1. Field of the Invention
The present invention relates to a field of electronic transactions at vending machines and/or stations. Specifically, the present invention relates to settlement of accounts and transactions at vending machines.
2. Background
Traditional credit card processors do not currently break interchange fees down by individual transactions applied to individual machines by individual transaction time and date. This makes it nearly impossible for the vending machine host and the route operator to know the actual interchange rates going through a machine across a particular reporting period. Such information is crucial for the effective management in the vending route business.
Currently, some elements of the full service vending arm of the soft drink industry face a serious problem in reconciling the cash in vending machines that sell at multiple prices. Until very recently, full service bottler (machines that the soda bottler fill and settle themselves) sold vending machines at a single price, which enabled the following equation to work for settlement: Cash Removed=Product Filled=Machine Meter Values.
Until recently, most of those bottlers that read the machine values (DEX) did so manually, by pressing a re-set button inside the machine: the cash value would display on the front of the machine and the driver would write it down. This system of audits and controls worked only so long as the machine in question sold at a single price. More recently, bottlers introduced hand held devices to manually enter information. Again, auditing was dictated by balancing inventory filled to cash removed.
Today, there is a major marketing push to put products of different price points in the same machine. The key driving force behind this is the need to increase vend price as well as the multitude of premium priced products (e.g., water, Starbucks coffee, energy and natural juice health drinks, etc.). The problem is that there is not enough demand to put all of a single priced beverage in a single machine. While the bottling industry has responded with new glass front machines designed to merchandise up to 40 different products at many different prices, these machines cannot be deployed by some full service bottler operations because the current single price accounting and audit system cannot provide an acceptable audit control system for multiple priced machines. Moreover, the Sarbanes Oxley Act (SOX) now makes such control systems a necessity.
Thus, there is a need for a better system for reconciliation and settlement of a multiple vending machines capable of accepting cash and credit card payments for items vended. The system will keep accurate auditing of all transactions made using the vending machines and provide a funding report to the vendor identifying such transactions and sales made.
The present invention relates to systems and methods for reconciliation or settlement of vending machine accounts. In one embodiment of the present invention, a method for reconciling transactions for an unattended vending device is provided. The method includes creating a transaction data packet having a transaction information for a credit transaction carried out on the vending device, where the vending device is configured to conduct a credit based vending transaction. The method also includes forwarding the transaction data packet for the credit transaction to a host processor, adding a host transaction identifier to the transaction data packet to create a modified transaction data packet for the transaction, sending the modified transaction data packet it to a merchant processor, receiving an interim report from the merchant processor, calculating and applying individual interchange values to the transaction using stored rate table values, assigning a vending device identifier using the host transaction identifier to the modified transaction packet, identifying a correct time and date of a respective machine fill corresponding to the transaction on the vending device, forwarding transaction information to a vending device route operator, and assigning the transaction to the vending device against a specific fill period for a total card transaction value and a card transaction value net merchant processor and association fees.
In an embodiment of the present invention, a unique transaction identifier (“UTID”) is used to reconcile or settle vending machine transactions. The UTID is assigned to each card transaction in the vending machine, which is sent to a third party credit clearing processor for processing. The third party credit processor can incorporate the UTID into settlement and funding reports that are sent back to the vending machine host and/or the route operator. The vending machine host can then use the UTID to rearrange transactions (e.g., electronic data management and/or reporting) by at least one of vending machine, by operator and by settlement period.
In another embodiment of the present invention, a method for reconciling transactions for a vending devices operated by a vending merchant is provided. The method includes creating a transaction data packet comprising transaction information for a credit transactions carried out on the vending device, forwarding the transaction data packet for the credit transaction to a host processor, adding a host transaction identifier and an applicable interchange code to the transaction data packet to create a modified transaction data packet for the transaction, calculating an interchange amount upon an applicable interchange code being included in the modified transaction data packet from a rate code category for the transaction, associating the transaction with a particular vending device using a corresponding vending device identifier, storing the transaction information, the transaction identifier, the interchange code, the interchange amount and the vending device identifier for the transaction in a transaction database, and assigning a closing date for the transaction.
