, there is a need for a solution to address the problem of multiple SMS alerts and enable transmission of multimedia messages for 3G networks and handsets in the roaming scenario as well as HPMN network. The solution should permit the user to select a multimedia message notification for response based on more than one criterion. Also, there is a need for the solution to facilitate simple and real time recording of multimedia messages, and a need to facilitiate the convenient sending of multimedia messages to multiple recipients, ideally by using a predefined “phonebook” or recipient address storage at the handset or sending device.
The present invention relates to a method and a system for delivering at least one multimedia message from a sender to at least one recipient in a session-based multimedia messaging system. The session-based multimedia messaging system includes a session-based storage system for storing the multimedia messages in a session identified in a send-request received by a reception logic. The session-based multimedia messaging system further includes a notification logic for sending a SMS alert of the multimedia message to at least one recipient.
A session is collection or history of message notifications that start with an original message, and then is configured to include responses back and forth between sender and recipient. In that way, a session is like an e-mail thread as is known in the art of internet email, or a message-thread as is known in the art of internet newsgroups. In a preferred embodiment, indicating session at a sending device like the handset permits senders and recipients to select the correct multimedia messaging “conversation” or “thread” to respond to or participate in. Any sender can initiate a new session either by initiating a sua sponte multimedia message, rather than replying to a previously received one, or otherwise by indicating the start of a new “conversation” or session of sent and replied multimedia sessions. Sessions in the current invention can occur or be perpetuated by default such that every time a sender responds to a previous multimedia message she is continuing a session. Otherwise, sessions can occur by participants chosing them based on topic, time, participant or any other criterion.
The session-based storage system includes at least one session between the sender and the recipient and stores at least one multimedia message in each session. Each session of the session-based storage system further stores multimedia messages received in response to a previous multimedia message present in the session. The SMS alert sent by the notification logic overwrites previous SMS alerts corresponding to the same sender and the recipient of the same type of multimedia messages (for example, voice type or video type), if any, present in a handset.
The present invention further provides a user interface for selecting between at least one multimedia message notification for response based on a plurality of criteria. For example, repliers can select notifications for response based on session, sender, time of day, topic, message type (text, audio, video), community or club membership or any other criterion. The user interface comprises a SMS alert for displaying a notification of at least one multimedia message received from a sender. The SMS alert comprises identification details of the stored multimedia message, and at least one user interface element providing a session-based access to the at least one multimedia message. The session-based access enables storage of at least one multimedia message between the sender and the recipient in a session that facilitates easy retrieval of at least one multimedia message.
In the drawings, the same or similar reference numbers identify similar elements or acts.
When a sender 118 wishes to send a multimedia message to a recipient 120, he dials a number and indicates that a multimedia message, as opposed to an ordinary phone call or text message is to be initiated, (for example, by prepending a prefix before entering the recipient's phone number “*<recipient number>”). The multimedia message may be a voice SMS message or a video SMS message. The call may be routed via a circuit-switched network or a packet-based (for example, IP) network. VMSC 108 receives the call and is configured to route the prefixed call to session-based multimedia messaging system 106 via link 114.
Throughout this specification, a dialed prefix such as “*” or “#” is taught as a way of distinguishing the initiation of a multimedia message session from an ordinary voice call, text session or other communication. The specification will similarly, for simplicity's sake, refer to such a prefix as an indication or tag for other distinguishing treatment for a multimedia message or multimedia message request or initiation under the present invention. To be sure, any user or machine-actionable indication can be used while still embodying the present invention, in order to similarly indicate or distinguish a request to initiate or handle a multimedia message as distinct from any other sort of communications transaction. For example and without limiting the breadth of the present invention, other embodiments might use any of the following indicia in place of a dialed prefix such:
Session-based multimedia messaging system 106 receives a send-request associated with the call. When a connection is established between sender 118 and session-based multimedia messaging system 106, sender 118 leaves a multimedia message for recipient 120 and hangs up the call. Alternately, if the call duration has exhausted, session-based multimedia messaging system 106 ends the call. In an embodiment, in case of a voice SMS message, the connection between VMSC 108 and session-based multimedia messaging system 106 may be a circuited ISUP/ISDN/R2MF connection. In another embodiment, in case of a video SMS message, the connection between VMSC 108 and session-based multimedia messaging system 106 is a circuited ISUP/ISDN connection with UDI 64 kbps and BS30 for the call set up.
Session-based multimedia messaging system 106 stores the multimedia message in either an existing session or a new session of a session-based storage system based upon the identification of the session in the send-request. Session-based multimedia messaging system 106 sends an SMS alert to SMSC 110 of recipient end 104 corresponding to the multimedia message via link 116. SMSC 110 communicates with VMSC 112 which transmits the SMS alert to recipient 120. In an embodiment, the SMS alert is constructed with the prefixed sender number (e.g. “**<sender number>”), rather than just the sender's number as the sending party, in order to trigger the phone book entry in the recipient's handset. The message content of the SMS alert indicates whether the multimedia message is a voice SMS message or a video SMS message. Further, the SMS alert may indicate the call back number, for example, “**<sender number>” to retrieve the message or the call back number, for example, “<sender number>” to call back the sender. When going through SMPP, the protocol ID (GSM 340 or SMPP ref) of the SMS alert allows one touch return call on the sender's number.
