ASPECT TELECOMMUNICATIONS CORPORATION

Organization

SAN JOSE, CA, US

SERVICES-PREPACKAGED SOFTWARE
Business Address
1320 RIDDER PARK DRIVE SAN JOSE CA 95131 4083252200
Mailing Address
1320 RIDDER PARK DRIVE SAN JOSE CA 95131
State Location
CA
State of Incorporation
CA

Organizations

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Patents Grantslast 30 patents

Information Patent Grant
System and method for automated and customizable agent availability...
- Patent number 7,406,515
- Issue date Jul 29, 2008
- Aspect Communications
- Robert H. Joyce
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Methods and apparatus for executing a transaction task within a tra...
- Patent number 7,401,112
- Issue date Jul 15, 2008
- Aspect Communication Corporation
- Paul E. Matz
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus to queue a plurality of transaction messages
- Patent number 7,395,310
- Issue date Jul 1, 2008
- Aspect Telecommunications Corporation
- Scott E. Sikora
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and process for accumulating and summarizing data for define...
- Patent number 7,228,281
- Issue date Jun 5, 2007
- Aspect Communications
- Richard Ney
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Apparatus and method for collecting and displaying information in a...
- Patent number 7,221,377
- Issue date May 22, 2007
- Aspect Communications
- Glen Kazumi Okita
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Generating media-specific interaction control programs
- Patent number 7,215,758
- Issue date May 8, 2007
- Aspect Communications Corporation
- Kevin T. Collins
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
User invoked directed outdial method and apparatus
- Patent number 7,190,774
- Issue date Mar 13, 2007
- Aspect Communications Corporation
- Stephen McFarland
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call Management system with call control from user workstation comp...
- Patent number 7,136,475
- Issue date Nov 14, 2006
- Aspect Communications Corporation
- Paul C. Rogers
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method to allocate transactions
- Patent number 7,043,007
- Issue date May 9, 2006
- Aspect Communications Corporation
- Kevin McPartlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Common user profile server and method
- Patent number 6,944,677
- Issue date Sep 13, 2005
- Aspect Communications Corporation
- Yan Zhao
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
User invoked directed outdial method and apparatus
- Patent number 6,931,112
- Issue date Aug 16, 2005
- Aspect Communications Corporation
- Stephen McFarland
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for automating testing of java beans
- Patent number 6,925,633
- Issue date Aug 2, 2005
- Aspect Communications Corporation
- Gary Barnett
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and an apparatus for providing personalized service
- Patent number 6,889,222
- Issue date May 3, 2005
- Aspect Communications Corporation
- Yan Zhao
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system to maintain a hierarchy of instantiated applicati...
- Patent number 6,883,170
- Issue date Apr 19, 2005
- Aspect Communication Corporation
- Kevin Garcia
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus for processing a telephone call
- Patent number 6,871,212
- Issue date Mar 22, 2005
- Aspect Communication Corporation
- Joseph F. Khouri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for dynamic localization of documents
- Patent number 6,865,716
- Issue date Mar 8, 2005
- Aspect Communication Corporation
- Robert Thurston
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Customer service request allocations based upon real-time data and...
- Patent number 6,850,613
- Issue date Feb 1, 2005
- Aspect Communications Corporation
- Kevin McPartlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for providing consolidated specification and handling of mul...
- Patent number 6,850,614
- Issue date Feb 1, 2005
- Aspect Communication Corporation
- Kevin T. Collins
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for routing a transaction within a network env...
- Patent number 6,813,636
- Issue date Nov 2, 2004
- Aspect Communications Corporation
- Timothy Bean
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Network transfer system
- Patent number 6,798,766
- Issue date Sep 28, 2004
- Aspect Communications Corporation
- Wayne Bevan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call management system with call control form user workstation comp...
- Patent number 6,785,379
- Issue date Aug 31, 2004
- Aspect Communications Corporation
- Paul C. Rogers
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Web server replicated mini-filter
- Patent number 6,760,745
- Issue date Jul 6, 2004
- Aspect Communications Corporation
- Robert Tan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for communicating information
- Patent number 6,751,211
- Issue date Jun 15, 2004
- Aspect Communications Corporation
- Michael A. Chack
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Real-time transaction routing augmented with forecast data and agen...
- Patent number 6,744,878
- Issue date Jun 1, 2004
- Aspect Communications Corporation
- Edward Komissarchik
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Telephony system for conducting multimedia telephonic conferences o...
- Patent number 6,731,609
- Issue date May 4, 2004
- Aspect Communications Corp.
- James Hirni
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for universal call identification
- Patent number 6,718,022
- Issue date Apr 6, 2004
- Aspect Communications Corporation
- Jason Ehrlich
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for initiating an outbound communication from a s...
- Patent number 6,708,215
- Issue date Mar 16, 2004
- Aspect Communications
- Satyen Hingorani
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus for processing real-time transactions and non-...
- Patent number 6,704,409
- Issue date Mar 9, 2004
- Aspect Communications Corporation
- Venkatachari Dilip
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for establishing connections
- Patent number 6,678,718
- Issue date Jan 13, 2004
- Aspect Communications Corporation
- Joseph F. Khouri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for providing network-based interaction
- Patent number 6,657,990
- Issue date Dec 2, 2003
- Aspect Communications Corporation
- Venkatachari Dilip
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
Distributing transactions among transaction processing systems
- Publication number 20070153996
- Publication date Jul 5, 2007
- Aspect Communications Corporation
- John Hansen
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Automated performance monitoring for contact management system
- Publication number 20070112953
- Publication date May 17, 2007
- Aspect Communications Corporation
- James Barnett
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Schedule management
- Publication number 20070050228
- Publication date Mar 1, 2007
- Aspect Communications Corporation
- Aaron C. Beshears
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Methods and systems to complete transaction date
- Publication number 20070043542
- Publication date Feb 22, 2007
- Aspect Communications Corporation
- Donald C. Lewis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Methods and systems to obtain a relative frequency distribution des...
- Publication number 20070043604
- Publication date Feb 22, 2007
- Aspect Communications Corporation
- Donald C. Lewis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Call management system with call control from user workstation comp...
- Publication number 20060188084
- Publication date Aug 24, 2006
- Aspect Communications Corporation
- Paul C. Rogers
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and system for updating real-time data between intervals
- Publication number 20060159027
- Publication date Jul 20, 2006
- Aspect Communications Corporation
- Robert Owens
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Methods and apparatus for enabling dynamic resource collaboration
- Publication number 20060080664
- Publication date Apr 13, 2006
- Aspect Communications Corporation
- Janardhanan Jawahar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method and system to register a user on an application system
- Publication number 20050228901
- Publication date Oct 13, 2005
- Aspect Communications Corporation
- Yan Zhao
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method and system to maintain a hierarchy of instantiated applicati...
- Publication number 20050172297
- Publication date Aug 4, 2005
- Aspect Communications
- Kevin Garcia
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method and system for providing personalized service over different...
- Publication number 20050135596
- Publication date Jun 23, 2005
- Aspect Communications Corporation
- Yan Zhao
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Generating media-specific interaction control programs
- Publication number 20050123124
- Publication date Jun 9, 2005
- Aspect Communications Corporation
- Kevin T. Collins
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Dynamic localization for documents using language setting
- Publication number 20050102616
- Publication date May 12, 2005
- Aspect Communications Corporation
- Robert Thurston
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Apparatus and method for collecting and displaying information in a...
- Publication number 20050093881
- Publication date May 5, 2005
- Aspect Communication Corporation
- Glen Kazumi Okita
- G06 - COMPUTING CALCULATING COUNTING