In yet another embodiment of the present invention, a system for reconciling transactions in a plurality of unattended vending devices operated by a vending merchant is provided. The system includes a server operating software having computer instructions that enable receipt of a transaction data packet, the transaction data packet comprising transaction information for a credit transactions carried out on a vending device, adding a transaction identifier and an applicable interchange code to the transaction data packet to create a modified transaction data packet for the transaction, calculation of an interchange amount from a rate code category for the transaction, association of the transaction with the particular vending device using a corresponding vending device identifier, storage of the transaction information, the transaction identifier, the interchange code, the interchange amount and the vending device identifier for the transaction in a transaction database, and assignment of a closing date for each transaction.
For a better understanding of the present invention, reference is made to the following description and accompanying drawings, while the scope of the invention is set forth in the appended claims.
The wireless carrier 104 can be any readily available wireless carrier capable of carrying signals between vending machines 102 and the intelligent gateway 108. Alternatively, the carrier 104 can be a wired or a wireline carrier. As can be understood by one having ordinary skill in the art, the present invention is not limited to the wireless, wired or wireline carriers.
The intelligent gateway 108 receives data from the vending machines 102 via carrier 104. The data includes vending machine meter data or DEX values for total cash value and credit card value. The values can be sent back to the merchant vendor to reconcile the gross card transaction with the reported values from the machine meters to provide an audit report.
Upon receipt of the data from the vending machine 102, the intelligent gateway 108 communicates this data to the merchant processor 106 and the merchant vendor 110. The data that the intelligent gateway 108 provides to the merchant processors 106 can include the type of transaction, item purchased and item's identifier, amount paid, credit card (or any other card, e.g., debit card, gift card, etc.) number, cardholder's name, machine identifier, merchant vendor identifier, and any other data. The data received by the merchant processors 106 is analyzed and compiled into an audit report. The audit report is sent back to the intelligent gateway 108 for forwarding to the merchant vendor 110 so that reconciliation or settlement of a specific vending machine 102 can be performed. The audit report or any other data can also be sent directly to the merchant vendor 110 for the purposes of merchant funding. Depending of the agreements between the merchant vendor 110 and the merchant processor 106, the merchant processor 106 provides funds received as a result of purchases through the vending machines 102 directly to the merchant vendor 110.
The merchant processors 106 can be any credit, debit, or gift card processors, such as MasterCard, Visa, American Express, and Discover. The merchant vendor 110 can supply any items, such as soda, snacks, coffee, tea, or any other items. All these items can be placed in the machines 102.
As stated above, one of the problems with prior art cashless vending systems is auditing. This means that it is difficult to get an accurate count for the items sold, remaining, refilled by the merchant vendor 110 (e.g., a route driver employed by the merchant vendor 110), amounts paid be card, cash or otherwise. This is because the current credit card settlement and reconciliation process works well for traditional attended retail point-of-sale systems. However, it does not perform well in the unattended systems, such as vending machines. The reason being is that unlike conventional point-of-sale systems, remote, unattended vending machine routes do not close out cash and card funds at the same time. As such, the merchant vendor 110 is unable to audit its vending machine systems accurately because of irregular settlement and reconciliation processes. The present invention provides solution to this problem, as will be discussed below. The following is a discussion of some conventional system for reconciliation and settlement of accounts.
A conventional cash transaction is created when a customer purchases an item and pays for it with cash, coins, checks, and/or coupons, as shown in
A conventional credit card transaction is created with the customer purchases an item and/or items and the purchase(s) is/are totaled, as shown in
A conventional electronic authorization system 500 of a credit card transaction is shown in
A sample funding report 1000 is illustrated in
In the conventional integrated cash-register-credit-card-terminal systems 1100, as shown in
The conventional reconciliation systems work similarly for multiple credit card and cash register terminals. All batch closings for specific merchant's terminals are assigned a single merchant identifier (“ID”) and are further aggregated into the same settlement and funding report for a particular period. Once the batches are aggregated, the closing process is the same as described above with respect to
A typical vending machine 1300 includes a vending machine controller (VMC) 1302, coin mechanism (Coin Mech) 1304, a dollar bill acceptor (DBV) 1306, and a multi-drop bus (MDB) 1308. The coins are inserted into the Coin Mech 1304, whereas the bills are inserted into the DBV 1306. The Coin Mech 1304 and DBV 1306 communicate with each other using MDB 1308, which is included in the VMC 1302. A customer wishing to purchase an item from the vending machine inserts coins and/or dollar bills into the respective Coin Mech 1304 and DBV 1306, selects an item for purchase, and the vending machine 1300 vends selected item and dispenses change, if any. The VMC 1302 interacts with the Coin Mech 1304 and DBV 1306 to complete the above vending transaction.
