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Joann J. Ordille
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Lebanon, NJ, US
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Patents Grants
last 30 patents
Information
Patent Grant
Distribution of ephemeral extension to communication sessions
Patent number
9,779,231
Issue date
Oct 3, 2017
Avaya Inc.
Joann Ordille
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for supporting communications between a comput...
Patent number
9,497,168
Issue date
Nov 15, 2016
Avaya Inc.
Christopher P. Dingman
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Splitting a call for an emergent event into multiple devices using...
Patent number
9,485,357
Issue date
Nov 1, 2016
Avaya Inc.
Mark J. Fletcher
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Merging multiple emergency calls and information therefrom at emerg...
Patent number
9,420,099
Issue date
Aug 16, 2016
Avaya Inc.
Parameshwaran Krishnan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Call center customer service kiosk
Patent number
9,256,726
Issue date
Feb 9, 2016
Avaya Inc.
Joann Ordille
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for a publish-subscribe system with templates...
Patent number
9,124,643
Issue date
Sep 1, 2015
Avaya Inc.
Joann J. Ordille
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
External contact center data collection and measurement
Patent number
8,903,076
Issue date
Dec 2, 2014
Avaya Inc.
Joann J. Ordille
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for automatic notification and response
Patent number
8,868,659
Issue date
Oct 21, 2014
Avaya Inc.
Joann J. Ordille
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for notifying a user of a predefined changes t...
Patent number
8,566,311
Issue date
Oct 22, 2013
Avaya, Inc.
Joann J. Ordille
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for automatic notification and response based...
Patent number
8,516,045
Issue date
Aug 20, 2013
Avaya Inc.
Joann J. Ordille
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for a publish-subscribe system with templates...
Patent number
8,495,163
Issue date
Jul 23, 2013
Avaya, Inc.
Joann J. Ordille
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for automatic notification and response based...
Patent number
8,145,706
Issue date
Mar 27, 2012
Avaya Inc.
Joann J. Ordille
Information
Patent Grant
Method and apparatus for event notification based on the identity o...
Patent number
8,102,974
Issue date
Jan 24, 2012
Avaya Inc.
Joann J. Ordille
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for dynamically adjusting membership of a comm...
Patent number
8,001,182
Issue date
Aug 16, 2011
Avaya Inc.
Joann J. Ordille
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for a publish-subscribe system with third part...
Patent number
7,734,731
Issue date
Jun 8, 2010
Avaya Inc.
Joann J. Ordille
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System for integrating diverse database and maintaining their consi...
Patent number
7,660,830
Issue date
Feb 9, 2010
Avaya Inc.
Joann J Ordille
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for automatic notification and response based...
Patent number
7,436,947
Issue date
Oct 14, 2008
Avaya Inc.
Joann J. Ordille
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
SPLITTING A CALL FOR AN EMERGENT EVENT INTO MULTIPLE DEVICES USING...
Publication number
20160295016
Publication date
Oct 6, 2016
AVAYA INC.
Mark J. Fletcher
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
DELIVERING IN-HOME CUSTOMER SERVICE VIA MULTIPLE CHANNELS
Publication number
20160227284
Publication date
Aug 4, 2016
AVAYA INC.
Joann J. Ordille
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
DISTRIBUTION OF EPHEMERAL EXTENSION TO COMMUNICATION SESSIONS
Publication number
20150235021
Publication date
Aug 20, 2015
AVAYA INC.
Joann Ordille
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
CALL CENTER CUSTOMER SERVICE KIOSK
Publication number
20150237207
Publication date
Aug 20, 2015
AVAYA INC.
Joann Ordille
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
EXTERNAL CONTACT CENTER DATA COLLECTION AND MEASUREMENT
Publication number
20140314226
Publication date
Oct 23, 2014
AVAYA INC.
Joann J. Ordille
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD AND APPARATUS FOR A PUBLISH-SUBSCRIBE SYSTEM WITH TEMPLATES...
Publication number
20130254285
Publication date
Sep 26, 2013
AVAYA INC.
Joann J. Ordille
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and Apparatus for Automatic Notification and Response
Publication number
20090037548
Publication date
Feb 5, 2009
Avaya Inc.
Joann J. Ordille
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and Apparatus for a Publish-Subscribe System with Access Con...
Publication number
20090030936
Publication date
Jan 29, 2009
Avaya Inc.
Joann J. Ordille
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and Apparatus for Automatic Notification and Response
Publication number
20070203741
Publication date
Aug 30, 2007
Avaya Technology Corp.
Joann J. Ordille
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Automatic voice system integration
Publication number
20070041548
Publication date
Feb 22, 2007
Avaya Technology Corp.
Joann J. Ordille
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and apparatus for just in time education
Publication number
20050249337
Publication date
Nov 10, 2005
Joann J. Ordille
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for subscribing to dynamic attributes
Publication number
20050234993
Publication date
Oct 20, 2005
Joann J. Ordille
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for dynamically adjusting membership of a comm...
Publication number
20050232401
Publication date
Oct 20, 2005
Joann J. Ordille
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for automatic notification and response based...
Publication number
20050223070
Publication date
Oct 6, 2005
Joann J. Ordille
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for a publish-subscribe system with templates...
Publication number
20050210062
Publication date
Sep 22, 2005
Joann J. Ordille
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for a publish-subscribe system with third part...
Publication number
20050208941
Publication date
Sep 22, 2005
Joann J. Ordille
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for a publish-subscribe system with access con...
Publication number
20050209990
Publication date
Sep 22, 2005
Joann J. Ordille
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and apparatus for event notification based on the identity o...
Publication number
20050002499
Publication date
Jan 6, 2005
Joann J. Ordille
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and apparatus for supporting communications between a comput...
Publication number
20040024879
Publication date
Feb 5, 2004
Christopher P. Dingman
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and apparatus for automatic notification and response based...
Publication number
20030215067
Publication date
Nov 20, 2003
Joann J. Ordille
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for automatic notification and response
Publication number
20030217109
Publication date
Nov 20, 2003
Joann J. Ordille
G06 - COMPUTING CALCULATING COUNTING