In an embodiment, sender 118 and recipient 120 are subscribers of a common operator. In another embodiment, sender 118 and recipient 120 are subscribers of different operators. In the latter embodiment, session-based multimedia messaging system 106 may be deployed at sender's end 102 or by a third party. Further, the deployment of session-based multimedia messaging system 106 may be operator-specific or country-specific.
It may be noted that the overview describes using a single recipient. But the multimedia message may be transmitted to a plurality of recipients simultaneously.
A session under the present invention normally is a collection or history of one or more message notifications that start with an original message, and then is configured to include responses back and forth between sender and recipient. In that way, a session is like an e-mail thread as is known in the art of internet email, or a message-thread as is known in the art of internet newsgroups. In a preferred embodiment, indicating session at a sending device like the handset permits senders and recipients to select the correct multimedia messaging “conversation” or “thread” to respond to or participate in. Any sender can initiate a new session either by initiating a sua sponte multimedia message, rather than replying to a previously received one, or otherwise by indicating the start of a new “conversation” or session of sent and replied multimedia sessions. Sessions in the current invention can occur or be perpetuated by default such that every time a sender responds to a previous multimedia message she is continuing a session. Otherwise, sessions can occur by participants chosing them based on topic, time, participant or any other criterion.
In an embodiment of the present invention, if a voice SMS message is to be sent, media gateway 202 is coupled to VMSC 108 via a circuited ISUP connection and session-based multimedia messaging system 106 via a SIP-based protocol, to route the call. In another embodiment of the present invention, if a video SMS message is to be sent, media gateway 106 is connected to VMSC 108 via a circuited ISUP connection having UDI 64 kbps and BS30 for call set up and session-based multimedia messaging system 106 via a SIP-based protocol, to route the call. The remaining components work as described in
For each recipient, session-based storage system 304 stores the multimedia message in a session identified in the send-request. Session-based storage system 304 comprises of a plurality of sessions wherein each session contains at least one multimedia message. The sessions between a sender and a recipient are stored in an index structure in session-based storage system 304 where the index includes identification details, for example, phone numbers of sender 118 and recipient 120.
As described more fully above, and embellished throughout this specification, a session is a set of related multimedia message exchanges between a sender and a recipient. Each time the sender dials a first predefined code, for example, “*<recipient-phone number>”, a new session is initiated in session-based storage system 304 between the sender and the recipient. To be sure, a multimedia message system, or multimedia message-initiating client application under the present invention can also break off or initiate new sessions without user interaction based on any number of criteria such as: (i) authenticated user or unauthenticated user; (ii) expiration of time since last message to that recipient; (iii) entry of a new topic or other criteria. Furthermore, sessions need not be limited to messages sent or received from the same devices, but rather can be based on identification or authentication of common users between messages sent. For example, a session can commence with a mobile phone user sending a multimedia message, but when the message is replied to, that user may be receiving the reply message at her land line or on her computer. Sessions under the present invention can be, but need not be, limited to messages sent and received at consistent sending and receiving devices.
Thereafter, a multimedia message left by the sender is stored in the new session between the sender and the recipient. When the recipient dials a second predefined code, for example, “**<sender-phone number>”, the recipient may retrieve the latest multimedia message (if any) sent by the sender in the latest active session between the sender and the recipient. The latest active session between a sender and a recipient is the session where the latest multimedia message by a sender to the recipient is deposited. The last session is the latest new session between a sender and a recipient. However, the latest active session might not be the last session initiated between a sender and a recipient. This is because a recipient may navigate a sender's multimedia message stored in a previous session and reply to that multimedia message in which case the previous session becomes the latest active session (although it is not last session) between the sender and the recipient. Further, if the recipient navigates another multimedia message stored in another session and replies to the multimedia message, then the another session becomes the latest active session. All the sessions containing new or unheard messages are treated as active sessions.
When a recipient responds to a multimedia message from a sender, the response is stored in the latest active session of session-based storage system 304 between the recipient and the sender. Further, every new session between a sender and a recipient may be marked by a time stamp. Session-based storage system 304 stores voice SMS messages in voice sessions while video SMS messages in video sessions.
Notification logic 306 sends a notification alert, for example, an SMS alert containing identification details of the stored multimedia message through SMSC 110 via link 116 (for example, SMPP protocol or SS7) to at least one recipient. Other notification alerts comprises, without limitation, a phone call, an instant message, a WAP push, and an email message. The identification details in a SMS alert include prefixed sender number (for example, “**<sender number>”) rather than only the sender's number in order to trigger the phone book entry in the recipient's handset. The phone book entry of the handset may be triggered by the postfix digits of a caller ID or a SMS sender ID. The identification details also indicate a media type of the multimedia message, for example, voice, video or text. The protocol ID (GSM 340 or SMPP ref) of the SMS alert allows one touch return call on the sender's number. For example, in SMPP, the media type may be “Voice SMS” and the call back number may be “**<sender number>”. The call back number in the SMS alert may be “**<sender number>” instead of “<sender party>” to allow the possibility of a one-touch call back on the SMS alert for the recipient to retrieve the multimedia message. Otherwise, the call is routed to the sender. In an embodiment, to allow the recipient to call the sender directly, the message content of the SMS alert may also contain the number of the sender.
