Donald C. Lewis

Person

Bell Buckle, TN, US

People

Patents Grantslast 30 patents

Information Patent Grant
Systems and methods in an electronic contact management system to e...
- Patent number 9,883,037
- Issue date Jan 30, 2018
- Aspect Software, Inc.
- Donald C. Lewis
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method of scheduling calls
- Patent number 8,483,383
- Issue date Jul 9, 2013
- Aspect Software, Inc.
- Aaron C. Beshears
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Estimating number of agents for multiple chat channels
- Patent number 8,064,589
- Issue date Nov 22, 2011
- Aspect Software, Inc.
- Donald C. Lewis
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Methods and systems to complete transaction date
- Patent number 7,778,861
- Issue date Aug 17, 2010
- Aspect Software, Inc.
- Donald C. Lewis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for scheduling a customer service callback
- Patent number 7,761,323
- Issue date Jul 20, 2010
- Aspect Software, Inc.
- John Rafter
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
METHOD AND SYSTEM FOR MATCHING RESOURCES AND CO-RESOURCES
- Publication number 20210365850
- Publication date Nov 25, 2021
- Aspect Software, Inc.
- Donald C. Lewis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Estimating number of agents for multiple chat channels
- Publication number 20090316873
- Publication date Dec 24, 2009
- Aspect Software, Inc.
- Donald C. Lewis
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD OF SCHEDULING CALLS
- Publication number 20080212760
- Publication date Sep 4, 2008
- Aaron C. Beshears
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR MATCHING RESOURCES AND CO-RESOURCES
- Publication number 20080183540
- Publication date Jul 31, 2008
- Donald C. Lewis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Methods and systems to complete transaction date
- Publication number 20070043542
- Publication date Feb 22, 2007
- Aspect Communications Corporation
- Donald C. Lewis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Methods and systems to obtain a relative frequency distribution des...
- Publication number 20070043604
- Publication date Feb 22, 2007
- Aspect Communications Corporation
- Donald C. Lewis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method and system for scheduling a customer service callback
- Publication number 20060167729
- Publication date Jul 27, 2006
- John Rafter
- G06 - COMPUTING CALCULATING COUNTING

Donald C. Lewis

Person

Patents Grantslast 30 patents

Systems and methods in an electronic contact management system to e...

Method of scheduling calls

Estimating number of agents for multiple chat channels

Methods and systems to complete transaction date

Method and system for scheduling a customer service callback

Patents Applicationslast 30 patents

METHOD AND SYSTEM FOR MATCHING RESOURCES AND CO-RESOURCES

Estimating number of agents for multiple chat channels

METHOD OF SCHEDULING CALLS

METHOD AND SYSTEM FOR MATCHING RESOURCES AND CO-RESOURCES

Methods and systems to complete transaction date

Methods and systems to obtain a relative frequency distribution des...

Method and system for scheduling a customer service callback