Customer service

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G06Q30/016

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GPHYSICS G06Computing G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR G06Q30/00Commerce

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G06Q30/016Customer service

Industries

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Patents Grantslast 30 patents

Information Patent Grant
Overriding control of motorized transport unit systems, devices and...
- Patent number 12,366,043
- Issue date Jul 22, 2025
- Walmart Apollo, LLC
- Donald R. High
- B60 - VEHICLES IN GENERAL
Information Patent Grant
Automatic action item detection
- Patent number 12,361,347
- Issue date Jul 15, 2025
- Amazon Technologies, Inc.
- Mehdi Mirzaaghaei
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for text-based delivery of sales promotions
- Patent number 12,354,126
- Issue date Jul 8, 2025
- TAPTEXT LLC
- Steve Doumar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Augmented reality quick-start and user guide
- Patent number 12,353,787
- Issue date Jul 8, 2025
- Hand Held Products, Inc.
- Erik Todeschini
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Non-transitory computer-readable recording medium, information proc...
- Patent number 12,354,408
- Issue date Jul 8, 2025
- Fujitsu Limited
- Genta Suzuki
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method to enable augmented intelligence guided help
- Patent number 12,346,977
- Issue date Jul 1, 2025
- United Services Automobile Association (USAA)
- Ruthie D. Lyle
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for workflow attestation
- Patent number 12,348,523
- Issue date Jul 1, 2025
- Shopify Inc.
- Edmond Cotterell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Analysis of and notation of communications
- Patent number 12,347,435
- Issue date Jul 1, 2025
- Wells Fargo Bank, N.A.
- Ray Joanna Luz Reyes Ramilo
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for providing resiliency in interaction servicing...
- Patent number 12,341,735
- Issue date Jun 24, 2025
- JPMorgan Chase Bank, N.A.
- Rajeshwari Edamadaka
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Event-based contact center deployment and termination
- Patent number 12,340,378
- Issue date Jun 24, 2025
- Zoom Communications, Inc.
- Jin Li
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Utilizing machine learning with self-support actions
- Patent number 12,341,668
- Issue date Jun 24, 2025
- CAPITAL ONE SERVICES, LLC
- Joshua Edwards
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Adaptive lead generation for marketing
- Patent number 12,333,565
- Issue date Jun 17, 2025
- Zeta Global Corp.
- Pavan Korada
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods to triage contact center issues using an incide...
- Patent number 12,333,553
- Issue date Jun 17, 2025
- NICE LTD.
- Salil Dhawan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Centrally dispatched power supply using autonomous electric vehicle...
- Patent number 12,332,657
- Issue date Jun 17, 2025
- GM CRUISE HOLDINGS LLC
- Tracy Cheung
- B60 - VEHICLES IN GENERAL
Information Patent Grant
System and method for suggesting and generating a customer service...
- Patent number 12,333,554
- Issue date Jun 17, 2025
- Verint Americas Inc.
- Grant Anderson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Fresh food return processing system and related methods
- Patent number 12,327,257
- Issue date Jun 10, 2025
- INMAR CLEARING, INC.
- Jacob Bowman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Technical support service location recommendation using machine lea...
- Patent number 12,327,256
- Issue date Jun 10, 2025
- Dell Products L.P.
- Bijan Kumar Mohanty
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Machine-learning predictive models for classifying responses to and...
- Patent number 12,321,948
- Issue date Jun 3, 2025
- Wells Fargo Bank, N.A.
- Stacy R. Henryson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Light-based data entry for personal inventory and product support s...
- Patent number 12,321,949
- Issue date Jun 3, 2025
- PROTOCOMM SYSTEMS, LLC
- Harry Bims
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for detecting fraudulent requests on client acc...
- Patent number 12,323,455
- Issue date Jun 3, 2025
- United Services Automobile Association (USAA)
- Arthur Quentin Smith
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for intelligent forms automation
- Patent number 12,321,893
- Issue date Jun 3, 2025
- OPEN TEXT CORPORATION
- Mark Nicholas Jackson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for predicting next steps for customer support cases
- Patent number 12,321,947
- Issue date Jun 3, 2025
- Dell Products L.P.
- Parminder Singh Sethi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for cross platform communication process flow event posting
- Patent number 12,323,380
- Issue date Jun 3, 2025
- salesforce, Inc.
- Aaron Popelka
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Network service center with improved virtual immersion during servi...
- Patent number 12,314,961
- Issue date May 27, 2025
- T-Mobile USA, Inc.
- Jie Hui
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Routing data communications between client-specific servers and dat...
- Patent number 12,314,672
- Issue date May 27, 2025
- 8x8, Inc.
- Ali Arsanjani
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Intelligent, adaptive electronic procurement systems
- Patent number 12,306,895
- Issue date May 20, 2025
- COUPA SOFTWARE INCORPORATED
- Sundaresan R. Kadayam
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for touchless in-person bank customer service
- Patent number 12,307,511
- Issue date May 20, 2025
- United Services Automobile Association (USAA)
- Bryan J. Osterkamp
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for automatic planogram generation
- Patent number 12,307,868
- Issue date May 20, 2025
- Nexite Ltd.
- Anat Shakedd
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for cross domain service component interaction
- Patent number 12,299,265
- Issue date May 13, 2025
- salesforce, Inc.
- Scott D. Beechuk
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Electronic vaporizer system
- Patent number 12,295,411
- Issue date May 13, 2025
- AYR LTD.
- Ian Murison
- A24 - TOBACCO CIGARS CIGARETTES SMOKERS' REQUISITES

