Banking institutions frequently offer Internet banking products and services to their customers as an alternative to traditional “brick and mortar” banking channels. Such products and services are typically provided via a user interface (UI) of a secure banking Web site that is hosted by the bank and that is remotely accessible by its customers using, for example, a personal computer (PC) or other network-enabled device. Products and services that may be offered to Internet banking customers include, for example, account balance inquiries, electronic funds transfers, transaction information downloads, bill presentment and payment, loan applications, and investment services.
Although existing Internet banking products and services allow customers to manage their accounts and make transfers to billing parties, the inventors have recognized a need for enhanced products and services facilitating transfers of funds among customers and between customers and other parties.
Various embodiments may be directed to requesting and causing transfers of funds between customers of the financial institution. This functionality may be useful to any financial institution customers who have need to transfer funds between themselves or with other parties for any reason. For example, this functionality may be useful to financial institution customers who are roommates and have need to split household bills such as, for example, bills for utilities. Also, parties having a contractual or other relationships requiring inter-party monetary transfers may utilize the functionality.
The host system 10 may be constructed and arranged with any suitable combination of components. For example, according to various embodiments, the host system 10 may be arranged in a tiered network architecture and include a Web server 25, an application server 30, and a database server 35. The Web server 25 may correspond to a first tier of the host system 10 and communicate with the communication network 20 (e.g., the Internet) and the application server 30 via a border firewall 35 and an application firewall 40, respectively. The Web server 25 may be configured to accept requests from one or more of the clients 15 via the communication network 20 and provide responses. The requests and responses may be formatted according to Hypertext Transfer Protocol (HTTP) or any other suitable format. The responses may include, for example, static and/or dynamic documents for providing an Internet banking user interface (UI) 45 to customers via the clients 15. The documents may be formatted according to the Hypertext Markup Language (HTML) or any other suitable format. The Web server 25 may further be configured to authenticate each customer's credentials before allowing access to the UI 45 and other banking resources. Such authentication may be performed, for example, using a user name and a password. Additional security measures may be utilized in the authentication process if desired.
A second tier of the host system 10 may comprise an application server 30. The application server 30 may communicate with the Web server 25 and the data base server 35 (e.g., Tier 3) via the application firewall 40 and an internal firewall 50, respectively. The application server 30 may host one or more Internet banking applications for executing the business logic associated with Internet banking features of the UI 45. The application server 30 may receive customer-entered information from the UI 45 of each client 15 via the Web server 25. Such information may include, for example, a user name and password, customer requests to access particular Internet banking features, etc. Based on this and other information received from the clients 15 via the Web server 25, the application server 30 may perform transactions (e.g., transfer funds between accounts, retrieve account balances, transfer amounts to other customer, etc.) and generate corresponding informational content (e.g., transfer confirmations, account balance information, etc.). Information regarding such transactions may be communicated to the Web server 25 and subsequently presented to the customers using, for example, a dynamic Web page of the UI 45.
The third tier of the host system 10 may comprise a database server 35, which may communicate with the application server 30 via the internal firewall 50. The database server 35 may manage one or more databases 55 containing data necessary for supporting one or more Internet banking features. Such databases may include, for example, an account information database, a customer information database, a customer preferences/settings database, as well as other databases for storing additional settings and/or configurations. Such information may be retrieved, processed and updated as needed by the application server 30 based on the particular Internet banking features(s) being used.
The clients 15 may include any suitable network-enabled devices such as, for example, personal computers (PC's), automated teller machines (ATM's), palmtop computers, cellular phones, etc. The clients 15 may be configured to transmit and receive information via the communication network 20 using a wired or wireless connection, and may include a suitable browser software application including, for example, MICROSOFT INTERNET EXPLORER, MICROSOFT INTERNET EXPLORER MOBILE, MOZILLA FIREFOX, PALM BLAZER, etc.) for enabling the customer to display, enter and interact with information exchanged via the communication network 20. The clients 15 may thus access and navigate static and/or dynamic HTML documents of the Internet banking UI 45.
