R. Mathangi SRI

Person

Bangalore, IN

People

Patents Grantslast 30 patents

Information Patent Grant
Method and apparatus for improving goal-directed textual conversati...
- Patent number 10,484,541
- Issue date Nov 19, 2019
- [24]7.ai, Inc.
- Pallipuram V. Kannan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for engaging users on enterprise interaction c...
- Patent number 10,467,854
- Issue date Nov 5, 2019
- [24]7.ai, Inc.
- R. Mathangi Sri
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method for personalizing customer interaction experiences by routin...
- Patent number 10,417,643
- Issue date Sep 17, 2019
- [24]7.ai, Inc.
- R. Mathangi Sri
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Segregation of chat sessions based on user query
- Patent number 10,339,534
- Issue date Jul 2, 2019
- [24]7.ai, Inc.
- Andrew Chang
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Categorization of user interactions into predefined hierarchical ca...
- Patent number 10,311,377
- Issue date Jun 4, 2019
- [24]7.ai, Inc.
- Ravi Vijayaraghavan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Stage-wise analysis of text-based interactions
- Patent number 10,225,405
- Issue date Mar 5, 2019
- [24]7.ai, Inc.
- R. Mathangi Sri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for improving goal-directed textual conversati...
- Patent number 10,038,786
- Issue date Jul 31, 2018
- [24]7.ai, Inc.
- Pallipuram V. Kannan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Stage-wise analysis of text-based interactions
- Patent number 9,894,207
- Issue date Feb 13, 2018
- 24/7 Customer, Inc.
- R. Mathangi Sri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Stage-wise analysis of text-based interactions
- Patent number 9,652,793
- Issue date May 16, 2017
- 24/7 Customer, Inc.
- R. Mathangi Sri
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Categorization of user interactions into predefined hierarchical ca...
- Patent number 9,626,629
- Issue date Apr 18, 2017
- 24/7 Customer, Inc.
- Ravi Vijayaraghavan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus for analyzing leakage from chat to voice
- Patent number 9,621,725
- Issue date Apr 11, 2017
- 24/7 Customer, Inc.
- R. Mathangi Sri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Tracking of near conversions in user engagements
- Patent number 9,600,828
- Issue date Mar 21, 2017
- 24/7 Customer, Inc.
- R. Mathangi Sri
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Determining product categories by mining interaction data in chat t...
- Patent number 9,460,455
- Issue date Oct 4, 2016
- 24/7 Customer, Inc.
- Nitin Kumar Hardeniya
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus for analyzing leakage from chat to voice
- Patent number 9,350,863
- Issue date May 24, 2016
- 24/7 Customer, Inc.
- R. Mathangi Sri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for analyzing leakage from chat to voice
- Patent number 9,055,148
- Issue date Jun 9, 2015
- 24/7 Customer, Inc.
- R. Mathangi Sri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
METHOD AND SYSTEM FOR FACILITATING A PROVISIONING OF ADVERTISEMENTS...
- Publication number 20210350419
- Publication date Nov 11, 2021
- [24]7.ai, Inc.
- Pallipuram V. Kannan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD FOR PERSONALIZING CUSTOMER INTERACTION EXPERIENCES BY ROUTIN...
- Publication number 20200013071
- Publication date Jan 9, 2020
- [24]7.ai, Inc.
- R. Mathangi Sri
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR IMPROVING GOAL-DIRECTED TEXTUAL CONVERSATI...
- Publication number 20180359361
- Publication date Dec 13, 2018
- [24]7.ai, Inc.
- Pallipuram V. KANNAN
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
STAGE-WISE ANALYSIS OF TEXT-BASED INTERACTIONS
- Publication number 20180167508
- Publication date Jun 14, 2018
- [24]7.ai, Inc.
- R. Mathangi SRI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR SERVING ONLINE COMMUNITIES OF USERS
- Publication number 20180129512
- Publication date May 10, 2018
- 24/7 CUSTOMER, INC.
- Bhupinder SINGH
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR FACILITATING A PROVISIONING OF ADVERTISEME...
- Publication number 20170364965
- Publication date Dec 21, 2017
- 24/7 CUSTOMER, INC.
- Pallipuram V. KANNAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR BUILDING PREDICTION MODELS FROM CUSTOMER W...
- Publication number 20170270416
- Publication date Sep 21, 2017
- 24/7 CUSTOMER, INC.
- R. Mathangi SRI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
STAGE-WISE ANALYSIS OF TEXT-BASED INTERACTIONS
- Publication number 20170214796
- Publication date Jul 27, 2017
- 24/7 CUSTOMER, INC.
- R. Mathangi SRI
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
CATEGORIZATION OF USER INTERACTIONS INTO PREDEFINED HIERARCHICAL CA...
- Publication number 20170178033
- Publication date Jun 22, 2017
- 24/7 CUSTOMER, INC.
- Ravi VIJAYARAGHAVAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR ENGAGING USERS ON ENTERPRISE INTERACTION C...
- Publication number 20170154495
- Publication date Jun 1, 2017
- 24/7 CUSTOMER, INC.
- R. Mathangi SRI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR EFFECTING CUSTOMER VALUE BASED CUSTOMER INTER...
- Publication number 20160342911
- Publication date Nov 24, 2016
- 24/7 CUSTOMER, INC.
- Pallipuram V. KANNAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR ANALYZING LEAKAGE FROM CHAT TO VOICE
- Publication number 20160241714
- Publication date Aug 18, 2016
- 24/7 CUSTOMER, INC.
- R. Mathangi SRI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR IMPROVING GOAL-DIRECTED TEXTUAL CONVERSATI...
- Publication number 20150256675
- Publication date Sep 10, 2015
- 24/7 CUSTOMER, INC.
- R. Mathangi SRI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR PERSONALIZING CUSTOMER INTERACTION EXPERIE...
- Publication number 20150254675
- Publication date Sep 10, 2015
- 24/7 CUSTOMER, INC.
- Pallipuram V. KANNAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR ANALYZING LEAKAGE FROM CHAT TO VOICE
- Publication number 20150237206
- Publication date Aug 20, 2015
- 24/7 CUSTOMER, INC.
- R. Mathangi SRI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CATEGORIZATION OF USER INTERACTIONS INTO PREDEFINED HIERARCHICAL CA...
- Publication number 20140229408
- Publication date Aug 14, 2014
- Ravi VIJAYARAGHAVAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SEGREGATION OF CHAT SESSIONS BASED ON USER QUERY
- Publication number 20140222528
- Publication date Aug 7, 2014
- Andrew CHANG
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DETERMINING PRODUCT CATEGORIES BY MINING INTERACTION DATA IN CHAT T...
- Publication number 20140195562
- Publication date Jul 10, 2014
- Nitin Kumar HARDENIYA
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TRACKING OF NEAR CONVERSIONS IN USER ENGAGEMENTS
- Publication number 20140195298
- Publication date Jul 10, 2014
- R. Mathangi SRI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
STAGE-WISE ANALYSIS OF TEXT-BASED INTERACTIONS
- Publication number 20140195378
- Publication date Jul 10, 2014
- R. Mathangi SRI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR ANALYZING LEAKAGE FROM CHAT TO VOICE
- Publication number 20140192971
- Publication date Jul 10, 2014
- R. Mathangi SRI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR OPTIMIZING WEB AND MOBILE SELF-SERVE APPS
- Publication number 20130282595
- Publication date Oct 24, 2013
- 24/7 CUSTOMER, INC.
- Ravi VIJAYARAGHAVAN
- G06 - COMPUTING CALCULATING COUNTING

