Igor Neyman

Person

Palo Alto, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Personal desktop router
- Patent number 9,516,171
- Issue date Dec 6, 2016
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call and data correspondence in a call-in center employing virtual...
- Patent number RE45606
- Issue date Jul 7, 2015
- GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
- Igor Neyman
- 001 -
Information Patent Grant
Personal desktop router
- Patent number 8,358,769
- Issue date Jan 22, 2013
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Telephony intelligence in a data packet network
- Patent number 8,031,698
- Issue date Oct 4, 2011
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call and data correspondence in a call-in center employing virtual...
- Patent number 7,903,807
- Issue date Mar 8, 2011
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Determining presence for interaction routing
- Patent number 7,715,332
- Issue date May 11, 2010
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Determining presence for interaction routing
- Patent number 7,619,996
- Issue date Nov 17, 2009
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Routing emails to a plurality of agents
- Patent number 7,460,496
- Issue date Dec 2, 2008
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Telephony intelligence in a data packet network
- Patent number 7,415,009
- Issue date Aug 19, 2008
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Methods and apparatus for personal routing in computer-simulated te...
- Patent number 7,031,442
- Issue date Apr 18, 2006
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Negotiated routing in telephony systems
- Patent number 7,020,264
- Issue date Mar 28, 2006
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Apparatus and methods for routing electronic mail in a processing c...
- Patent number 6,981,020
- Issue date Dec 27, 2005
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Internet protocol call-in centers and establishing remote agents
- Patent number 6,879,586
- Issue date Apr 12, 2005
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call and data correspondence in a call-in center employing virtual...
- Patent number 6,735,298
- Issue date May 11, 2004
- Genesys Telecommunications Laboratoiries, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Telephony intelligence in a data packet network
- Patent number 6,731,626
- Issue date May 4, 2004
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Apparatus and methods for coordinating internet protocol telephone...
- Patent number 6,625,139
- Issue date Sep 23, 2003
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Apparatus and method for improving e-mail routing in an internet pr...
- Patent number 6,581,105
- Issue date Jun 17, 2003
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Voice extensions in a call-in center employing virtual restructurin...
- Patent number 6,560,328
- Issue date May 6, 2003
- Genesys Telecommunications Laboratories, Inc.
- Oleg Bondarenko
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Platform-independent DNT intelligent network
- Patent number 6,549,539
- Issue date Apr 15, 2003
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Call and data correspondence in a call-in center employing virtual...
- Patent number 6,480,600
- Issue date Nov 12, 2002
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Integrated telephony network combining a packet data network and a...
- Patent number 6,459,697
- Issue date Oct 1, 2002
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Virtualized computer telephony integrated link for enhanced functio...
- Patent number 6,434,231
- Issue date Aug 13, 2002
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Apparatus and methods in routing internet protocol network telephon...
- Patent number 6,373,836
- Issue date Apr 16, 2002
- Genesys Telecommunications Laboratories, Inc.
- Vladimir N. Deryugin
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Virtualized computer telephony integrated link for enhanced functio...
- Patent number 6,359,981
- Issue date Mar 19, 2002
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Multimedia managing and prioritized queuing system integrated with...
- Patent number 6,263,066
- Issue date Jul 17, 2001
- Genesys Telecommunications Laboratories, Inc.
- Yuri Shtivelman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Private IP telephony backbone linking widely-distributed enterprise...
- Patent number 6,215,783
- Issue date Apr 10, 2001
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Voice extensions in a call-in center employing virtual restructurin...
- Patent number 6,198,739
- Issue date Mar 6, 2001
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Apparatus and methods for managing multiple internet protocol capab...
- Patent number 6,175,564
- Issue date Jan 16, 2001
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Personal desktop router
- Patent number 6,148,074
- Issue date Nov 14, 2000
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Negotiated routing in telephony systems
- Patent number 6,122,360
- Issue date Sep 19, 2000
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
PERSONAL DESKTOP ROUTER
- Publication number 20150244870
- Publication date Aug 27, 2015
- Genesys Telecommunications Laboratories, Inc.
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CALL AND DATA CORRESPONDENCE IN A CALL-IN CENTER EMPLOYING VIRTUAL...
- Publication number 20130230160
- Publication date Sep 5, 2013
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
PERSONAL DESKTOP ROUTER
- Publication number 20130129067
- Publication date May 23, 2013
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
MESSAGING SYSTEM
- Publication number 20120011449
- Publication date Jan 12, 2012
- Ori Sasson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Determining Presence for Interaction Routing
- Publication number 20100172486
- Publication date Jul 8, 2010
- ALEC MILOSLAVSKY
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Skill-Based Real-time Call Routing in Telephony Systems
- Publication number 20080049929
- Publication date Feb 28, 2008
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Determining Presence for Interaction Routing
- Publication number 20080049928
- Publication date Feb 28, 2008
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Telephony Intelligence in a Data Packet Network
- Publication number 20080049737
- Publication date Feb 28, 2008
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Dynamic Re-routing
- Publication number 20080043975
- Publication date Feb 21, 2008
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Personal Desktop Router
- Publication number 20080043977
- Publication date Feb 21, 2008
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Apparatus and Methods for Coordinating Telephone and Data Communica...
- Publication number 20080043728
- Publication date Feb 21, 2008
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Escalatory Reactive Call Routing
- Publication number 20080043955
- Publication date Feb 21, 2008
- Yuri Shtivelman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System for Routing Electronic Mails
- Publication number 20080046531
- Publication date Feb 21, 2008
- Yuri Shtivelman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Determining Presence for Transaction Routing
- Publication number 20070195940
- Publication date Aug 23, 2007
- Genesys Telecommunications Laboratories, Inc.
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Negotiated routing in telephony systems
- Publication number 20060210047
- Publication date Sep 21, 2006
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Call center apparatus and functionality in telephony
- Publication number 20060133594
- Publication date Jun 22, 2006
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Routing emails to a plurality of agents
- Publication number 20050128961
- Publication date Jun 16, 2005
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Call and data correspondence in a call-in center employing virtual...
- Publication number 20040208134
- Publication date Oct 21, 2004
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Telephony intelligence in a data packet network
- Publication number 20040179516
- Publication date Sep 16, 2004
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
APPARATUS AND METHODS FOR COORDINATING INTERNET PROTOCOL TELEPHONE...
- Publication number 20030021259
- Publication date Jan 30, 2003
- ALEC MILOSLAVSKY
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Call and data correspondence in a call-in center employing virtual...
- Publication number 20030002652
- Publication date Jan 2, 2003
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Apparatus and methods for routing electronic mail in a processing c...
- Publication number 20020169834
- Publication date Nov 14, 2002
- Alec Miloslavsky
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR DETERMINING AND USING MULTIPLE OBJECT STAT...
- Publication number 20020101866
- Publication date Aug 1, 2002
- ALEC MILOSLAVSKY
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
APPARATUS AND METHODS IN IMPROVING AND ENHANCING TELEPHONY TELECOMM...
- Publication number 20020019846
- Publication date Feb 14, 2002
- ALEC MILOSLAVSKY
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Virtualized Computer Telephony Integrated Link for Enhanced Functio...
- Publication number 20020012428
- Publication date Jan 31, 2002
- Igor Neyman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
INTERNET PROTOCOL CALL-IN CENTERS AND ESTABLISHING REMOTE AGENTS
- Publication number 20020001300
- Publication date Jan 3, 2002
- ALEC MILOSLAVSKY
- G06 - COMPUTING CALCULATING COUNTING