The present invention contains various innovative means to improve an existing user “phone book” stored at the sending or receiving device to include actionable indicia that the user can select in order to initiate multimedia messages or multimedia message sessions. For example, client-based or network-based software can copy each phone number labeled as a mobile phone number in a user's phone book and add an “other” phone number that includes the prefix or other indication necessary to invoke a multimedia message as opposed to an ordinary phone call when the user, application, or system selects that entry as a desired recipient of a multimedia message.
Notification logic 306 comprises a replaceable message logic 308 that provides for a replaceable message type in a SMS protocol ID. When a message type is replaceable, a new SMS alert of the message type overwrites a previous SMS alert of the same message type and the same sender if a previous SMS alert is already present in a recipient's handset. This results in a single SMS alert being present in the handset of the recipient corresponding to a plurality of multimedia messages being sent by the sender.
Further, in an embodiment, session-based multimedia messaging system 106 comprises a prompting logic 310 that prompts the sender to include its phone number in the multimedia message, if reception logic 302 does not receive the phone number of the sender. If the sender does not input its phone number, session-based storage system 304 stores the multimedia message in a randomly named session (for example, “ABC”). However, on receipt of the details of the sender (for example, phone number), session-based storage system 304 stores the multimedia message in the required session.
In an embodiment, to prevent someone from entering a fake number, the reception logic may apply an authentication function to send an SMS alert containing a numeric pin. The numeric pin is entered by the sender to verify that the number he has entered is his own.
It will be apparent to a person skilled in the art that various components or logic disclosed in conjunction with the disclosed embodiments of the present invention are logically unique entities. One or more of these blocks may be implemented on a single network node without deviating from the spirit and scope of the present invention. Further, the functions performed by two or more of these components/logic may be merged into a single program code for implementation on a network node. Also, the functions performed by one component or logic can be distributed into two or more program codes for implementation at different network nodes. Various implementations imbibing the teachings of the present invention will be apparent to one skilled in the art. All these implementations are deemed to lie within the spirit and scope of the present invention.
At step 506, the notification logic in the session-based multimedia messaging system sends an SMS alert of the multimedia message to a recipient. The SMS alert comprises identification details of the stored multimedia message and is overwrittable in nature. A previous SMS alert is overwritten by the new SMS alert of the same message type of the SMS alert and of the same sender, if a previous SMS alert corresponding to the same sender is present in a handset of the recipient. The sender's identification details include for example, a media type of the multimedia message, a number of the sender, or any combination thereof.
In an embodiment, the difference in the SMS alert relating to a voice SMS message and a video SMS message may be:
1. The identification details of the SMS alert is “Video SMS” rather than “Voice SMS”.
2. The protocol identifier or message type for overwrittable video SMS alert is different from overwrittable voice SMS alert so that the two SMS alerts don't overwrite each other.
3. The return call key for video message service is a video call key rather than the normal send/call key.
However, the video SMS message may require that both sender and recipient handsets and networks have higher bandwidth digital transmission capability such as so called “3G” “WCDMA” “3GSM” “WiFi” or “WiMax” capability. At step 508, the session-based multimedia messaging system receives a return call from the recipient to retrieve the multimedia message. The session-based storage system allows the recipient to access the multimedia message.
In an embodiment, the charging of the multimedia message may be event-based irrespective of the duration of the multimedia message. The multimedia message can be retrieved for free for a configurable number of times. However, if the multimedia messages are retrieved again, they may be charged per event although the rate for retrieving the voice SMS message or video SMS message may be different from sending or replying the multimedia message. The billing system may filter out the CDRs of the sender or the recipient where calls are prefixed with “*” and use the CDR generated from the session-based multimedia messaging system for billing.
Billing for use of multimedia messaging under the present invention can be based on any of the criteria recorded in the system, including without limitation: (i) per message; (ii) per month; (iii) per session; (iv) by membership in “buddy” groups or clubs; (v) by second, minute or other time increment; (vi) by message received; (vii) by message sent; (viii) by message received; (ix) by message ignored. Forwarding, broadcasting, or deleting messages, or other behaviors that the operator or system considers desirous can be rewarded with credit towards the bill, or with points in multimedia messaging-based games.
At step 604, the session-based multimedia messaging system receives the send-request from the sender. The send-request includes an identification of the session in which the multimedia message is to be stored and a recipient's number with a special prefix for example, “*”, which may be defined and configured by an operator.
