Vivek Salve

Person

Poughkeepsie, NY, US

People

Patents Grantslast 30 patents

Information Patent Grant
Query routing for bot-based query response
- Patent number 11,657,810
- Issue date May 23, 2023
- International Business Machines Corporation
- Steven Ware Jones
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automatically generated conversation output
- Patent number 11,651,250
- Issue date May 16, 2023
- International Business Machines Corporation
- Jennifer A. Mallette
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Customized meeting notes
- Patent number 11,522,730
- Issue date Dec 6, 2022
- International Business Machines Corporation
- Ruchi Asthana
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Matching a customer and customer representative dynamically based o...
- Patent number 11,461,788
- Issue date Oct 4, 2022
- International Business Machines Corporation
- Steven Ware Jones
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Intent-based question suggestion engine to advance a transaction co...
- Patent number 11,392,647
- Issue date Jul 19, 2022
- International Business Machines Corporation
- Ruchi Asthana
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Rating customer representatives based on past chat transcripts
- Patent number 11,227,250
- Issue date Jan 18, 2022
- International Business Machines Corporation
- Steven Ware Jones
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Measuring the effectiveness of individual customer representative r...
- Patent number 11,210,677
- Issue date Dec 28, 2021
- International Business Machines Corporation
- Steven Ware Jones
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Analyzing chat transcript data by classifying utterances into produ...
- Patent number 11,170,173
- Issue date Nov 9, 2021
- International Business Machines Corporation
- Jennifer A. Mallette
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Natural language response improvement in machine assisted agents
- Patent number 11,157,707
- Issue date Oct 26, 2021
- International Business Machines Corporation
- Steven Ware Jones
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Natural language response recommendation clustering for rapid retri...
- Patent number 11,138,212
- Issue date Oct 5, 2021
- International Business Machines Corporation
- Arjun Jauhari
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Technology for chat bot translation
- Patent number 11,095,578
- Issue date Aug 17, 2021
- International Business Machines Corporation
- Steven Ware Jones
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Passing chatbot sessions to the best suited agent
- Patent number 10,904,169
- Issue date Jan 26, 2021
- International Business Machines Corporation
- Ketan Barve
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Energy efficient data provisioning
- Patent number 8,051,099
- Issue date Nov 1, 2011
- International Business Machines Corporation
- Rick A. Hamilton, II
- Y02 - TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMA...
Information Patent Grant
Method and system for data migration
- Patent number 8,032,523
- Issue date Oct 4, 2011
- International Business Machines Corporation
- Rick A. Hamilton, II
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for data disaggregation
- Patent number 7,890,454
- Issue date Feb 15, 2011
- International Business Machines Corporation
- Rick A. Hamilton, II
- Y02 - TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMA...
Information Patent Grant
Method and system for data dispatch
- Patent number 7,865,460
- Issue date Jan 4, 2011
- International Business Machines Corporation
- Rick A. Hamilton, II
- Y02 - TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMA...

