Jonathan Braganza

Person

Ottawa, CA

People

Patents Grantslast 30 patents

Information Patent Grant
Customer advocacy through a virtual assistant coupled to a contact...
- Patent number 12,190,868
- Issue date Jan 7, 2025
- Mitel Networks Corporation
- Jonathan Braganza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method to supply contact center resources during overflow state usi...
- Patent number 11,818,296
- Issue date Nov 14, 2023
- Mitel Networks Corporation
- Jonathan Braganza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Generating action items during a conferencing session
- Patent number 11,798,549
- Issue date Oct 24, 2023
- Mitel Networks Corporation
- Jonathan Braganza
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Electronic communication system and method with sentiment analysis
- Patent number 11,750,737
- Issue date Sep 5, 2023
- Mitel Networks Corporation
- Kevin Lee
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automated pausing of audio and/or video during a conferencing session
- Patent number 11,711,407
- Issue date Jul 25, 2023
- Mitel Networks Corporation
- Jonathan Braganza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
On-demand contact center electronic communication system and method
- Patent number 11,570,304
- Issue date Jan 31, 2023
- Mitel Networks Corporation
- Jonathan Braganza
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
In-conference question summary system
- Patent number 11,546,392
- Issue date Jan 3, 2023
- Mitel Networks Corporation
- Jonathan Braganza
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Electronic communication system and method with sentiment analysis
- Patent number 11,349,982
- Issue date May 31, 2022
- Mitel Networks Corporation
- Kevin Lee
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Electronic communication system for providing expert information an...
- Patent number 11,178,284
- Issue date Nov 16, 2021
- Mitel Networks Corporation
- Jonathan Braganza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for recording and reviewing mixed-media communica...
- Patent number 11,032,092
- Issue date Jun 8, 2021
- Mitel Networks Corporation
- Michael Ross Montcalm
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR DIGITAL ASSISTANCE THROUGH A DISPLAY DEVICE
- Publication number 20250131918
- Publication date Apr 24, 2025
- Mitel Networks Corporation
- Jonathan Braganza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DEEPFAKE AUDIO DETECTION SYSTEM AND METHOD
- Publication number 20250118294
- Publication date Apr 10, 2025
- Mitel Networks Corporation
- Jithin PG
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
DEVICE, SYSTEM AND METHOD FOR PROVIDING MACHINE LEARNING PROMPTS ON...
- Publication number 20250088591
- Publication date Mar 13, 2025
- Mitel Networks Corporation
- Jonathan BRAGANZA
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
GENERATIVE AI PLATFORM INTEGRATION WITH VIDEO CONFERENCING
- Publication number 20250071072
- Publication date Feb 27, 2025
- Mitel Networks Corporation
- Jonathan Braganza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM FOR AN AGENT TO SIMULTANEOUSLY SERVICE MULTIPLE CUSTOMER DEV...
- Publication number 20250055939
- Publication date Feb 13, 2025
- Mitel Networks Corporation
- Jonathan Braganza
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
AGENT SYSTEM FOR SIMULTANEOUSLY SERVICING MULTIPLE CUSTOMER DEVICES
- Publication number 20240320720
- Publication date Sep 26, 2024
- Mitel Networks Corporation
- Jonathan Braganza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CUSTOMER ADVOCACY THROUGH A VIRTUAL ASSISTANT COUPLED TO A CONTACT...
- Publication number 20240054993
- Publication date Feb 15, 2024
- Mitel Networks Corporation
- Jonathan Braganza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD OF DETERMINING A VALUE OF A NON-FUNGIBLE TOKEN IN A COMPUTIN...
- Publication number 20230245163
- Publication date Aug 3, 2023
- Mitel Networks Corporation
- Jonathan Braganza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTOMATED PAUSING OF AUDIO AND/OR VIDEO DURING A CONFERENCING SESSION
- Publication number 20230038109
- Publication date Feb 9, 2023
- Mitel Networks Corporation
- Jonathan Braganza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CUSTOMER REQUEST ROUTING BASED ON SOCIAL MEDIA CLOUT OF CUSTOMERS A...
- Publication number 20220374813
- Publication date Nov 24, 2022
- Mitel Networks Corporation
- Jonathan Braganza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ELECTRONIC COMMUNICATION SYSTEM AND METHOD WITH SENTIMENT ANALYSIS
- Publication number 20220377169
- Publication date Nov 24, 2022
- Mitel Networks Corporation
- Kevin Lee
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
ON-DEMAND CONTACT CENTER ELECTRONIC COMMUNICATION SYSTEM AND METHOD
- Publication number 20220337703
- Publication date Oct 20, 2022
- Jonathan Braganza
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
GENERATING ACTION ITEMS DURING A CONFERENCING SESSION
- Publication number 20220301557
- Publication date Sep 22, 2022
- Mitel Networks Corporation
- Jonathan Braganza
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
IN-CONFERENCE QUESTION SUMMARY SYSTEM
- Publication number 20220182425
- Publication date Jun 9, 2022
- Mitel Networks (International) Limited
- Jonathan Braganza
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD TO SUPPLY CONTACT CENTER RESOURCES DURING OVERFLOW STATE USI...
- Publication number 20220060583
- Publication date Feb 24, 2022
- Mitel Networks Corporation
- Jonathan Braganza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ELECTRONIC COMMUNICATION SYSTEM AND METHOD WITH SENTIMENT ANALYSIS
- Publication number 20210337065
- Publication date Oct 28, 2021
- Mitel Networks Corporation
- Kevin Lee
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ELECTRONIC COMMUNICATION SYSTEM FOR PROVIDING EXPERT INFORMATION AN...
- Publication number 20210195030
- Publication date Jun 24, 2021
- Mitel Networks Corporation
- Jonathan Braganza
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR RECORDING AND REVIEWING MIXED-MEDIA COMMUNICA...
- Publication number 20190394058
- Publication date Dec 26, 2019
- Mitel Networks Corporation
- Michael Ross Montcalm
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Jonathan Braganza