The sender leaves the multimedia message at the session-based multimedia messaging system and hangs up the call (or otherwise stops recording the message) at step 606. The session-based multimedia messaging system stores the multimedia message in the identified session of a session-based storage system at step 608. At step 610, the session-based multimedia messaging system sends an overwrittable SMS alert to the recipient indicating the sender's name. The SMS alert may include the sender's identification details for example, phone number, in the format of “**<sender number>” and a media type of the multimedia message. The recipient returns a call on the multimedia message to directly retrieve the sender's multimedia SMS message at step 612. If the recipient wishes to reply to the multimedia message, he may press a designated key (for example, 1) (other than the “#” key, the “*” key and the “0” key) and leave a multimedia message for the sender at step 614. Alternatively, the recipient may reply to the multimedia message by dialing “**<sender number>”. The recipient then hangs up the call. The VMSC routes the call of the multimedia message for * destination numbers to the session-based multimedia messaging system.
Note that in a preferred embodiment, the multimedia messaging system will provide for default keys by which users can invoke common functions such as distinguishing a dialed number or communications transaction for multimedia message rather than phone call, replying to a message or retrieving a message (elsewhere referred to as potential uses of a “first predefined code” or a “second predefined code.” For example, the “8” key can be used to denote “Voice” or “Video”. The “7” key could be used for “Reply.” The “5” key could be used because it is conveniently located in the middle of the handset. The “2” or “3” keys might be preferred because they are at the top of the keypad and less likely to be miskeyed.
The sender receives an SMS alert to which the sender can return a call to retrieve the multimedia message and so on. The multimedia messages in reply to the previous multimedia message (for example, voice SMS message or video SMS message) are stored in the same session of the session-based storage system between the sender and the recipient. However, if the sender or the recipient desires to store the multimedia message in a new session, the sender or the recipient can dial the other party's number prefixed with a first predefined code, for example, “*”
Further, the recipient may respond to the multimedia message as a text message or a call. The recipient can select the sender number embedded in the SMS alert to call or send a text message after viewing the SMS alert. Alternatively, if the recipient receives a text message which is a response to the recipient's original multimedia message to the sender, he can reply to the text message as a voice SMS message or a video SMS message or a text message. Unlike normal peer to peer SMS, the text replies are routed through the session-based multimedia messaging system. However, non-voice initiated normal peer-to-peer SMS cannot generate a multimedia message as a response unless the destination number is prefixed by a first predefined code, for example, “*”.
Also, the session-based multimedia messaging system may facilitate value addition to a multimedia message. The value addition may be, without limitation, addition of advertisements to the multimedia message.
For both the first and second predefined codes, the VMSC routes the voice call to the session-based multimedia messaging system and the SMSC routes the multimedia message to the session-based multimedia message system.
The recipient may dial “*<forward-to-number>” to forward a multimedia message to a third party. In accordance with an embodiment of the present invention, each forwarded multimedia message may be twice the limit of an individual multimedia message. When the multimedia message is forwarded to the third party, it will be stored in a new session of the session-based storage system with a new index, indicating the recipient and the third party. In an embodiment relating to forwarding of the multimedia messages, each time a multimedia message is forwarded from the recipient to a third party, the sender receives the credit. Subsequently, each time the multimedia message is forwarded, either the original sender or each sender (who has forwarded the multimedia message) or both receive the credit for example (i) on their phone bill; (ii) for free multimedia messages in the future; (iii) as points in a communications or community-based game.
The multimedia message will be stored for a configurable number of days. A separate software program can periodically clean up (for example, delete or copy to back up) the overdue multimedia message.
The session-based multimedia messaging system stores the multimedia message in the identified session of a session-based storage system at step 608. At step 710, the session-based multimedia messaging system sends an overwrittable SMS alert to the recipient indicating the sender's name at the specified time.
The present invention can be extended to VoIP networks and subscribers of fixed-line phone services in some countries, or VoIP services that support SMS-like service (example instant messaging etc.).
If the recipient uses a fixed-line phone service, the session-based multimedia messaging system checks whether the service supports multimedia messaging at step 804. If the fixed-line phone service does not support the multimedia messaging, the present invention initiates an outbound call to play the multimedia message to the recipient device together with instructions on how to reply at step 806. In an embodiment, to help the fixed-line recipient distinguish the incoming multimedia call from ordinary calls, the session-based multimedia messaging system prefixes the sender's number with, for example, “**”. The recipient can use a fixed line phone to reply. The outbound call can also prompt the recipient to enter a pin or a key before playing the multimedia message. The outbound call can also be made at separate intervals for a configurable number of times. However, if the fixed-line phone service supports the multimedia messaging, the session-based multimedia messaging service is extended to the recipient at step 808.
At step 810, the session-based multimedia messaging system checks whether the recipient is a VoIP subscriber. The session-based multimedia messaging system send an SMS alert to the recipient via instant messaging that contains an URL to retrieve the multimedia message at step 812. When the VoIP subscriber replies to the multimedia message, the sender receives the multimedia message left by the recipient.
The present invention can be extended to email services. The recipient can configure an option to receive the SMS alert (and the multimedia message or the URL of the multimedia message) via an email address. The recipient can also reply to the multimedia message via a PC. The recipient can also return a text reply (or the sender can send a message in a text format), which the session-based multimedia messaging system can convert (Text-To-Speech) to voice SMS message for the sender.