R. Mathangi SRI

Person

Patents Grantslast 30 patents

Method and apparatus for improving goal-directed textual conversati...

Method and apparatus for engaging users on enterprise interaction c...

Method for personalizing customer interaction experiences by routin...

Segregation of chat sessions based on user query

Categorization of user interactions into predefined hierarchical ca...

Stage-wise analysis of text-based interactions

Method and apparatus for improving goal-directed textual conversati...

Stage-wise analysis of text-based interactions

Stage-wise analysis of text-based interactions

Categorization of user interactions into predefined hierarchical ca...

Method and apparatus for analyzing leakage from chat to voice

Tracking of near conversions in user engagements

Determining product categories by mining interaction data in chat t...

Method and apparatus for analyzing leakage from chat to voice

Method and apparatus for analyzing leakage from chat to voice

Patents Applicationslast 30 patents

METHOD AND SYSTEM FOR FACILITATING A PROVISIONING OF ADVERTISEMENTS...

METHOD FOR PERSONALIZING CUSTOMER INTERACTION EXPERIENCES BY ROUTIN...

METHOD AND APPARATUS FOR IMPROVING GOAL-DIRECTED TEXTUAL CONVERSATI...

STAGE-WISE ANALYSIS OF TEXT-BASED INTERACTIONS

METHOD AND APPARATUS FOR SERVING ONLINE COMMUNITIES OF USERS

METHOD AND APPARATUS FOR FACILITATING A PROVISIONING OF ADVERTISEME...

METHOD AND APPARATUS FOR BUILDING PREDICTION MODELS FROM CUSTOMER W...

STAGE-WISE ANALYSIS OF TEXT-BASED INTERACTIONS

CATEGORIZATION OF USER INTERACTIONS INTO PREDEFINED HIERARCHICAL CA...

METHOD AND APPARATUS FOR ENGAGING USERS ON ENTERPRISE INTERACTION C...

METHOD AND SYSTEM FOR EFFECTING CUSTOMER VALUE BASED CUSTOMER INTER...

METHOD AND APPARATUS FOR ANALYZING LEAKAGE FROM CHAT TO VOICE

METHOD AND APPARATUS FOR IMPROVING GOAL-DIRECTED TEXTUAL CONVERSATI...

METHOD AND APPARATUS FOR PERSONALIZING CUSTOMER INTERACTION EXPERIE...

METHOD AND APPARATUS FOR ANALYZING LEAKAGE FROM CHAT TO VOICE

CATEGORIZATION OF USER INTERACTIONS INTO PREDEFINED HIERARCHICAL CA...

SEGREGATION OF CHAT SESSIONS BASED ON USER QUERY

DETERMINING PRODUCT CATEGORIES BY MINING INTERACTION DATA IN CHAT T...

TRACKING OF NEAR CONVERSIONS IN USER ENGAGEMENTS

STAGE-WISE ANALYSIS OF TEXT-BASED INTERACTIONS

METHOD AND APPARATUS FOR ANALYZING LEAKAGE FROM CHAT TO VOICE

METHOD AND APPARATUS FOR OPTIMIZING WEB AND MOBILE SELF-SERVE APPS