Igor Neyman

Person

Patents Grantslast 30 patents

Personal desktop router

Call and data correspondence in a call-in center employing virtual...

Personal desktop router

Telephony intelligence in a data packet network

Call and data correspondence in a call-in center employing virtual...

Determining presence for interaction routing

Determining presence for interaction routing

Routing emails to a plurality of agents

Telephony intelligence in a data packet network

Methods and apparatus for personal routing in computer-simulated te...

Negotiated routing in telephony systems

Apparatus and methods for routing electronic mail in a processing c...

Internet protocol call-in centers and establishing remote agents

Call and data correspondence in a call-in center employing virtual...

Telephony intelligence in a data packet network

Apparatus and methods for coordinating internet protocol telephone...

Apparatus and method for improving e-mail routing in an internet pr...

Voice extensions in a call-in center employing virtual restructurin...

Platform-independent DNT intelligent network

Call and data correspondence in a call-in center employing virtual...

Integrated telephony network combining a packet data network and a...

Virtualized computer telephony integrated link for enhanced functio...

Apparatus and methods in routing internet protocol network telephon...

Virtualized computer telephony integrated link for enhanced functio...

Multimedia managing and prioritized queuing system integrated with...

Private IP telephony backbone linking widely-distributed enterprise...

Voice extensions in a call-in center employing virtual restructurin...

Apparatus and methods for managing multiple internet protocol capab...

Personal desktop router

Negotiated routing in telephony systems

Patents Applicationslast 30 patents

PERSONAL DESKTOP ROUTER

CALL AND DATA CORRESPONDENCE IN A CALL-IN CENTER EMPLOYING VIRTUAL...

PERSONAL DESKTOP ROUTER

MESSAGING SYSTEM

Determining Presence for Interaction Routing

Skill-Based Real-time Call Routing in Telephony Systems

Determining Presence for Interaction Routing

Telephony Intelligence in a Data Packet Network

Dynamic Re-routing

Personal Desktop Router

Apparatus and Methods for Coordinating Telephone and Data Communica...

Escalatory Reactive Call Routing

System for Routing Electronic Mails

Determining Presence for Transaction Routing

Negotiated routing in telephony systems

Call center apparatus and functionality in telephony

Routing emails to a plurality of agents

Call and data correspondence in a call-in center employing virtual...

Telephony intelligence in a data packet network

APPARATUS AND METHODS FOR COORDINATING INTERNET PROTOCOL TELEPHONE...

Call and data correspondence in a call-in center employing virtual...

Apparatus and methods for routing electronic mail in a processing c...

METHOD AND APPARATUS FOR DETERMINING AND USING MULTIPLE OBJECT STAT...

APPARATUS AND METHODS IN IMPROVING AND ENHANCING TELEPHONY TELECOMM...

Virtualized Computer Telephony Integrated Link for Enhanced Functio...

INTERNET PROTOCOL CALL-IN CENTERS AND ESTABLISHING REMOTE AGENTS