The VMC 1302 completes the transaction by incrementing the vending machine 1300's fields for Vend Value 1402 and Vend Count 1404 in the historical data (DEX) file 1406 in the VMC 1302, as shown in
A route driver, a service technician, a supervisor, or any other person authorized to access the vending machine 1300 can retrieve the DEX file 1406 from the machine. The DEX file 1406 can be retrieved manually using a handheld device that can be connected to the machine 1300. The handheld device reads the DEX file 1406 and stores it in memory for further use in reconciliation and settlement purposes at the vendor. Alternatively, if the vending machine 1300 is equipped with a wireless, wired, wireline or any other transmitter, the DEX file 1406 can be transmitted to the vendor via a network or a communications system.
Conventional cash reconciliation technique is shown in
Closing of the batch of transactions is performed when the fields for Card Vend Value 1702 and Card Vend Count 1704 are incremented in the vending machine's DEX file, as shown in
A closing of the transaction batch is performed similarly to the closing of the transaction batch described in
There are several issues with respect to the closing and reconciliation of the vending machine accounts, as shown in
Some embodiments of the present invention allow for alignment of random cash settlement periods with the daily or predetermined credit card closings. One embodiment of such alignment is a use of an independent sales organization (“ISO”) factoring. An alternate embodiment of such alignment is a direct processor settlement with detailed reconciliation reporting through an Intelligent Payment Gateway.
In the ISO factoring embodiment, a third party organization, such as an ISO, stands between the merchant processor and the route operator, as illustrated in
However, there are several issues with the ISO factoring such as:
A solution to ISO factoring is the system 100 having a direct processor settlement with detailed reconciliation through intelligent payment gateway, as illustrated in
Using the transaction packet 2608 with the host's unique identifier and applicable interchange code, the host 2606 calculates actual interchange value from the rate code category. Such calculation is done based on the rules of the card association interchange process. The actual interchange value is then added to the record in the transaction database. This is illustrated in
The host 2606 also associated a specific vending machine Asset identifier number. The host 2606 accesses a stored list of vending machine identifier numbers to associate the origin of the transaction (i.e., the vending machine, where purchase took place) with the vending machine. This is illustrated in
The host 2606 also creates a specialized report, as illustrated in
Transaction values and interchange values are grouped by batch to reconcile against aggregated transactions and aggregated interchange fees. Based on that, the processor funding report 3101 is reconciled, as shown in
The reconciliation reports can be sent directly to the vending merchant from the host 2606. Alternatively, the reports can be pulled by the vending merchant from the internet.
In an embodiment of the present invention, the DEX values can be reported as totals covering a random time period, where machine fills do not occur at the same time or date each week. During that period, the card processors continue to close their accounts at a predetermined time each day or in any event do so across a shorter period of time than the period between vending machine fills. In this embodiment, each transaction may be accurately identified: each transaction may be assigned to a specific machine settlement period as set by the driver card so that the machine meters can be reconciled with the total of the card values funded by the card processor.
Further, the card processor interchange fees are assigned to actual vending machines from vending machine fill-to-fill periods for machine audit reporting purposes. Credit card transaction fees vary significantly depending upon the card brand used for a particular transaction. Each of the major card associations (e.g., MasterCard, Visa, American Express, and Discover) have unique schedules for “interchange fees” that apply to each card transaction. Moreover, different types of the same branded credit-card can also have significantly different interchange fees depending upon which category the transaction falls under on the association's schedule. Other card issuers, can also impose specific transaction fees based upon other factors.
The present invention adds a unique transaction identifier (“UTID”) for each card transaction it sends to a third party credit clearing processor (and/or a credit vendor) for processing, as stated above. The third party credit processor may then incorporate this UTID into settlement and funding reports sent back to the vending machine host and/or the route operator. The vending machine host may then use the UTID to rearrange transactions (e.g., electronic data management and/or reporting) by at least one of vending machine, by operator and by settlement period (preferably, all three). This information can also be used by the vending machine host in at least one of the following manner.