Patents Applicationslast 30 patents

Information Patent Application
METHODS AND SYSTEMS FOR CONCIERGE NETWORK
- Publication number 20250238804
- Publication date Jul 24, 2025
- Capital One Services, LLC
- Muhammad Ziauddin Yusuf
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR PROVIDING AUTOMATED NATURAL LANGUAGE DIALOG...
- Publication number 20250239253
- Publication date Jul 24, 2025
- Capital One Services, LLC
- Gregory W. Zoller
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
INTELLIGENT, ADAPTIVE ELECTRONIC PROCUREMENT SYSTEMS
- Publication number 20250238476
- Publication date Jul 24, 2025
- Coupa Software Incorporated
- Sundaresan R. Kadayam
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ELECTRONIC VAPORISER SYSTEM
- Publication number 20250234920
- Publication date Jul 24, 2025
- AYR LTD.
- Ian MURISON
- B67 - OPENING, CLOSING OR CLEANING BOTTLES, JARS OR SIMILAR CONTAINERS LIQUID...
Information Patent Application
PREDICTIVE AND PREVENTATIVE MAINTENANCE SYSTEMS FOR CONNECTED WATER...
- Publication number 20250224084
- Publication date Jul 10, 2025
- PENTAIR PLC
- Edward Brown
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DIRECT ACCESS FOR CUSTOMER SERVICE WITH IMPERSONATION CAPABILITY
- Publication number 20250225532
- Publication date Jul 10, 2025
- RUBRIK, INC.
- Rishabh Tiwari
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR RECOMMENDING RULES FOR ROUTING CALLS
- Publication number 20250217745
- Publication date Jul 3, 2025
- António Veloso
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONTEXT-AWARE CONVERSATIONAL ASSISTANT
- Publication number 20250202851
- Publication date Jun 19, 2025
- HRB Innovations, Inc.
- Vinayak Kamat
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR GENERATING PERSONALIZED CONTENT USING A LAN...
- Publication number 20250200586
- Publication date Jun 19, 2025
- VERIZON PATENT AND LICENSING INC.
- Dheeraj SINGH
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DISPUTE CONTESTATION AUTOMATION
- Publication number 20250200587
- Publication date Jun 19, 2025
- PAYPAL, INC.
- Saili Deshpande
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR TRACKING TECHNICAL ENGAGEMENT OF DIGITAL RE...
- Publication number 20250182136
- Publication date Jun 5, 2025
- Wells Fargo Bank, N.A.
- Victoria Lynn
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CHATBOT FOR REVIEWING SOCIAL MEDIA
- Publication number 20250182215
- Publication date Jun 5, 2025
- State Farm Mutual Automobile Insurance Company
- Joseph Robert Brannan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR AUTOMATICALLY MONITORING AUTOMATED SUPPORT...
- Publication number 20250182137
- Publication date Jun 5, 2025
- KAKAO CORP.
- Se Eun PARK
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ONLINE TECHNICAL CAPABILITY SYSTEM AND METHOD
- Publication number 20250175516
- Publication date May 29, 2025
- Online Readiness LLC
- Jay C. Sample
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
INFRASTRUCTURE METHODS AND SYSTEMS FOR EXTENDING CUSTOMER RELATIONS...
- Publication number 20250173464
- Publication date May 29, 2025
- State Farm Mutual Automobile Insurance Company
- Benjamin Schappaugh
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR ON DEMAND SERVICE INTEGRATION
- Publication number 20250165319
- Publication date May 22, 2025
