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David Skiba
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Golden, CO, US
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Patents Grants
last 30 patents
Information
Patent Grant
Automated coordinated co-browsing with text chat services
Patent number
11,756,090
Issue date
Sep 12, 2023
Avaya Inc.
Valentine C. Matula
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Sharing virtual business venues and feedback with social connections
Patent number
11,568,426
Issue date
Jan 31, 2023
Avaya Inc.
Reinhard Klemm
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Systems and methods for compiling and dynamically updating a collec...
Patent number
11,526,540
Issue date
Dec 13, 2022
Avaya Inc.
Reinhard Klemm
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Communication systems for multi-source robot control
Patent number
11,120,410
Issue date
Sep 14, 2021
Avaya Inc.
David Skiba
B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information
Patent Grant
Selection of robot operation mode from determined compliance with a...
Patent number
11,093,590
Issue date
Aug 17, 2021
Avaya Inc.
George Erhart
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Location enhancements for mobile messaging
Patent number
11,049,141
Issue date
Jun 29, 2021
Avaya Inc.
David Skiba
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for generating and communicating communication co...
Patent number
10,893,008
Issue date
Jan 12, 2021
Koopid, Inc
Venkatesh Krishnaswamy
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Automatic cloud capacity adjustment
Patent number
10,873,538
Issue date
Dec 22, 2020
Avaya Inc.
Valentine C. Matula
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Command and control of a robot by a contact center with third-party...
Patent number
10,866,585
Issue date
Dec 15, 2020
Avaya Inc.
George Erhart
G05 - CONTROLLING REGULATING
Information
Patent Grant
Live assist
Patent number
10,810,599
Issue date
Oct 20, 2020
Avaya Inc.
David Skiba
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Optimal resource and channel selection
Patent number
10,785,371
Issue date
Sep 22, 2020
Avaya, Inc.
Tony McCormack
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for generating a rich persistent conversation his...
Patent number
10,706,235
Issue date
Jul 7, 2020
Koopid, Inc
Venkatesh Krishnaswamy
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Three-dimensional generalized space
Patent number
10,656,782
Issue date
May 19, 2020
Avaya Inc.
Doree Duncan Seligmann
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Systems and methods for compiling and dynamically updating a collec...
Patent number
10,621,218
Issue date
Apr 14, 2020
Avaya Inc.
Reinhard Klemm
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Contact center delivery in-building homing service
Patent number
10,621,539
Issue date
Apr 14, 2020
Avaya Inc.
Valentine C. Matula
G01 - MEASURING TESTING
Information
Patent Grant
Semantic translation model training
Patent number
10,599,765
Issue date
Mar 24, 2020
Avaya Inc.
David Skiba
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Organizing speech search results
Patent number
10,474,706
Issue date
Nov 12, 2019
Avaya Inc.
Wendy J. Holmes
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Public non-company controlled social forum response method
Patent number
10,475,042
Issue date
Nov 12, 2019
Avaya Inc.
David Skiba
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Temporary access of a user profile
Patent number
10,462,151
Issue date
Oct 29, 2019
Avaya Inc.
Tony McCormack
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Social messaging hold and wait treatment systems
Patent number
10,425,363
Issue date
Sep 24, 2019
Avaya Inc.
David Skiba
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Selection of robot operation mode from determined compliance with a...
Patent number
10,410,007
Issue date
Sep 10, 2019
Avaya Inc.
George Erhart
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Integration of real-time and non-real-time communications
Patent number
10,404,646
Issue date
Sep 3, 2019
Avaya Inc.
Mehmet Balasaygun
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Service robot assessment and operation
Patent number
10,350,757
Issue date
Jul 16, 2019
Avaya Inc.
George Erhart
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Geo-spatial event processing
Patent number
10,319,376
Issue date
Jun 11, 2019
Avaya Inc.
George William Erhart
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Delivering in-home customer service via multiple channels
Patent number
10,257,581
Issue date
Apr 9, 2019
Avaya Inc.
Joann J. Ordille
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Command and control of a robot by a contact center with third-party...
Patent number
10,216,182
Issue date
Feb 26, 2019
Avaya Inc.
George Erhart
G05 - CONTROLLING REGULATING
Information
Patent Grant
Authentication based on geo-location history
Patent number
10,212,587
Issue date
Feb 19, 2019
Avaya Inc.
Jon Louis Bentley
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Contact center delivery in-building homing service
Patent number
10,210,472
Issue date
Feb 19, 2019
Avaya Inc.
Valentine C. Matula
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Three-dimensional generalized space
Patent number
10,203,839
Issue date
Feb 12, 2019
Avaya Inc.
Doree Duncan Seligmann
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Kiosk escalation
Patent number
10,198,760
Issue date
Feb 5, 2019
Avaya Inc.
George Erhart
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
COMMUNICATION SYSTEMS FOR MULTI-SOURCE ROBOT CONTROL
Publication number
20210209563
Publication date
Jul 8, 2021
AVAYA INC.
David Skiba
B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information
Patent Application
SYSTEMS AND METHODS FOR COMPILING AND DYNAMICALLY UPDATING A COLLEC...
Publication number
20200218747
Publication date
Jul 9, 2020
Avaya, Inc.
Reinhard Klemm
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR GENERATING A RICH PERSISTENT CONVERSATION HIS...
