George W. Erhart

Person

Pataskala, OH, US

People

Patents Grantslast 30 patents

Information Patent Grant
Methods and systems of providing response based on communication se...
- Patent number 11,856,141
- Issue date Dec 26, 2023
- Avaya Management L.P.
- Reinhard P. Klemm
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automated coordinated co-browsing with text chat services
- Patent number 11,756,090
- Issue date Sep 12, 2023
- Avaya Inc.
- Valentine C. Matula
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Enhanced digital messaging
- Patent number 11,418,648
- Issue date Aug 16, 2022
- Avaya Management L.P.
- George Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Enhanced digital messaging
- Patent number 11,190,469
- Issue date Nov 30, 2021
- Avaya Management L.P.
- George Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Communication systems for multi-source robot control
- Patent number 11,120,410
- Issue date Sep 14, 2021
- Avaya Inc.
- David Skiba
- B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information Patent Grant
Selection of robot operation mode from determined compliance with a...
- Patent number 11,093,590
- Issue date Aug 17, 2021
- Avaya Inc.
- George Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Enhanced digital messaging
- Patent number 11,064,074
- Issue date Jul 13, 2021
- Avaya Inc.
- George Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Location enhancements for mobile messaging
- Patent number 11,049,141
- Issue date Jun 29, 2021
- Avaya Inc.
- David Skiba
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automatic cloud capacity adjustment
- Patent number 10,873,538
- Issue date Dec 22, 2020
- Avaya Inc.
- Valentine C. Matula
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Command and control of a robot by a contact center with third-party...
- Patent number 10,866,585
- Issue date Dec 15, 2020
- Avaya Inc.
- George Erhart
- G05 - CONTROLLING REGULATING
Information Patent Grant
Live assist
- Patent number 10,810,599
- Issue date Oct 20, 2020
- Avaya Inc.
- David Skiba
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Contact center delivery in-building homing service
- Patent number 10,621,539
- Issue date Apr 14, 2020
- Avaya Inc.
- Valentine C. Matula
- G01 - MEASURING TESTING
Information Patent Grant
Semantic translation model training
- Patent number 10,599,765
- Issue date Mar 24, 2020
- Avaya Inc.
- David Skiba
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Social messaging hold and wait treatment systems
- Patent number 10,425,363
- Issue date Sep 24, 2019
- Avaya Inc.
- David Skiba
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Selection of robot operation mode from determined compliance with a...
- Patent number 10,410,007
- Issue date Sep 10, 2019
- Avaya Inc.
- George Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Service robot assessment and operation
- Patent number 10,350,757
- Issue date Jul 16, 2019
- Avaya Inc.
- George Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Geo-spatial event processing
- Patent number 10,319,376
- Issue date Jun 11, 2019
- Avaya Inc.
- George William Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Command and control of a robot by a contact center with third-party...
- Patent number 10,216,182
- Issue date Feb 26, 2019
- Avaya Inc.
- George Erhart
- G05 - CONTROLLING REGULATING
Information Patent Grant
Authentication based on geo-location history
- Patent number 10,212,587
- Issue date Feb 19, 2019
- Avaya Inc.
- Jon Louis Bentley
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Contact center delivery in-building homing service
- Patent number 10,210,472
- Issue date Feb 19, 2019
- Avaya Inc.
- Valentine C. Matula
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Kiosk escalation
- Patent number 10,198,760
- Issue date Feb 5, 2019
- Avaya Inc.
- George Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for dynamic ASR based on social media
- Patent number 10,134,391
- Issue date Nov 20, 2018
- Avaya Inc.
- George W. Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Operational parameters
- Patent number 10,124,491
- Issue date Nov 13, 2018
- Avaya Inc.
- George Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Agent-initiated automated co-browse
- Patent number 10,069,973
- Issue date Sep 4, 2018
- Avaya Inc.
- David Skiba
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Service robot communication systems and system self-configuration
- Patent number 10,040,201
- Issue date Aug 7, 2018
- Avaya Inc.
- Valentine C. Matula
- B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information Patent Grant
Communication systems for multi-source robot control
- Patent number 10,032,137
- Issue date Jul 24, 2018
- Avaya Inc.
- David Skiba
- B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information Patent Grant
System initiated dialog adjustment
- Patent number 10,003,692
- Issue date Jun 19, 2018
- Avaya Inc.
- David Skiba
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Movement and interaction verification
- Patent number 9,975,243
- Issue date May 22, 2018
- Avaya Inc.
- George Erhart
- A61 - MEDICAL OR VETERINARY SCIENCE HYGIENE
Information Patent Grant
Proxy-based reservation scheduling system
- Patent number 9,965,820
- Issue date May 8, 2018
- Avaya Inc.
- George William Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Ongoing text analysis to self-regulate network node allocations and...
- Patent number 9,894,201
- Issue date Feb 13, 2018
- Avaya Inc.
- Valentine Matula
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
METHODS AND SYSTEMS OF PROVIDING RESPONSE BASED ON COMMUNICATION SE...
- Publication number 20230179708
- Publication date Jun 8, 2023
- Avaya Management L.P.
- Reinhard P. Klemm
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ENHANCED DIGITAL MESSAGING
