Nitin Kumar Hardeniya

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Bangalore, IN

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Patents Grantslast 30 patents

Information Patent Grant
Classifying unstructured computer text for complaint-specific inter...
- Patent number 10,692,016
- Issue date Jun 23, 2020
- FMR LLC
- Aravind Chandramouli
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Categorization of user interactions into predefined hierarchical ca...
- Patent number 10,311,377
- Issue date Jun 4, 2019
- [24]7.ai, Inc.
- Ravi Vijayaraghavan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Categorization of user interactions into predefined hierarchical ca...
- Patent number 9,626,629
- Issue date Apr 18, 2017
- 24/7 Customer, Inc.
- Ravi Vijayaraghavan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Determining product categories by mining interaction data in chat t...
- Patent number 9,460,455
- Issue date Oct 4, 2016
- 24/7 Customer, Inc.
- Nitin Kumar Hardeniya
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus for analyzing leakage from chat to voice
- Patent number 9,350,863
- Issue date May 24, 2016
- 24/7 Customer, Inc.
- R. Mathangi Sri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for analyzing leakage from chat to voice
- Patent number 9,055,148
- Issue date Jun 9, 2015
- 24/7 Customer, Inc.
- R. Mathangi Sri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
CLASSIFYING UNSTRUCTURED COMPUTER TEXT FOR COMPLAINT-SPECIFIC INTER...
- Publication number 20180225591
- Publication date Aug 9, 2018
- FMR LLC
- Aravind Chandramouli
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CATEGORIZATION OF USER INTERACTIONS INTO PREDEFINED HIERARCHICAL CA...
- Publication number 20170178033
- Publication date Jun 22, 2017
- 24/7 CUSTOMER, INC.
- Ravi VIJAYARAGHAVAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR ANALYZING LEAKAGE FROM CHAT TO VOICE
- Publication number 20150237206
- Publication date Aug 20, 2015
- 24/7 CUSTOMER, INC.
- R. Mathangi SRI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CATEGORIZATION OF USER INTERACTIONS INTO PREDEFINED HIERARCHICAL CA...
- Publication number 20140229408
- Publication date Aug 14, 2014
- Ravi VIJAYARAGHAVAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DETERMINING PRODUCT CATEGORIES BY MINING INTERACTION DATA IN CHAT T...
- Publication number 20140195562
- Publication date Jul 10, 2014
- Nitin Kumar HARDENIYA
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR ANALYZING LEAKAGE FROM CHAT TO VOICE
- Publication number 20140192971
- Publication date Jul 10, 2014
- R. Mathangi SRI
- G06 - COMPUTING CALCULATING COUNTING