The information can be used to allow the vending machine host to receive funds from the credit card processor each night and remit funds to a route operator when a route driver conducts a driver-card swipe during settlement. The remittance is preferably a net of a pre-negotiated blended rate for all cards. Accordingly, the operator can reconcile actual card funding with machine meters from machine fill-to-fill periods. As a result, inventory and cash can be accounted for with an audit trail for credit-card transactions from the machine meters to the card processor's funding statements. Moreover, the above-noted method may provide assurance to a bottler/product-supplier of a pre-set rate for any card transaction, thereby removing a point of uncertainty from the process. The vending host preferably uses the actual interchange by machine, by fill period, to accurately audit the system, to insure that the pre-negotiated fees are reasonable and to model the business plan.
The information may also be used to allow the vending host to electronically provide large route operators with the data necessary for the route operators to create their own internal settlement audit tools similar to those described above. This enables a route operator to receive funds directly from the card processor on a nightly basis and reconcile them against a driver-card initiated machine meter (DEX) values.
The present invention also creates an electronic file based reporting system that delivers an electronic data file directly to the accounting system of the bottler home office. This file contains machine meter (DEX) values for cash and credit card sales for each column and/or row in a vending machine with the corresponding price for that column and/or row. This enables the bottler to derive the cash sales by price point needed for a SOX compliant cash accounting system.
This information may also be used to prepare a more generic report, web based or otherwise which gives cash values by price point for each machine from fill-to-fill periods. Such a report will serve the same audit and control function as the above mentioned file.
An exemplary credit card file is illustrated below. The file originates from a server (i.e., computer system) operated by a host processor. The file may be created daily (or at some other interval) and transferred to a vending merchant at a particular time.
File Naming Convention: File name may be named according to any naming convention familiar to one of skill in the art, and may include the date (as well as time) the file is created. The following format may be used:
The file includes credit card transaction gross sales details, and may be in XML format, for example, and may include two sections: a first section may include file description information; and a second section containing data representing credit card transaction (gross) sales. Exemplary Attributes (e.g., XML tags) may include:
An exemplary DEX history file is illustrated below. The file originates from a server (i.e., computer system) operated by the host processor. The file is created daily (or at some other interval) and transferred to a vending merchant at a particular time.
File Naming Convention: File name may be named according to any naming convention familiar to one of skill in the art, and may include the date (as well as time) the file is created. The following format may be used:
The file includes vending machine DEX details and may be in XML format and may include three sections: a first section including the file description information; a second section including actual data of individual credit card transactions that were paid or disputed; and a third section containing the actual data of periodic fees, such as cellular wireless fees, at the vending machine level of detail summary only. Exemplary Attributes (e.g., XML tags) may include:
An exemplary payments and fees file is illustrated below. The file originates from a server (i.e., computer system) operated by the host processor. The file is created daily (or at some other interval) and transferred to a vending merchant at a particular time.
File Naming Convention: Any filing naming convention familiar to one of skill in the art may be used. The file name may include the date and time the file was created, and to that end, may use the following format:
The file includes credit card payments at the transaction detail level and a statement of periodic fees at a vending machine level of detail. The file may be in XML format and may include two sections: a first section including the file description information; and a second section including actual data representing a vending machine's DEX details. Exemplary Attributes (e.g., XML tags), attributable to either or both sections, may include:
Although particular embodiments have been disclosed herein in detail, this has been done by way of example for purposes of illustration only, and is not intended to be limiting. In particular, it is contemplated by the inventors that various substitutions, alterations, and modifications may be made to the invention without departing from the spirit and scope of the invention. Other aspects, advantages, and modifications related to the settlement of cashless vending transactions are within the scope of the embodiments of this invention.
This application claims priority to U.S. Provisional Patent Application No. 60/705,956, filed Aug. 4, 2005, and to U.S. Provisional Patent Application No. 60/813,175, filed Jun. 12, 2006, and incorporates disclosures of these applications herein by reference in their entirety. This application also relates to U.S. patent application Ser. No. 10/059,939, filed Jan. 29, 2002, and incorporates disclosure of this application herein by reference in its entirety.
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