If the caller ID is not obtained, the session-based multimedia messaging system stores the multimedia message in the session-based storage system in a randomly named session, for example, “unknown-recipient” at step 910. The notification logic sends the SMS alert to the recipient without containing the sender address, for example “**” or “**123” where 123 is an operator configured short-code for unknown sender at step 912. On receiving a call from the recipient in response to the SMS alert, the session-based multimedia messaging system allows the recipient to retrieve the multimedia message sent by the unknown caller at step 914.
When the recipient attempts to reply to the multimedia message, the session-based multimedia messaging system prompts the recipient to enter the caller ID of the sender at step 916. At this point, verification may not be required since the recipient can attribute any number to be the sender of the multimedia message. Once the caller ID of the sender is received from the recipient, the multimedia message is moved under a directory in the session-based multimedia messaging system named by the two parties at step 918.
Once the sender enters all the numbers to which the multimedia message has to be broadcasted, he may include a symbol, for example, “#”, to mark that all the broadcast numbers are entered. An example illustrating a plurality of numbers entered for broadcasting is “2224343*3434343*333333#”. Alternatively, if the number sequence is not ended with the symbol, a prompt, for example, “please separate the numbers by *, and, if all the numbers are entered, end with #” is played.
At step 1102, the sender sends a multimedia message to himself, for example, <A> dials “*<A>”. The session-based multimedia messaging system sends an SMS alert to the sender at step 1104. The content of the SMS alert indicates a message broadcast reference of the copy of the multimedia message that the sender has left for himself. The content may also indicate that the recipient should dial “**<A>” to retrieve the broadcast message.
At step 1106, the sender enters the numbers of the plurality of recipients either directly or by using his phone address book to the party he wishes to forward the received multimedia message. The forwarding is captured by a SMSC message monitor. The SMSC message monitor monitors all the multimedia messages sent by the SMSC. It can be used by a group of SMSCs with each member SMSC making a copy of every multimedia message to the SMSC message monitor.
The SMSC message monitor sends each forwarding message to the session-based multimedia messaging system. The session-based multimedia messaging system may create a copy of the multimedia message identified by a message broadcast reference for each forward-to party. It can also note down the message broadcast reference from the CDR for billing purposes. In various embodiments, the operator can additionally charge the sender for each forward-to party (perhaps at a lower price than a normal multimedia deposit) or make it free, since the forwarded multimedia message is charged to the sender for each forward-to party.
The recipients can retrieve the multimedia message by dialing the second predefined code (e.g. “**”) either from the SMS alert content (which should contain “**<sender-number>”) or directly (e.g. “*0*) from the handset. Since the sender of the forward message to each forward-to party is the sender number rather than “**<sender-number>”, the recipient cannot call back on the forward message directly.
User interface 1200 facilitates various operations including, but not limited to, sending a multimedia message, retrieving a multimedia message, replying to a multimedia message, or forwarding a multimedia message. User interface 1200 further facilitates navigation of the multimedia messages to a sender within a session, or between sessions with a recipient, or between sessions across all recipients. Similarly, user interface 1200 facilitates navigation of the multimedia messages to a recipient within a session, or between sessions with a sender, or between sessions across all senders. The recipient of a voice SMS may view an SMS alert that displays a notification of at least one multimedia message received from a sender using display 1202. The SMS alert may comprise identification details of the stored multimedia message, for example, sender ID in the format “**<sender's phone number>”.
The sender dials a prefixed recipient number to send the multimedia message to the recipient. In case of a voice SMS message, the sender dials the prefixed recipient number via normal dial 1204. In case of a video SMS message, sender dials the prefixed recipient number via video dial 1206. Once the call is set, the sender hears a prompt file (for example, a long tone, or “you have up to 30 seconds to leave a message”) instructing him to record the multimedia message. The sender leaves the multimedia message. The sender may hear another prompt file warning him of the remaining time to record the multimedia message (for example, “5 seconds left”). The multimedia message may be recorded in a new or an existing session based on the session identified in the send-request of the sender.
In one embodiment of the present invention, the sender may not be provided with a replay and re-record option. In accordance with an alternate embodiment, first time users may be prompted with a menu that includes the re-recording option for a configurable period of time. By using a user interface element, for example, the “0” key, the sender may view menu choices explicitly.
The recipient can retrieve the multimedia message after receiving the SMS alert by using normal dial 1204, video dial 1206 or by dialing the second predefined code using the user interface. At least one user interface input, for example, “**<phone number>” key sequence, retrieves a latest multimedia message from a latest active session between the sender and the recipient. The recipient can also retrieve at least one of his own sent multimedia messages by using at least one user interface input 1208, for example, “*” key, within an existing session. Each press of “*” key will point to the previous sent multimedia message within the same session. When the end of the session is reached, the “*” key will point to the top of the sent multimedia message.
At least one user interface element 1208, for example, “*+*” or “*0*” key sequence, enables the recipient to retrieve all new multimedia messages left by a plurality of senders in a chronological order. In this case, to avoid confusion, a menu may be played after each multimedia message. Also, during a voice or a video call, whether it is to send, retrieve or reply to a multimedia message, the recipient can use a user interface input, for example “11”, to retrieve any new multimedia messages that have not been retrieved. The recipient can retrieve the multimedia messages for a configurable number of times (for example, twice) before an option prompt file, which details other available options, may be played.