The host system 10 may further include an email server 60 in communication with the application server 30 for enabling the exchange of electronic communications between clients 15 and one more parties 65 externally located with respect to the host system 10. Electronic communications may be exchanged between the email server 60 and the parties 65 via a communication network 70. Although the communication network 70 is depicted separately from the communication network 20 in
Generally, a party 65 may be any person or entity with whom a client 15 desires to communicate regarding specific aspects of his finances or financial matters generally. As discussed above, such parties may include, for example, billing parties (e.g., utility companies, credit card companies, etc.). Billing parties may present to the host system 10 electronic bills payable by customers associated with clients 15. The electronic bills may be posted to a customer's account, allowing the customer to pay the bills with a transfer from a financial account. A financial account may be any type of account held by a customer at a financial institution where the financial institution keeps funds of the customer (e.g., checking accounts, savings accounts, investment accounts, etc.). According to various embodiments, parties 65 may also be non-billing parties who have an ongoing financial relationship with a customer (e.g., roommates or business partners of other customers or other parties who have need to communicate with customers utilizing clients 15).
The transfer window 204 may provide information and functionality for requesting and effecting a transfer of funds from a first party to a second party. For example, window 214 may comprise an indication of a bill (e.g., electronic or otherwise) as well as a text message accompanying a transfer or transfer request. Optional window 216 may summarize an amount requested or an amount to be transferred and may, in various embodiments, also include the text message accompanying the transfer or transfer request. Buttons 218, 220, 222, 224 may allow a customer to add a message to a transfer request or transfer (button 218); add an indication of a bill to a transfer or transfer request (button 220); indicate an amount requested or an amount to be transferred (button 222); and/or post the request and/or transfer to an account of at least one other customer (button 224).
At box 302, the system 10 may receive an instruction from the first party to initiate a transfer request. For example, the instruction may be handled by a transfer application, which may be resident on the application server 30 and a transfer user interface, such as interface 200, which may be generated by the application server 30, the web server 25 or any other suitable component of the system 10.
At box 304, the system 10 may receive an indication of a bill associated with the transfer request. The bill may be any sort of bill indicating indebtedness between the first party and the second party (e.g., the recipient of the transfer request). For example, the first party and the second party may be roommates, and the bill may be a bill received from one of the parties 65 (e.g., a utility) for the home, apartment, etc., shared by the first party and the second party. According to various embodiments, the bill may be an electronic bill which the first party may or may not have remitted to the billing party. Accordingly, the first party may provide the indication of the bill by selecting it from a list of electronic bills, which may be displayed by the user interface. Also, according to various embodiments, the bill may be a paper bill that has been mailed to the first party. The first party may then provide a textual description of the bill (e.g., an amount, a billing party, etc.), which may be included in the text message described below. In addition to or instead of providing a textual description, the first party may create and upload an electronic copy of the paper bill (e.g., by scanning or otherwise digitizing the paper bill). The bill may also be a contract, or an indication of any other kind of agreement or arrangement between the first party and the second party.
The first party may add a bill to the transfer request, for example, by selecting the Add Bill button 220 from the interface 200. In response, the system 10 may cause the interface 200 to display a list of electronic bills handled by the first party by the financial institution. The first party may then select the bill from the list. If the bill is not an electronic bill, the system 10 may cause the interface 200 to prompt the first party to provide the textual description of the bill and/or generate and provide an electronic copy of the paper bill. It will be appreciated that a single transfer request may, according to various embodiments, include more than one bill.
At box 306, the system 10 may receive a text message associated with the transfer request from the first party. According to various embodiments, the text message may be a series of characters setting forth a message from the first party to the second party. For example, the text message may set forth the reasons for the request and any other background information selected by the first party. According to various embodiments, the text message may indicate a requested amount. Also, according to various embodiments, the first party may cause the system 10 to launch a text editor for entering the text message and/or upload a pre-generated text message by selecting the Messages button 218 from the user interface 200. At box 308, the system 10 may receive from the first party an indication of the second party. If there are recipients of the transfer request other than the second party, these may also be indicated. For example, there may be multiple recipients of the transfer request when the bill is regarding a residence having more than two roommates.