Person

Patents Grantslast 30 patents

Customer advocacy through a virtual assistant coupled to a contact...

Method to supply contact center resources during overflow state usi...

Generating action items during a conferencing session

Electronic communication system and method with sentiment analysis

Automated pausing of audio and/or video during a conferencing session

On-demand contact center electronic communication system and method

In-conference question summary system

Electronic communication system and method with sentiment analysis

Electronic communication system for providing expert information an...

System and method for recording and reviewing mixed-media communica...

Patents Applicationslast 30 patents

SYSTEM AND METHOD FOR DIGITAL ASSISTANCE THROUGH A DISPLAY DEVICE

DEEPFAKE AUDIO DETECTION SYSTEM AND METHOD

DEVICE, SYSTEM AND METHOD FOR PROVIDING MACHINE LEARNING PROMPTS ON...

GENERATIVE AI PLATFORM INTEGRATION WITH VIDEO CONFERENCING

SYSTEM FOR AN AGENT TO SIMULTANEOUSLY SERVICE MULTIPLE CUSTOMER DEV...

AGENT SYSTEM FOR SIMULTANEOUSLY SERVICING MULTIPLE CUSTOMER DEVICES

CUSTOMER ADVOCACY THROUGH A VIRTUAL ASSISTANT COUPLED TO A CONTACT...

METHOD OF DETERMINING A VALUE OF A NON-FUNGIBLE TOKEN IN A COMPUTIN...

AUTOMATED PAUSING OF AUDIO AND/OR VIDEO DURING A CONFERENCING SESSION

CUSTOMER REQUEST ROUTING BASED ON SOCIAL MEDIA CLOUT OF CUSTOMERS A...

ELECTRONIC COMMUNICATION SYSTEM AND METHOD WITH SENTIMENT ANALYSIS

ON-DEMAND CONTACT CENTER ELECTRONIC COMMUNICATION SYSTEM AND METHOD

GENERATING ACTION ITEMS DURING A CONFERENCING SESSION

IN-CONFERENCE QUESTION SUMMARY SYSTEM

METHOD TO SUPPLY CONTACT CENTER RESOURCES DURING OVERFLOW STATE USI...

ELECTRONIC COMMUNICATION SYSTEM AND METHOD WITH SENTIMENT ANALYSIS

ELECTRONIC COMMUNICATION SYSTEM FOR PROVIDING EXPERT INFORMATION AN...

SYSTEM AND METHOD FOR RECORDING AND REVIEWING MIXED-MEDIA COMMUNICA...