Patents Applicationslast 30 patents

Information Patent Application
CUSTOMIZED MEETING NOTES
- Publication number 20220109585
- Publication date Apr 7, 2022
- International Business Machines Corporation
- Ruchi Asthana
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
QUERY ROUTING FOR BOT-BASED QUERY RESPONSE
- Publication number 20220028378
- Publication date Jan 27, 2022
- International Business Machines Corporation
- Steven Ware Jones
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNOLOGY FOR CHAT BOT TRANSLATION
- Publication number 20210184995
- Publication date Jun 17, 2021
- International Business Machines Corporation
- Steven Ware Jones
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTOMATICALLY GENERATED CONVERSATION OUTPUT
- Publication number 20210150385
- Publication date May 20, 2021
- International Business Machines Corporation
- Jennifer A. Mallette
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
INTENT-BASED QUESTION SUGGESTION ENGINE TO ADVANCE A TRANSACTION CO...
- Publication number 20210097110
- Publication date Apr 1, 2021
- International Business Machines Corporation
- Ruchi Asthana
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
NATURAL LANGUAGE RESPONSE IMPROVEMENT IN MACHINE ASSISTED AGENTS
- Publication number 20210026924
- Publication date Jan 28, 2021
- International Business Machines Corporation
- Steven Ware Jones
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
NATURAL LANGUAGE RESPONSE RECOMMENDATION CLUSTERING FOR RAPID RETRI...
- Publication number 20210026858
- Publication date Jan 28, 2021
- International Business Machines Corporation
- Arjun Jauhari
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
RATING CUSTOMER REPRESENTATIVES BASED ON PAST CHAT TRANSCRIPTS
- Publication number 20200412868
- Publication date Dec 31, 2020
- International Business Machines Corporation
- Steven Ware Jones
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
MEASURING THE EFFECTIVENESS OF INDIVIDUAL CUSTOMER REPRESENTATIVE R...
- Publication number 20200410505
- Publication date Dec 31, 2020
- International Business Machines Corporation
- Steven Ware Jones
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MATCHING A CUSTOMER AND CUSTOMER REPRESENTATIVE DYNAMICALLY BASED O...
- Publication number 20200410506
- Publication date Dec 31, 2020
- International Business Machines Corporation
- Steven Ware Jones
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ANALYZING CHAT TRANSCRIPT DATA BY CLASSIFYING UTTERANCES INTO PRODU...
- Publication number 20200250277
- Publication date Aug 6, 2020
- International Business Machines Corporation
- Jennifer A. Mallette
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PASSING EMOTIONAL CHATBOT SESSIONS TO THE BEST SUITED AGENT
- Publication number 20190312827
- Publication date Oct 10, 2019
- International Business Machines Corporation
- Ketan Barve
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PASSING EMOTIONAL CHATBOT SESSIONS TO THE BEST SUITED AGENT
- Publication number 20190052584
- Publication date Feb 14, 2019
- International Business Machines Corporation
- Ketan Barve
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method and System For Data Dispatch
- Publication number 20090282090
- Publication date Nov 12, 2009
- International Business Machines Corporation (IBM)
- Rick A. Hamilton, II
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method and System For Data Disaggregation
- Publication number 20090281847
- Publication date Nov 12, 2009
- International Business Machines Corporation (IBM)
- Rick A. Hamilton, II
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Energy Efficient Data Provisioning
- Publication number 20090282044
- Publication date Nov 12, 2009
- International Business Machines Corporation (IBM)
- Rick A. Hamilton, II
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method and System For Data Migration
- Publication number 20090282273
- Publication date Nov 12, 2009
- International Business Machines Corporation (IBM)
- Rick A. Hamilton, II
- G06 - COMPUTING CALCULATING COUNTING

Vivek Salve

Person

Patents Grantslast 30 patents

Query routing for bot-based query response

Automatically generated conversation output

Customized meeting notes

Matching a customer and customer representative dynamically based o...

Intent-based question suggestion engine to advance a transaction co...

Rating customer representatives based on past chat transcripts

Measuring the effectiveness of individual customer representative r...

Analyzing chat transcript data by classifying utterances into produ...

Natural language response improvement in machine assisted agents

Natural language response recommendation clustering for rapid retri...

Technology for chat bot translation

Passing chatbot sessions to the best suited agent

Energy efficient data provisioning

Method and system for data migration

Method and system for data disaggregation

Method and system for data dispatch

Patents Applicationslast 30 patents

CUSTOMIZED MEETING NOTES

QUERY ROUTING FOR BOT-BASED QUERY RESPONSE

TECHNOLOGY FOR CHAT BOT TRANSLATION

AUTOMATICALLY GENERATED CONVERSATION OUTPUT

INTENT-BASED QUESTION SUGGESTION ENGINE TO ADVANCE A TRANSACTION CO...

NATURAL LANGUAGE RESPONSE IMPROVEMENT IN MACHINE ASSISTED AGENTS

NATURAL LANGUAGE RESPONSE RECOMMENDATION CLUSTERING FOR RAPID RETRI...

RATING CUSTOMER REPRESENTATIVES BASED ON PAST CHAT TRANSCRIPTS

MEASURING THE EFFECTIVENESS OF INDIVIDUAL CUSTOMER REPRESENTATIVE R...

MATCHING A CUSTOMER AND CUSTOMER REPRESENTATIVE DYNAMICALLY BASED O...

ANALYZING CHAT TRANSCRIPT DATA BY CLASSIFYING UTTERANCES INTO PRODU...

PASSING EMOTIONAL CHATBOT SESSIONS TO THE BEST SUITED AGENT

PASSING EMOTIONAL CHATBOT SESSIONS TO THE BEST SUITED AGENT

Method and System For Data Dispatch

Method and System For Data Disaggregation

Energy Efficient Data Provisioning

Method and System For Data Migration