In an embodiment, when a sender initiates a call to leave a new multimedia message for a recipient in a new session when there is a new message from the recipient waiting, then, if the waiting multimedia message is within a configurable interval (i.e. 5 minutes), an operator/subscriber may play the waiting multimedia message first. The sender may interrupt this multimedia message anytime by using at least one user interface element 1208. Thereafter, the session-based multimedia messaging system may prompt the sender to either leave a multimedia message in a new session or reply to the multimedia message just heard.
The recipient can browse through the multimedia messages after receiving the SMS alert. To browse the multimedia messages, the recipient enters the session-based multimedia messaging system by triggering a call back to the SMS alert or by calling “**<sender-number>”. Thereafter, the recipient can use at least one user interface element 1208, for example, “#” key, to browse through the multimedia messages sent by the sender stored in a session. Each “#” key press allows the recipient to rotate through the multimedia messages sent to him and stored in the active session. Alternatively, the recipient can use at least one user interface element 1208, for example, “*” key, to browse through the multimedia messages sent by himself stored in the active session. Alternatively, at least one user interface element 1208, for example “##” key sequence, enables the recipient to browse through the sessions between the sender and the recipient. At least one user interface element 1208, for example, “*0*”, enables the recipient to browse through the new messages in all the active sessions between the recipient and a plurality of senders.
Further, once the sender leaves a multimedia message in the session-based multimedia messaging system, the sender can browse through the multimedia messages stored in the one or more sessions. The user interface element to browse through the multimedia messages for the sender may be similar to the user interface element used by the recipient to browse through the multimedia messages. Alternatively, the operator may define different user interface element(s).
At least one user interface element 1208 (other than “*”, “0”, “#” key), enables the recipient to reply to the retrieved multimedia message. A warning may be given to the recipient when the time is about to exhaust (for example, “5 seconds left”). There may not be a replay and re-recording choice although it may be available to a premium or an inexperienced user. Further, a recipient may initiate a new session in response to a multimedia message by using user interface element 1208, for example an escape key. Alternatively, the sender/recipient listening to a multimedia message can press an escape key, for example, “99”, to bring a menu option in which he can have a choice to send a new multimedia message to any number to start a new session.
Further, the recipient can reply to the latest multimedia message in the latest active sessions or he can navigate through the sessions to select a session to listen to the multimedia messages in that session and reply to the latest message in that session. The selected session will be the latest active session for the recipient.
The recipient or the sender may delete the messages for him or from him. However, they cannot delete the multimedia message stored in session-based storage system for other subscribers or from other subscribers. The recipient or the sender may use at least one user interface element 1208, for example, “00” key sequence, to delete a multimedia message which is either a sent multimedia message or a received multimedia message.
The recipient can forward a multimedia message to a third party by using at least one user interface element 1208, for example, “*<forward-to-number>#” key sequence. Alternatively, the user may use a user interface element, for example, “0” to bring up the menu choice. The recipient may be prompted with a prelude (for example, “Please add what you want to say to the forwarded message”), once the third party is located. The resultant forward action constitutes a new session between the recipient and the third party in the session-based storage system. The messages are properly recorded between the recipient and the third party for subsequent interactions. In an embodiment, the total duration of the forwarded multimedia message does not exceed twice (for example, 2*30 seconds) of the allowed limit of an individual multimedia message duration (for example, 30 seconds).
The sender may schedule delivery of a multimedia message. This allows the sender to send a multimedia message (including broadcast ones) at a scheduled time. The user interface to enter a time via a phone can be in military time format (for example, 1530 for 330 pm), or generic to include time, day, month and year (for example, 153012082006 for 330 pm 12th Aug. 2006). The scheduled delivery can act as a reminder or wake up call to the sender himself or to recipients.
Further, the sender may request an acknowledgement of the delivery of the multimedia message to the recipient using at least one user interface element 1208, for example, by selecting a choice from the option menu brought out from the “0” key. An option choice can also allow the sender/recipient to preset some options so that they do not have to set the same every time they wish to send/receive the multimedia message.
The configuration of the maximum duration of a multimedia message may be a system wide property. Different categories of subscribers may be defined so that each category (for example, premium users) can have different maximum durations (for example, 60 seconds instead of 30 seconds). The multimedia message can be a voice SMS message or a video SMS message. In an embodiment of the present invention, the maximum duration for a voice SMS message is 30 seconds and for the video SMS message is 1 minute. Similarly, various prompt files mentioned may be system wide. Different categories of subscribers may have different prompt files. Further, the sender or the recipient can create separate phone book entries with a prefixed number in the handset. Also, the key sequences involved for different operations can be configured by the session-based multimedia messaging system.
Further, at any time, a prompt (or a menu choice) may be presented to a caller. The prompt can have different versions played based on caller experience and caller settings. For example, a beginner of a multimedia message can have an elaborated prompt each time a prompt is made while an experienced caller can hear a beep.