At box 310, the system 10 may receive a requested amount from the first party. If the requested amount is included in the text message, this step may be omitted. The requested amount may represent a share of the bill that is owed by the second party (e.g., some or all of the bill). When there the second party is not the only recipient, each recipient may have an associated requested amount. The requested amounts from different recipients may be the same or different. According to various embodiments, the system 10 may include functionality for calculating a requested amount. For example, the system 10 may receive as input from the first party a number of roommates or other parties among whom the bill will be divided. When the system 10 is not otherwise aware of the amount due on the bill, it may also receive that value from the first party. The amount due on the bill may then be divided among the first party and the second party (and other recipients, if any) according to any suitable method. For example, the amount due may be divided pro rata. Also, according to various embodiments, the amount due may be divided according to pre-determined percentages provided, for example, by the first party. The first party may enter a method for calculating the requested amount or initiate a calculation of a requested amount, for example, by selecting Send $ button 220 from the interface 200.
At box 312, the system 10 may post the transfer request to an account of the second party (and other recipients, if any). Posting the transfer request to an account may involve storing the transfer request to a storage device (e.g., a database 55) corresponding to an account area accessible by the second party or other recipient, for example, as described above. The first party may request that the transfer request be posted by selecting the Post button 224 from the interface 200. The transfer request may be presented to the second party in a manner similar to the way that an electronic bill is presented. The transfer request may comprise the indication of the bill, and the text message. According to various embodiments, the transfer request may also comprise the indication of the requested amount. When an electronic copy of the bill is present, either because the bill is an electronic bill or if an electronic copy of the bill is received from the first party, the transfer request may comprise the electronic copy of the bill. When there is more than one recipient, the system 10 may post the same transfer request to the accounts of all recipients, or may generate separate transfer requests for each recipient. When one or more of the recipients is not a customer of the financial institution implementing the system 10, posting the transfer request may comprise transmitting the transfer request to at least one additional financial institution used by the second party and/or another recipient.
Referring back to the process flow 400, at box 404 the system 10 may receive from the second party an amount to be transferred. The second party may enter this amount, for example, by selecting the Send $ button 220 from the interface 200. If an indication of a requested amount is present in a transfer request, the amount to be transferred may or may not match the requested amount. For example, the second party may dispute the requested amount, or may simply not have the funds necessary to pay the requested amount. While responding to a transfer request and/or generating a transfer without a transfer request, the second party may view the information window 202 to gain an indication of the funds that the second party has available in his or her various financial accounts.
At box 406, the system 10 may receive a text message associated with the transfer. The text message may include characters conveying any type of message from the second party to the first party. According to various embodiments, the system 10 may launch a text editor, or prompt the second party to upload a pre-generated text message in response to the second party actuating the Messages button 218. At box 408, the system 10 may post a receipt of the transfer to the first party's account. For example, posting the receipt to an account may involve storing the transfer at a storage device corresponding to an account area accessible by the first party. The receipt may comprise an electronic copy of the bill, the amount to be transferred, and the text message provided by the second party. At box 410, the system 10 may transfer the amount to be transferred from a financial account of the second party to a financial account of the first party.
At box 510, the second party may direct a transfer to the first party, for example, as described above with respect to process flow 400. The amount to be transferred may then be moved from a financial account of the second party to a financial account of the first party at box 512. The amount transferred may be equal to a requested amount and/or an amount of the bill that is owed by the second party. According to various embodiments, boxes 504, 506 and 508 may be omitted. For example, the second party may initiate a transfer request at box 510 before the first party has paid the bill and/or before the first party has made a transfer request.