- Fidelity Information Services, LLC
- Scott MEYER
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
HEURISTIC MONEY LAUNDERING DETECTION ENGINE
- Publication number 20250166044
- Publication date May 22, 2025
- State Farm Mutual Automobile Insurance Company
- Elizabeth Flowers
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
NETWORK SERVICE CENTER WITH IMPROVED VIRTUAL IMMERSION DURING SERVI...
- Publication number 20250165985
- Publication date May 22, 2025
- T-Mobile USA, Inc.
- Jie Hui
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
HEURISTIC ACCOUNT FRAUD DETECTION ENGINE
- Publication number 20250156928
- Publication date May 15, 2025
- State Farm Mutual Automobile Insurance Company
- Elizabeth Flowers
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
INTELLIGENT SELF-SERVE DIAGNOSTICS
- Publication number 20250148479
- Publication date May 8, 2025
- Microsoft Technology Licensing, LLC
- Jennifer LEE
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Managing Multifaceted, Implicit Goals Through Dialogue
- Publication number 20250139532
- Publication date May 1, 2025
- Capital One Services, LLC
- Scott Karp
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
FRICTION METRIC FOR RESOLUTION OF CUSTOMER ISSUES
- Publication number 20250131448
- Publication date Apr 24, 2025
- Wells Fargo Bank, N.A.
- Brittany Iwuagwu
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and Methods of Customer Appeasement Control System
- Publication number 20250131449
- Publication date Apr 24, 2025
- Blue Yonder Group, Inc.
- Priyanka Koushik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD FOR RECOMMENDING AND IMPLEMENTING COMMUNICATION OPTIMIZATIONS
- Publication number 20250131450
- Publication date Apr 24, 2025
- Litlingo Technologies Inc.
- Kevin Brinig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
GRAPHICAL USER INTERFACE INCLUDING ISSUE QUEUE MANAGEMENT FOR AN IS...
- Publication number 20250111380
- Publication date Apr 3, 2025
- ATLASSIAN PTY LTD
- David Wilson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and method to detect device tampering during transit using a...
- Publication number 20250111762
- Publication date Apr 3, 2025
- Bank of America Corporation
- Shailendra Singh
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMPUTER DESKTOP THAT DYNAMICALLY ADAPTS TO A LIVE MULTI-CHANNEL AU...
- Publication number 20250103193
- Publication date Mar 27, 2025
- T-Mobile USA, Inc.
- Jonathan Soini
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR A METADATA DRIVEN MICROSERVICE FOR COMPLAINTS
- Publication number 20250086649
- Publication date Mar 13, 2025
- Wells Fargo Bank, N.A.
- Praveen Gondra
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
LEVERAGING DATA FOR PLATFORM SUPPORT USING LARGE LANGUAGE MACHINE-L...
- Publication number 20250086651
- Publication date Mar 13, 2025
- Maplebear Inc.
- Prithvishankar Srinivasan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CUSTOMIZED DELIVERY OF TRANSACTIONAL DOCUMENTS
- Publication number 20250086650
- Publication date Mar 13, 2025
- International Business Machines Corporation
- TYLER HANSEN
- G06 - COMPUTING CALCULATING COUNTING

Customer service

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

Overriding control of motorized transport unit systems, devices and...