A variety of user interfaces may be employed in conjunction with embodiments of the present invention. Further, the VVSS may provide a number of different user interfaces that a user can choose from, depending on their device capability. In one embodiment of the present invention, the user may browse through and retrieve voice and video SMS messages through an interactive voice response (IVR) interface of the session-based multimedia messaging system. In another embodiment, the session-based multimedia messaging system may provide a Java-based interface for J2ME enabled devices.
In the foregoing description, specific embodiments of the present invention have been described by way of examples with reference to the accompanying figures and drawings. One of ordinary skill in the art will appreciate that various modifications and changes can be made to the embodiments without departing from the scope of the present invention as set forth in the claims below. Accordingly, the specification and figures are to be regarded in an illustrative rather than a restrictive sense, and all such modifications are intended to be included within the scope of the present invention.
The present invention can take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment containing both hardware and software elements. In accordance with an embodiment of the present invention, the invention is implemented in software, which includes but is not limited to firmware, resident software, microcode, etc.
Furthermore, the invention can take the form of a computer program product accessible from a computer-usable or computer-readable medium providing program code for use by or in connection with a computer or any instruction execution system. For the purposes of this description, a computer-usable or computer readable medium can be any apparatus that can contain, store, communicate, propagate, or transport the program for use by or in connection with the instruction execution system, apparatus, or device.
The medium can be an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system (or apparatus or device) or a propagation medium. Examples of a computer-readable medium include a semiconductor or solid state memory, magnetic tape, a removable computer diskette, a random access memory (RAM), a read-only memory (ROM), a rigid magnetic disk and an optical disk. Current examples of optical disks include compact disk—read only memory (CDROM), compact disk—read/write (CD-R/W) and DVD.
Other Variations
Provided above for the edification of those of ordinary skill in the art, and not as a limitation on the scope of the present invention are detailed illustrations of a scheme for forwarding at least one multimedia message between a sender and a recipient via a session-based multimedia messaging system. Numerous variations and modifications within the spirit of the present invention will of course occur to those of ordinary skill in the art in view of the embodiments that have now been disclosed. For example, while in the described embodiments, the present invention is implemented primarily from the point of view of common-carrier networks of voice telecommunications by mobile means, the present invention may also be effectively implemented on a handset of a fixed line phone (including VoIP, PC desktop client etc).
The session-based multimedia messaging service is radio technology independent and works with 2G (GSM or CDMA or PDC or other) or 3G (3GPP, 3GPP2, IMS etc) technology. Further, it is completely handset independent from a sender's (including reply) perspective since it only requires a phone call to a backend IVR system. The handset can therefore be a fixed line phone (including VoIP, PC desktop client etc) or mobile phone (including all IP, SIP, IMS etc). However, the SMS alert mechanism described above requires the recipient device of the multimedia message to support multimedia message which is a basic functionality of mobile phones.
The examples under the present invention detailed in the illustrative examples contained herein are described using terms and constructs drawn largely from GSM mobile telephony infrastructure. But use of these examples should not be interpreted to limiting the present invention to those media. The present invention can be of use and provided through any type of telecommunications medium, including without limitation:
(i) any mobile telephony network including without limitation GSM, 3GSM, 3G, PCS, TDMA, CDMA or CDMA 2000, satellite phones or other mobile telephone networks or systems; (ii) any so-called WiFi apparatus normally used in a home or subscribed network, but also configured for use on a visited or non-home or non-accustomed network, including apparatus not dedicated to telecommunications such as personal computers, Palm-type or Windows Mobile devices; (iii) an entertainment console platform such as Sony Playstation, PSP or other apparati that are capable of sending and receiving telecommunications over home or non-home networks, or even (iv) fixed-line devices made for receiving communications, but capable of deployment in numerous locations while preserving a persistent subscriber id such as the eye2eye devices from Dlink; or telecommunications equipment meant for voice over IP communications such as those provided by Vonage or Packet8.