- Publication number 20220368802
- Publication date Nov 17, 2022
- Avaya Management L.P.
- George Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMMUNICATION SYSTEMS FOR MULTI-SOURCE ROBOT CONTROL
- Publication number 20210209563
- Publication date Jul 8, 2021
- AVAYA INC.
- David Skiba
- B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information Patent Application
ENHANCED DIGITAL MESSAGING
- Publication number 20210029246
- Publication date Jan 28, 2021
- Avaya Management L.P.
- George Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ENHANCED DIGITAL MESSAGING
- Publication number 20210029249
- Publication date Jan 28, 2021
- Avaya Management L.P.
- George Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ENHANCED DIGITAL MESSAGING
- Publication number 20210029065
- Publication date Jan 28, 2021
- Avaya Management L.P.
- George Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMMAND AND CONTROL OF A ROBOT BY A CONTACT CENTER WITH THIRD-PARTY...
- Publication number 20190146483
- Publication date May 16, 2019
- AVAYA INC.
- George Erhart
- B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information Patent Application
CONTACT CENTER DELIVERY IN-BUILDING HOMING SERVICE
- Publication number 20180315006
- Publication date Nov 1, 2018
- AVAYA INC.
- Valentine C. Matula
- G05 - CONTROLLING REGULATING
Information Patent Application
COMMUNICATION SYSTEMS FOR MULTI-SOURCE ROBOT CONTROL
- Publication number 20180276622
- Publication date Sep 27, 2018
- AVAYA INC.
- David Skiba
- B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information Patent Application
SYSTEM INITIATED DIALOG ADJUSTMENT
- Publication number 20180115643
- Publication date Apr 26, 2018
- AVAYA INC.
- DAVID SKIBA
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SOCIAL MESSAGING HOLD AND WAIT TREATMENT SYSTEMS
- Publication number 20180103149
- Publication date Apr 12, 2018
- AVAYA INC.
- DAVID SKIBA
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ON-TOPIC MONITOR
- Publication number 20180020095
- Publication date Jan 18, 2018
- AVAYA INC.
- DAVID SKIBA
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR LIFECYCLE MANAGEMENT OF LIMITED DURATION KN...
- Publication number 20180018616
- Publication date Jan 18, 2018
- AVAYA INC.
- DAVID SKIBA
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MOVEMENT AND INTERACTION VERIFICATION
- Publication number 20170282365
- Publication date Oct 5, 2017
- AVAYA INC.
- George Erhart
- B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information Patent Application
SERVICE ROBOT COMMUNICATION SYSTEMS AND SYSTEM SELF-CONFIGURATION
- Publication number 20170282374
- Publication date Oct 5, 2017
- AVAYA INC.
- Valentine C. Matula
- B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information Patent Application
COMMAND AND CONTROL OF A USER-PROVIDED ROBOT BY A CONTACT CENTER
- Publication number 20170282362
- Publication date Oct 5, 2017
- AVAYA INC.
- George Erhart
- B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information Patent Application
SERVICE ROBOT ASSESSMENT AND OPERATION
- Publication number 20170282371
- Publication date Oct 5, 2017
- AVAYA INC.
- George Erhart
- B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information Patent Application
COMMUNICATION SYSTEMS FOR MULTI-SOURCE ROBOT CONTROL
- Publication number 20170286916
- Publication date Oct 5, 2017
- AVAYA INC.
- David Skiba
- B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information Patent Application
SECURITY
- Publication number 20170286708
- Publication date Oct 5, 2017
- AVAYA INC.
- George Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTHENTICATION
- Publication number 20170286651
- Publication date Oct 5, 2017
- AVAYA INC.
- George Erhart
- B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information Patent Application
COMMAND AND CONTROL OF A ROBOT BY A CONTACT CENTER WITH THIRD-PARTY...
- Publication number 20170285628
- Publication date Oct 5, 2017
- AVAYA INC.
- George Erhart
- B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information Patent Application
OPERATIONAL PARAMETERS
- Publication number 20170282375
- Publication date Oct 5, 2017
- AVAYA INC.
- George Erhart
- B25 - HAND TOOLS PORTABLE POWER-DRIVEN TOOLS MANIPULATORS
Information Patent Application
SECONDARY VALIDATION FOR FRAUD PREVENTION
- Publication number 20170193505
- Publication date Jul 6, 2017
- AVAYA INC.
- George Erhart
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR DYNAMIC ASR BASED ON SOCIAL MEDIA
- Publication number 20170186419
- Publication date Jun 29, 2017
- AVAYA INC.
- George W. Erhart
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
DYNAMIC INTERACTION PACING
- Publication number 20170185945
- Publication date Jun 29, 2017
- AVAYA INC.
- Valentine C. Matula
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AGENT-INITIATED AUTOMATED CO-BROWSE
- Publication number 20170064079
- Publication date Mar 2, 2017
- AVAYA INC.
- David Skiba
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PARTIAL TASK ASSIGNMENT FOR STALL ROUTING
- Publication number 20170064082
- Publication date Mar 2, 2017
- AVAYA INC.
- Valentine C. Matula
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
COLLECTIVE DYNAMICS
- Publication number 20160379153
- Publication date Dec 29, 2016
- AVAYA INC.
- Valentine C. Matula
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONTACT CENTER DELIVERY IN-BUILDING HOMING SERVICE
- Publication number 20160350702
- Publication date Dec 1, 2016
- AVAYA INC.
- Valentine C. Matula
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTOMATIC CLOUD CAPACITY ADJUSTMENT
- Publication number 20160330131
- Publication date Nov 10, 2016
- AVAYA INC.
- Valentine C. Matula
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