Trademarklast 30 trademarks

Information Trademark
78153445 - ASPECT
- Serial number 78153445
- Registration number 2810470
- Filing date Aug 12, 2002
- Aspect Communications Corporation
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
78153450 - ASPECT
- Serial number 78153450
- Registration number 2814944
- Filing date Aug 12, 2002
- Aspect Communications Corporation
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
76116057 - ASPECT EBUSINESS ARCHITECT
- Serial number 76116057
- Filing date Aug 24, 2000
- Aspect Communications Corporation
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
76024991 - THE STARTING POINT FOR EBUSINESS
- Serial number 76024991
- Filing date Apr 12, 2000
- Aspect Communications Corporation
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
75923027 - EBUSINESSIP
- Serial number 75923027
- Filing date Feb 18, 2000
- Aspect Communications Corporation
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
75824715 - ETV
- Serial number 75824715
- Filing date Oct 15, 1999
- Aspect Communications Corporation
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
75824718 - MDR
- Serial number 75824718
- Filing date Oct 15, 1999
- Aspect Communications Corporation
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
75824055 - MTDR
- Serial number 75824055
- Filing date Oct 15, 1999
- Aspect Communications Corporation
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
75824717 - CMI
- Serial number 75824717
- Filing date Oct 15, 1999
- Aspect Communications Corporation
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
75396419 - ASPECT OPENMEDIA
- Serial number 75396419
- Filing date Nov 26, 1997
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
75396579 - ASPECT ARCHITECT
- Serial number 75396579
- Filing date Nov 26, 1997
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
75330997 - ASPECT NETDIRECT
- Serial number 75330997
- Filing date Jul 25, 1997
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
75245354 - AFFINITY ALLIANCE
- Serial number 75245354
- Filing date Feb 21, 1997
- ASPECT TELECOMMUNICATIONS CORPORATION
- 35 - Advertising
Information Trademark
75105296 - EVENT BRIDGE
- Serial number 75105296
- Filing date May 16, 1996
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
74725579 - NETWORK INTERQUEUE
- Serial number 74725579
- Filing date Sep 6, 1995
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
74723060 - ASPECT WINSET
- Serial number 74723060
- Registration number 2366568
- Filing date Aug 31, 1995
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
74570419 - ACTIONAGENT
- Serial number 74570419
- Registration number 1991950
- Filing date Sep 7, 1994
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
74570456 - ACTIONAGENT NAVIGATOR
- Serial number 74570456
- Registration number 1994049
- Filing date Sep 7, 1994
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
74570421 - AGILITY
- Serial number 74570421
- Registration number 2021242
- Filing date Sep 7, 1994
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
74446597 - ASPECT
- Serial number 74446597
- Registration number 1856644
- Filing date Oct 13, 1993
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
74402067 - APPLICATIONVIEW
- Serial number 74402067
- Filing date Jun 11, 1993
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
74402069 - PERFORMANCEVIEW
- Serial number 74402069
- Filing date Jun 11, 1993
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
74388888 - POCKETSET
- Serial number 74388888
- Filing date May 6, 1993
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
74348571 - SKILL MAPPING
- Serial number 74348571
- Filing date Jan 14, 1993
- Aspect Telecommunications, Inc.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
74303084 - CUSTOMVIEW
- Serial number 74303084
- Registration number 1801929
- Filing date Aug 6, 1992
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
74178200 - APPLICATION BRIDGE
- Serial number 74178200
- Registration number 1749874
- Filing date Jun 20, 1991
- Aspect Telecommunications
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
73692518 - ASPECT TELECASTER
- Serial number 73692518
- Registration number 1490039
- Filing date Oct 26, 1987
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
73686328 - ASPECT CALLCENTER
- Serial number 73686328
- Registration number 1502883
- Filing date Sep 25, 1987
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
73657706 - ASPECT TELESET
- Serial number 73657706
- Registration number 1472937
- Filing date Apr 27, 1987
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
73627887 - ASPECT
- Serial number 73627887
- Registration number 1444998
- Filing date Oct 31, 1986
- ASPECT TELECOMMUNICATIONS CORPORATION
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments

ASPECT TELECOMMUNICATIONS CORPORATION

Organization

Business Address

Mailing Address

State Location

State of Incorporation

Patents Grantslast 30 patents

System and method for automated and customizable agent availability...

Methods and apparatus for executing a transaction task within a tra...

Method and apparatus to queue a plurality of transaction messages

Method and process for accumulating and summarizing data for define...

Apparatus and method for collecting and displaying information in a...

Generating media-specific interaction control programs

User invoked directed outdial method and apparatus

Call Management system with call control from user workstation comp...

System and method to allocate transactions

Common user profile server and method

User invoked directed outdial method and apparatus

Method and apparatus for automating testing of java beans

Method and an apparatus for providing personalized service

Method and system to maintain a hierarchy of instantiated applicati...

Method and apparatus for processing a telephone call

Method and apparatus for dynamic localization of documents

Customer service request allocations based upon real-time data and...

Method for providing consolidated specification and handling of mul...

Method and apparatus for routing a transaction within a network env...

Network transfer system

Call management system with call control form user workstation comp...

Web server replicated mini-filter

Method and apparatus for communicating information

Real-time transaction routing augmented with forecast data and agen...

Telephony system for conducting multimedia telephonic conferences o...

Method and apparatus for universal call identification

Method and system for initiating an outbound communication from a s...

Method and apparatus for processing real-time transactions and non-...

Method and apparatus for establishing connections

Method and apparatus for providing network-based interaction

Patents Applicationslast 30 patents

Distributing transactions among transaction processing systems

Automated performance monitoring for contact management system

Schedule management

Methods and systems to complete transaction date

Methods and systems to obtain a relative frequency distribution des...

Call management system with call control from user workstation comp...

Method and system for updating real-time data between intervals

Methods and apparatus for enabling dynamic resource collaboration

Method and system to register a user on an application system

Method and system to maintain a hierarchy of instantiated applicati...

Method and system for providing personalized service over different...

Generating media-specific interaction control programs

Dynamic localization for documents using language setting

Apparatus and method for collecting and displaying information in a...

Trademarklast 30 trademarks

78153445 - ASPECT

78153450 - ASPECT

76116057 - ASPECT EBUSINESS ARCHITECT

76024991 - THE STARTING POINT FOR EBUSINESS

75923027 - EBUSINESSIP

75824715 - ETV

75824718 - MDR

75824055 - MTDR

75824717 - CMI

75396419 - ASPECT OPENMEDIA

75396579 - ASPECT ARCHITECT

75330997 - ASPECT NETDIRECT

75245354 - AFFINITY ALLIANCE

75105296 - EVENT BRIDGE

74725579 - NETWORK INTERQUEUE

74723060 - ASPECT WINSET

74570419 - ACTIONAGENT

74570456 - ACTIONAGENT NAVIGATOR

74570421 - AGILITY

74446597 - ASPECT

74402067 - APPLICATIONVIEW

74402069 - PERFORMANCEVIEW

74388888 - POCKETSET

74348571 - SKILL MAPPING

74303084 - CUSTOMVIEW

74178200 - APPLICATION BRIDGE

73692518 - ASPECT TELECASTER