Abbreviations
3G: 3rd Generation
3GPP: 3rd Generation Partnership Project
3GPP2: 3rd Generation Partnership Project 2
BS: Base Station
CAMEL: Customized Applications for Mobile network Enhanced Logic
CDMA: Code Division Multiple Access
CDR: Call Detail Record
DB: Data Bases
DTMF: Dual Tone, Multi-Frequency
GPRS: General Packet Radio Service
GSM: Global System for Mobile communication
HPMN: Home Public Mobile Network
IMS: IP Multimedia Subsystem
IP: Internet Protocol
ISDN: Integrated Services Digital Network
ISUP: ISDN User Part
IVR: Interactive Voice Response
MMS: Multimedia Message Service
PCS: Personal Communications Services
PDC: Personal Digital Communications
PSP: Protocols for Specific Purposes
R2MF:
SCCP: Signal Connection Control part
SIP: Session Initiation Protocol
SMPP: Short Message Peer to Peer Protocol
SMS: Short Message Service
SMSC: Short Message Service Center
SRI-SM: Send Routing Information for Short Message
SS7: Signaling System 7
TCP/IP: Traffic Control Protocol/Internet Protocol
TDMA: Time Division Multiple Access
UCP: Universal Computer Protocol
UDI: Unrestricted Digital Information
UDT: Unit DaTa
URL: Uniform Resource Locator
VMSC: Visited Mobile Switch Center
VoIP: Voice on Internet Protocol
WiFi: Wireless fidelity
Technical References (Each of Which are Incorporate Herein by Reference in its Entirety)
GSM 378 on CAMEL
Digital cellular telecommunications system (Phase 2+);
Customised Applications for Mobile network Enhanced Logic (CAMEL) Phase 2;
Stage 2
(GSM 03.78 version 6.7.0 Release 1997)
GSM 978 on CAMEL Application protocol
Digital cellular telecommunications system (Phase 2+);
Customised Applications for Mobile network Enhanced Logic (CAMEL);
CAMEL Application Part (CAP) specification
(GSM 09.78 version 7.1.0 Release 1998)
Q761-Q730 on ISUP Signaling, Function and Procedure
Q.761 (Functional description of the ISDN User Part of CCITT Signaling System No. 7)
Q.762 (General functions of CCITT Signaling System No. 7 ISDN User Part Messages and parameters)
Q.763 (Formats and codes of CCITT Signaling System No. 7 ISDN User Part Messages and parameters)
Q.764 (1999), Signaling System No. 7—ISDN User Part signaling procedures
Q.763 (1999), Signaling System No. 7—ISDN User Part formats and codes
Q.730 (1999), ISDN User Part supplementary services
Q.711 (1996), Functional description of signaling connection control part
Q.712 (1996), Definition and function of signaling connection control part messages
Q.713 (1996), Signaling connection control part formats and codes
Q.714 (1996), Signaling connection control part procedures
Q.716 (1993), Signaling Connection Control Part (SCCP) performance
GSM 340 on SMS
Digital cellular telecommunications system (Phase 2+);
Technical realization of the Short Message Service (SMS);
(GSM 03.40 version 7.4.0 Release 1998)
SMPP Forum: SMPP Protocol Document Version:-12-Oct.-1999 Issue 1.2
Universal Mobile Telecommunications System (UMTS);
Multimedia Messaging Service (MMS), Functional description;
Stage 2
GPP TS 23.140 version 4.2.0 Release 4)
GSM 902 on MAP specification
Digital cellular telecommunications system (Phase 2+);
Mobile Application Part (MAP) Specification (3GPP TS 09.02 version 7.9.0 Release 1998)
GSM 340 on SMS
Digital cellular telecommunications system (Phase 2+);
Technical realization of the Short Message Service (SMS);
(GSM 03.40 version 7.4.0 Release 1998)
GSM 378 on CAMEL
Digital cellular telecommunications system (Phase 2+);
Customised Applications for Mobile network Enhanced Logic (CAMEL) Phase 2;
Stage 2
(GSM 03.78 version 6.7.0 Release 1997)
GSM 978 on CAMEL Application protocol
Digital cellular telecommunications system (Phase 2+);
Customised Applications for Mobile network Enhanced Logic (CAMEL);
CAMEL Application Part (CAP) specification
(GSM 09.78 version 7.1.0 Release 1998)
Technical Specification
3rd Generation Partnership Project;
Technical Specification Group Services and System Aspects;
Service accessibility
(Release 1999)
Signalling procedures and the Mobile Application Part (MAP)
(Release 1999)
Q1214-Q1218 on Intelligent Networks
IMS architectures, 3GPP, and 3GPP2
This application claims priority from U.S. Provisional Patent Application Ser. No. 60/717,109 entitled “Voice SMS and Video SMS”, filed Sep. 14, 2005. This Application is also a Continuation-in-Part of U.S. application Ser. No. 11/374,427 filed Mar. 14, 2006, which claims priority from Provisional Application No. 60/662,031 filed Mar. 14, 2005. This application also claims priority from the following Applications: U.S. application Ser. No. 11/374,437 filed Mar. 14, 2006, which claims priority from Provisional Application No. 60/662,030 filed Mar. 14, 2005; U.S. application Ser. No. 11/375,577 filed Mar. 15, 2006, which claims priority from Provisional Application 60/662,028 filed Mar. 15, 2005; U.S. application Ser. No. 11/402,128 filed Apr. 12, 2006, which claims priority from Provisional application No. 60/670,917 filed Apr. 12, 2005; and U.S. application Ser. No. 10/635,804 filed Aug. 5, 2003, now U.S. Pat. No. 7,072,651, which claims priority from Provisional Application No. 60/401,362 filed Aug. 5, 2002. All of these applications are incorporated by reference herein in their entirety.
| Number | Date | Country | |
|---|---|---|---|
| 60717109 | Sep 2005 | US | |
| 60662031 | Mar 2005 | US | |
| 60662030 | Mar 2005 | US | |
| 60662028 | Mar 2005 | US | |
| 60670917 | Apr 2005 | US |
| Number | Date | Country | |
|---|---|---|---|
| Parent | 11374427 | Mar 2006 | US |
| Child | 11520794 | Sep 2006 | US |