Publication number
20200142958
Publication date
May 7, 2020
Venkatesh Krishnaswamy
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR GENERATING AND COMMUNICATING COMMUNICATION CO...
Publication number
20200076750
Publication date
Mar 5, 2020
Koopid Inc
Venkatesh Krishnaswamy
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
COMMAND AND CONTROL OF A ROBOT BY A CONTACT CENTER WITH THIRD-PARTY...
Publication number
20190146483
Publication date
May 16, 2019
AVAYA INC.
George Erhart
B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information
Patent Application
THREE-DIMENSIONAL GENERALIZED SPACE
Publication number
20190121516
Publication date
Apr 25, 2019
AVAYA INC.
Doree Duncan Seligmann
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
CONTACT CENTER DELIVERY IN-BUILDING HOMING SERVICE
Publication number
20180315006
Publication date
Nov 1, 2018
AVAYA INC.
Valentine C. Matula
G05 - CONTROLLING REGULATING
Information
Patent Application
COMMUNICATION SYSTEMS FOR MULTI-SOURCE ROBOT CONTROL
Publication number
20180276622
Publication date
Sep 27, 2018
AVAYA INC.
David Skiba
B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information
Patent Application
CONVERSATIONAL COMMERCE PLATFORM
Publication number
20180240162
Publication date
Aug 23, 2018
Koopid, Inc.
Venkatesh Krishnaswamy
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM INITIATED DIALOG ADJUSTMENT
Publication number
20180115643
Publication date
Apr 26, 2018
AVAYA INC.
DAVID SKIBA
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SOCIAL MESSAGING HOLD AND WAIT TREATMENT SYSTEMS
Publication number
20180103149
Publication date
Apr 12, 2018
AVAYA INC.
DAVID SKIBA
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
ON-TOPIC MONITOR
Publication number
20180020095
Publication date
Jan 18, 2018
AVAYA INC.
DAVID SKIBA
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEMS AND METHODS FOR LIFECYCLE MANAGEMENT OF LIMITED DURATION KN...
Publication number
20180018616
Publication date
Jan 18, 2018
AVAYA INC.
DAVID SKIBA
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
ORGANIZING SPEECH SEARCH RESULTS
Publication number
20170329841
Publication date
Nov 16, 2017
AVAYA INC.
Wendy J. Holmes
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
MOVEMENT AND INTERACTION VERIFICATION
Publication number
20170282365
Publication date
Oct 5, 2017
AVAYA INC.
George Erhart
B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information
Patent Application
SERVICE ROBOT COMMUNICATION SYSTEMS AND SYSTEM SELF-CONFIGURATION
Publication number
20170282374
Publication date
Oct 5, 2017
AVAYA INC.
Valentine C. Matula
B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information
Patent Application
COMMAND AND CONTROL OF A USER-PROVIDED ROBOT BY A CONTACT CENTER
Publication number
20170282362
Publication date
Oct 5, 2017
AVAYA INC.
George Erhart
B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information
Patent Application
SERVICE ROBOT ASSESSMENT AND OPERATION
Publication number
20170282371
Publication date
Oct 5, 2017
AVAYA INC.
George Erhart
B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information
Patent Application
COMMUNICATION SYSTEMS FOR MULTI-SOURCE ROBOT CONTROL
Publication number
20170286916
Publication date
Oct 5, 2017
AVAYA INC.
David Skiba
B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information
Patent Application
SECURITY
Publication number
20170286708
Publication date
Oct 5, 2017
AVAYA INC.
George Erhart
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
AUTHENTICATION
Publication number
20170286651
Publication date
Oct 5, 2017
AVAYA INC.
George Erhart
B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information
Patent Application
COMMAND AND CONTROL OF A ROBOT BY A CONTACT CENTER WITH THIRD-PARTY...
Publication number
20170285628
Publication date
Oct 5, 2017
AVAYA INC.
George Erhart
B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information
Patent Application
OPERATIONAL PARAMETERS
Publication number
20170282375
Publication date
Oct 5, 2017
AVAYA INC.
George Erhart
B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information
Patent Application
AUTOMATIC EXPANSION AND DERIVATIVE TAGGING
Publication number
20170280099
Publication date
Sep 28, 2017
AVAYA INC.
Ajita John
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
INTEGRATION OF REAL-TIME AND NON-REAL-TIME COMMUNICATIONS
Publication number
20170214650
Publication date
Jul 27, 2017
AVAYA INC.
Mehmet Balasaygun
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SECONDARY VALIDATION FOR FRAUD PREVENTION
Publication number
20170193505
Publication date
Jul 6, 2017
AVAYA INC.
George Erhart
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR DYNAMIC ASR BASED ON SOCIAL MEDIA
Publication number
20170186419
Publication date
Jun 29, 2017
AVAYA INC.
George W. Erhart
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
DYNAMIC INTERACTION PACING
Publication number
20170185945
Publication date
Jun 29, 2017
AVAYA INC.
Valentine C. Matula
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
OPTIMAL RESOURCE AND CHANNEL SELECTION
Publication number
20170180554
Publication date
Jun 22, 2017
AVAYA INC.
Tony McCORMACK
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Establishing a Social Connection with a Business During a Conversation
Publication number
20170149972
Publication date
May 25, 2017
AVAYA INC.
Reinhard Klemm
G06 - COMPUTING CALCULATING COUNTING