The interface 600 may be provided to all of the parties, however, some features (e.g., adding and subtracting bills, adding and subtracting parties, etc.), may not be available to all parties. The interface may be initiated by one party, referred to as an originating party. The originating party may then invite their roommates or other individuals with whom they share expenses to become parties according to any suitable method. For example, the originating party or other user may select the add partner button 604. This may cause the user interface 600 to prompt the originating party or other party to identify a potential party. The potential party may then be provided with a communication inviting them to become a party. The communication may take various forms. For example, the communication may be an e-mail sent to a personal e-mail account of the potential party. The communication may also be an e-mail sent to an account of the potential party associated with the financial institution (e.g., implemented by e-mail server 60), or any other suitable message type provided to the potential party by the financial institution. This communication may include a link to the interface 600. When the originating party and the potential party are not customers of the same financial institution (e.g., the financial institution implementing the user interface 600), then the communication may include in invitation for the potential party to open an account with the originating party's financial institution. Some embodiments, however, do not require a potential party to have an account with the financial institution implementing the interface 600.
Referring now to the Expenses field 606, new expenses may be added, for example, by selecting the Add Expense button 610. Each expense listed at field 606 may have an associated Edit button 612 and Delete button 614.
Expenses may paid from the parties' financial accounts according to any suitable method. For example, a party selected from the group may be responsible for each expense (e.g., the expense may be ultimately paid from the financial account of the responsible party). Other parties sharing a given expense may transfer funds to the financial account of the responsible party to cover their responsibility. The responsible party may be the originating party or any other party selected from the group. According to various embodiments, different parties may be responsible for different expenses. In some embodiments, the financial institution may set up an account shared by all of the parties. Expenses may be paid from the shared financial account, and all parties sharing a given expense may transfer funds to the shared financial account to cover their share.
When an expense is received, it may be posted to the user interface 600. An expense may be received, for example, when it is accrued and/or when a bill for the expense is received. Expenses may be posted according to any suitable manner. For example, the responsible partner may manually post an expense. Also, for example, an expense may be posted automatically (e.g., after an electronic bill is received for the expense, and/or according to a periodic schedule). Once an expense is posted to the interface 600, it may be shown at Payment History field 618. Also,
A transfer request may be accessed by the parties according to any suitable method. For example, a transfer request may be communicated to the parties as an e-mail.
Where the expense is an electronic bill from a billing party 65, it may be automatically paid upon receipt of all requested transfers from the parties. According to various embodiments, the expense may also be automatically paid at a predetermined time on or in advance of a due date for the expense regardless of whether all requested transfers have been received by the responsible partner. Once an expense is paid, it may be marked as being paid at the Payment History field 618.
As used herein, a “computer” or “computer system” may be, for example and without limitation, either alone or in combination, a personal computer (PC), server-based computer, main frame, server, microcomputer, minicomputer, laptop, personal data assistant (PDA), cellular phone, pager, processor, including wireless and/or wireline varieties thereof, and/or any other computerized device capable of configuration for processing data for standalone application and/or over a networked medium or media. Computers and computer systems disclosed herein may include operatively associated memory for storing certain software applications used in obtaining, processing, storing and/or communicating data. It can be appreciated that such memory can be internal, external, remote or local with respect to its operatively associated computer or computer system. Memory may also include any means for storing software or other instructions including, for example and without limitation, a hard disk, an optical disk, floppy disk, ROM (read only memory), RAM (random access memory), PROM (programmable ROM), EEPROM (extended erasable PROM), and/or other like computer-readable media.
The term “computer-readable medium” as used herein may include, for example, magnetic and optical memory devices such as diskettes, compact discs of both read-only and writeable varieties, optical disk drives, and hard disk drives. A computer-readable medium may also include memory storage that can be physical, virtual, permanent, temporary, semi-permanent and/or semi-temporary.
While several embodiments of the invention have been described, it should be apparent that various modifications, alterations and adaptations to those embodiments may occur to persons skilled in the art with the attainment of some or all of the advantages of the present invention. It is therefore intended to cover all such modifications, alterations and adaptations without departing from the scope and spirit of the present invention.
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