Prithvi Yoganand

Person

Dublin, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Dynamic agent management for multiple queues
- Patent number 11,645,591
- Issue date May 9, 2023
- SERVICENOW, INC.
- Victor Chung-Wai Chan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Workflows with rule-based assignments
- Patent number 11,625,655
- Issue date Apr 11, 2023
- SERVICENOW, INC.
- Ruoyu Wang
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Assignments of incoming requests to servers in computing clusters a...
- Patent number 11,258,847
- Issue date Feb 22, 2022
- SERVICENOW, INC.
- Scott Michael Rhodes
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Dynamic agent management for multiple queues
- Patent number 10,929,790
- Issue date Feb 23, 2021
- SERVICENOW, INC.
- Victor Chung-Wai Chan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Issue communication techniques
- Patent number 10,764,156
- Issue date Sep 1, 2020
- SERVICENOW, INC.
- Prithvi Yoganand
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
DYNAMIC AGENT MANAGEMENT FOR MULTIPLE QUEUES
- Publication number 20210142244
- Publication date May 13, 2021
- ServiceNow, Inc.
- Victor Chung-Wai Chan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHOD FOR WORK ITEM SKILL DETERMINATION
- Publication number 20200302369
- Publication date Sep 24, 2020
- ServiceNow, Inc.
- Cong Tang
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
EFFICIENT USER AUTHENTICATION AND CORRELATION OF USER-RELATED RECOR...
- Publication number 20200184094
- Publication date Jun 11, 2020
- ServiceNow, Inc.
- Victor Chung-Wai Chan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
WORKFLOWS WITH RULE-BASED ASSIGNMENTS
- Publication number 20200151649
- Publication date May 14, 2020
- ServiceNow, Inc.
- Ruoyu Wang
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ADVANCED ROUTING AND ASSIGNMENT OF WORK ITEMS IN A REMOTE NETWORK M...
- Publication number 20200151650
- Publication date May 14, 2020
- ServiceNow, Inc.
- Scott Michael Rhodes
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DYNAMIC AGENT MANAGEMENT FOR MULTIPLE QUEUES
- Publication number 20200074363
- Publication date Mar 5, 2020
- ServiceNow, Inc.
- Victor Chung-Wai Chan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ISSUE COMMUNICATION TECHNIQUES
- Publication number 20190319856
- Publication date Oct 17, 2019
- ServiceNow, Inc.
- Prithvi Yoganand
- G06 - COMPUTING CALCULATING COUNTING

Prithvi Yoganand

Person

Patents Grantslast 30 patents

Dynamic agent management for multiple queues

Workflows with rule-based assignments

Assignments of incoming requests to servers in computing clusters a...

Dynamic agent management for multiple queues

Issue communication techniques

Patents Applicationslast 30 patents

DYNAMIC AGENT MANAGEMENT FOR MULTIPLE QUEUES

SYSTEMS AND METHOD FOR WORK ITEM SKILL DETERMINATION

EFFICIENT USER AUTHENTICATION AND CORRELATION OF USER-RELATED RECOR...

WORKFLOWS WITH RULE-BASED ASSIGNMENTS

ADVANCED ROUTING AND ASSIGNMENT OF WORK ITEMS IN A REMOTE NETWORK M...

DYNAMIC AGENT MANAGEMENT FOR MULTIPLE QUEUES

ISSUE COMMUNICATION TECHNIQUES