Automatic action item detection

System and method for text-based delivery of sales promotions

Augmented reality quick-start and user guide

Non-transitory computer-readable recording medium, information proc...

System and method to enable augmented intelligence guided help

Method and system for workflow attestation

Analysis of and notation of communications

Method and system for providing resiliency in interaction servicing...

Event-based contact center deployment and termination

Utilizing machine learning with self-support actions

Adaptive lead generation for marketing

Systems and methods to triage contact center issues using an incide...

Centrally dispatched power supply using autonomous electric vehicle...

System and method for suggesting and generating a customer service...

Fresh food return processing system and related methods

Technical support service location recommendation using machine lea...

Machine-learning predictive models for classifying responses to and...

Light-based data entry for personal inventory and product support s...

Systems and methods for detecting fraudulent requests on client acc...

Systems and methods for intelligent forms automation

Method and system for predicting next steps for customer support cases

Techniques for cross platform communication process flow event posting

Network service center with improved virtual immersion during servi...

Routing data communications between client-specific servers and dat...

Intelligent, adaptive electronic procurement systems

Systems and methods for touchless in-person bank customer service

Systems and methods for automatic planogram generation

Systems and methods for cross domain service component interaction

Electronic vaporizer system

Patents Applicationslast 30 patents

METHODS AND SYSTEMS FOR CONCIERGE NETWORK

SYSTEMS AND METHODS FOR PROVIDING AUTOMATED NATURAL LANGUAGE DIALOG...

INTELLIGENT, ADAPTIVE ELECTRONIC PROCUREMENT SYSTEMS

ELECTRONIC VAPORISER SYSTEM

PREDICTIVE AND PREVENTATIVE MAINTENANCE SYSTEMS FOR CONNECTED WATER...

DIRECT ACCESS FOR CUSTOMER SERVICE WITH IMPERSONATION CAPABILITY

SYSTEMS AND METHODS FOR RECOMMENDING RULES FOR ROUTING CALLS

CONTEXT-AWARE CONVERSATIONAL ASSISTANT

SYSTEMS AND METHODS FOR GENERATING PERSONALIZED CONTENT USING A LAN...

DISPUTE CONTESTATION AUTOMATION

SYSTEMS AND METHODS FOR TRACKING TECHNICAL ENGAGEMENT OF DIGITAL RE...

CHATBOT FOR REVIEWING SOCIAL MEDIA

METHOD AND APPARATUS FOR AUTOMATICALLY MONITORING AUTOMATED SUPPORT...

ONLINE TECHNICAL CAPABILITY SYSTEM AND METHOD

INFRASTRUCTURE METHODS AND SYSTEMS FOR EXTENDING CUSTOMER RELATIONS...

SYSTEMS AND METHODS FOR ON DEMAND SERVICE INTEGRATION

HEURISTIC MONEY LAUNDERING DETECTION ENGINE

NETWORK SERVICE CENTER WITH IMPROVED VIRTUAL IMMERSION DURING SERVI...

HEURISTIC ACCOUNT FRAUD DETECTION ENGINE

INTELLIGENT SELF-SERVE DIAGNOSTICS

Managing Multifaceted, Implicit Goals Through Dialogue

FRICTION METRIC FOR RESOLUTION OF CUSTOMER ISSUES

Systems and Methods of Customer Appeasement Control System

METHOD FOR RECOMMENDING AND IMPLEMENTING COMMUNICATION OPTIMIZATIONS

GRAPHICAL USER INTERFACE INCLUDING ISSUE QUEUE MANAGEMENT FOR AN IS...

System and method to detect device tampering during transit using a...

COMPUTER DESKTOP THAT DYNAMICALLY ADAPTS TO A LIVE MULTI-CHANNEL AU...

SYSTEMS AND METHODS FOR A METADATA DRIVEN MICROSERVICE FOR COMPLAINTS

LEVERAGING DATA FOR PLATFORM SUPPORT USING LARGE LANGUAGE MACHINE-L...

CUSTOMIZED DELIVERY OF TRANSACTIONAL DOCUMENTS