KANA SOFTWARE, INC.

Organization

Natick, MA, US

Organizations

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Patents Grantslast 30 patents

Information Patent Grant
Organically ranked knowledge categorization in a knowledge manageme...
- Patent number 9,070,085
- Issue date Jun 30, 2015
- Kana Software, Inc.
- Robert L. Arseneault
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Organically ranked knowledge categorization in a knowledge manageme...
- Patent number 8,775,357
- Issue date Jul 8, 2014
- Kana Software Inc.
- Robert L. Arseneault
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Multi-source searching in a data driven application
- Patent number 8,768,913
- Issue date Jul 1, 2014
- Kana Software, Inc.
- Max Copperman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Dynamic message context driven application assembly for customer se...
- Patent number 8,548,155
- Issue date Oct 1, 2013
- Kana Software, Inc.
- Charlie Isaacs
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Dynamic message context driven application assembly for customer se...
- Patent number 8,160,232
- Issue date Apr 17, 2012
- Kana Software, Inc.
- Charlie Isaacs
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Organically ranked knowledge categorization in a knowledge manageme...
- Patent number 8,078,565
- Issue date Dec 13, 2011
- Kana Software, Inc.
- Robert L. Arseneault
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Adaptive multi-channel answering service for knowledge management s...
- Patent number 7,904,414
- Issue date Mar 8, 2011
- Kana Software, Inc.
- Charlie Isaacs
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus for performing enterprise email management
- Patent number 6,941,304
- Issue date Sep 6, 2005
- Kana Software, Inc.
- Mark Gainey
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for web co-navigation with dynamic content includ...
- Patent number 6,871,213
- Issue date Mar 22, 2005
- Kana Software, Inc.
- Charles Graham
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus for multiple tiered matching of natural langua...
- Patent number 6,560,590
- Issue date May 6, 2003
- Kana Software, Inc.
- Michael Shwe
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
DYNAMIC MESSAGE CONTEXT DRIVEN APPLICATION ASSEMBLY FOR CUSTOMER SE...
- Publication number 20120263292
- Publication date Oct 18, 2012
- KANA SOFTWARE, INC.
- Charlie Isaacs
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ORGANICALLY RANKED KNOWLEDGE CATEGORIZATION IN A KNOWLEDGE MANAGEME...
- Publication number 20120084290
- Publication date Apr 5, 2012
- Kana Software, Inc.
- Robert L. Arseneault
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MULTI-SOURCE SEARCHING IN A DATA DRIVEN APPLICATION
- Publication number 20120078877
- Publication date Mar 29, 2012
- KANA SOFTWARE, INC.
- Max Copperman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
FORM PROCESSING IN A USER INTERFACE WORKFLOW COMPOSITION TOOL
- Publication number 20110184870
- Publication date Jul 28, 2011
- KANA SOFTWARE, INC.
- Mark Angel
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
USER INTERFACE WORKFLOW COMPOSITION METHOD, SYSTEM AND COMPUTER PRO...
- Publication number 20110093406
- Publication date Apr 21, 2011
- Kana Software, Inc.
- Mark Angel
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ADAPTIVE MULTI-CHANNEL ANSWERING SERVICE FOR KNOWLEDGE MANAGEMENT S...
- Publication number 20100057688
- Publication date Mar 4, 2010
- Kana Software, Inc.
- Justin Anovick
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
EMBEDDED MULTI-CHANNEL KNOWLEDGEBASE
- Publication number 20090210473
- Publication date Aug 20, 2009
- Kana Software, Inc.
- Charlie Isaacs
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ORGANICALLY RANKED KNOWLEDGE CATEGORIZATION IN A KNOWLEDGE MANAGEME...
- Publication number 20080313124
- Publication date Dec 18, 2008
- Kana Software, Inc.
- Robert L. Arseneault
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DYNAMIC MESSAGE CONTEXT DRIVEN APPLICATION ASSEMBLY FOR CUSTOMER SE...
- Publication number 20080056480
- Publication date Mar 6, 2008
- Kana Software, Inc.
- Charlie Isaacs
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and method for a partially self-training learning system
- Publication number 20030046297
- Publication date Mar 6, 2003
- KANA SOFTWARE, INC.
- Zachary J. Mason
- G06 - COMPUTING CALCULATING COUNTING

Trademarklast 30 trademarks

Information Trademark
85093365 - EXPERIENCE FLOWS
- Serial number 85093365
- Filing date Jul 26, 2010
- Kana Software, Inc.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
78472905 - SRM ON DEMAND
- Serial number 78472905
- Filing date Aug 24, 2004
- Kana Software, Inc.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
76315823 - ICARE
- Serial number 76315823
- Registration number 2851321
- Filing date Sep 21, 2001
- Kana Software, Inc.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments

KANA SOFTWARE, INC.

Organization

Patents Grantslast 30 patents

Organically ranked knowledge categorization in a knowledge manageme...

Organically ranked knowledge categorization in a knowledge manageme...

Multi-source searching in a data driven application

Dynamic message context driven application assembly for customer se...

Dynamic message context driven application assembly for customer se...

Organically ranked knowledge categorization in a knowledge manageme...

Adaptive multi-channel answering service for knowledge management s...

Method and apparatus for performing enterprise email management

System and method for web co-navigation with dynamic content includ...

Method and apparatus for multiple tiered matching of natural langua...

Patents Applicationslast 30 patents

DYNAMIC MESSAGE CONTEXT DRIVEN APPLICATION ASSEMBLY FOR CUSTOMER SE...

ORGANICALLY RANKED KNOWLEDGE CATEGORIZATION IN A KNOWLEDGE MANAGEME...

MULTI-SOURCE SEARCHING IN A DATA DRIVEN APPLICATION

FORM PROCESSING IN A USER INTERFACE WORKFLOW COMPOSITION TOOL

USER INTERFACE WORKFLOW COMPOSITION METHOD, SYSTEM AND COMPUTER PRO...

ADAPTIVE MULTI-CHANNEL ANSWERING SERVICE FOR KNOWLEDGE MANAGEMENT S...

EMBEDDED MULTI-CHANNEL KNOWLEDGEBASE

ORGANICALLY RANKED KNOWLEDGE CATEGORIZATION IN A KNOWLEDGE MANAGEME...

DYNAMIC MESSAGE CONTEXT DRIVEN APPLICATION ASSEMBLY FOR CUSTOMER SE...

System and method for a partially self-training learning system

Trademarklast 30 trademarks

85093365 - EXPERIENCE FLOWS

78472905 - SRM ON DEMAND

76315823 - ICARE