George W. Erhart

Person

Patents Grantslast 30 patents

Methods and systems of providing response based on communication se...

Automated coordinated co-browsing with text chat services

Enhanced digital messaging

Enhanced digital messaging

Communication systems for multi-source robot control

Selection of robot operation mode from determined compliance with a...

Enhanced digital messaging

Location enhancements for mobile messaging

Automatic cloud capacity adjustment

Command and control of a robot by a contact center with third-party...

Live assist

Contact center delivery in-building homing service

Semantic translation model training

Social messaging hold and wait treatment systems

Selection of robot operation mode from determined compliance with a...

Service robot assessment and operation

Geo-spatial event processing

Command and control of a robot by a contact center with third-party...

Authentication based on geo-location history

Contact center delivery in-building homing service

Kiosk escalation

System and method for dynamic ASR based on social media

Operational parameters

Agent-initiated automated co-browse

Service robot communication systems and system self-configuration

Communication systems for multi-source robot control

System initiated dialog adjustment

Movement and interaction verification

Proxy-based reservation scheduling system

Ongoing text analysis to self-regulate network node allocations and...

Patents Applicationslast 30 patents

METHODS AND SYSTEMS OF PROVIDING RESPONSE BASED ON COMMUNICATION SE...

ENHANCED DIGITAL MESSAGING

COMMUNICATION SYSTEMS FOR MULTI-SOURCE ROBOT CONTROL

ENHANCED DIGITAL MESSAGING

ENHANCED DIGITAL MESSAGING

ENHANCED DIGITAL MESSAGING

COMMAND AND CONTROL OF A ROBOT BY A CONTACT CENTER WITH THIRD-PARTY...

CONTACT CENTER DELIVERY IN-BUILDING HOMING SERVICE

COMMUNICATION SYSTEMS FOR MULTI-SOURCE ROBOT CONTROL

SYSTEM INITIATED DIALOG ADJUSTMENT

SOCIAL MESSAGING HOLD AND WAIT TREATMENT SYSTEMS

ON-TOPIC MONITOR

SYSTEMS AND METHODS FOR LIFECYCLE MANAGEMENT OF LIMITED DURATION KN...

MOVEMENT AND INTERACTION VERIFICATION

SERVICE ROBOT COMMUNICATION SYSTEMS AND SYSTEM SELF-CONFIGURATION

COMMAND AND CONTROL OF A USER-PROVIDED ROBOT BY A CONTACT CENTER

SERVICE ROBOT ASSESSMENT AND OPERATION

COMMUNICATION SYSTEMS FOR MULTI-SOURCE ROBOT CONTROL

SECURITY

AUTHENTICATION

COMMAND AND CONTROL OF A ROBOT BY A CONTACT CENTER WITH THIRD-PARTY...

OPERATIONAL PARAMETERS

SECONDARY VALIDATION FOR FRAUD PREVENTION

SYSTEM AND METHOD FOR DYNAMIC ASR BASED ON SOCIAL MEDIA

DYNAMIC INTERACTION PACING

AGENT-INITIATED AUTOMATED CO-BROWSE

PARTIAL TASK ASSIGNMENT FOR STALL ROUTING

COLLECTIVE DYNAMICS

CONTACT CENTER DELIVERY IN-BUILDING HOMING SERVICE

AUTOMATIC CLOUD CAPACITY ADJUSTMENT