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G06Q30/016

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GPHYSICS G06Computing G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR G06Q30/00Commerce

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G06Q30/016Customer service

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Patents Grantslast 30 patents

Information Patent Grant
System, method, and computer program for adjusting operations of a...
- Patent number 12,265,971
- Issue date Apr 1, 2025
- ASAPP, INC.
- Shang-wei Wang
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for messaging-triggered sales lead redirection
- Patent number 12,265,981
- Issue date Apr 1, 2025
- TAPTEXT LLC
- Steve Doumar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Assigning support tickets to support agents
- Patent number 12,267,219
- Issue date Apr 1, 2025
- SupportLogic, Inc.
- Poonam Rath
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods and systems for concierge network
- Patent number 12,265,972
- Issue date Apr 1, 2025
- CAPITAL ONE SERVICES, LLC
- Muhammad Ziauddin Yusuf
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Interactive user interface for profile management
- Patent number 12,267,459
- Issue date Apr 1, 2025
- Ebay Inc.
- Nikhil Firke
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Managing hotel guest departures within an automated guest satisfact...
- Patent number 12,265,929
- Issue date Apr 1, 2025
- The Hotel Communication Network, Inc.
- Kevin Bidner
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Auditing user feedback data
- Patent number 12,260,415
- Issue date Mar 25, 2025
- PayPal, Inc.
- Juan Jose Cardona De Leon
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Predictive and preventative maintenance systems for connected water...
- Patent number 12,259,095
- Issue date Mar 25, 2025
- PENTAIR PLC
- Edward Brown
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Context-aware conversational assistant
- Patent number 12,261,809
- Issue date Mar 25, 2025
- HRB Innovations, Inc.
- Vinayak Kamat
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Text-based routing, transfer, and communication system
- Patent number 12,254,484
- Issue date Mar 18, 2025
- TAPTEXT LLC
- Steve Doumar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods and arrangements to adjust communications
- Patent number 12,254,386
- Issue date Mar 18, 2025
- CAPITAL ONE SERVICES, LLC
- Fardin Abdi Taghi Abad
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Efficient condition-based linking of communication sessions
- Patent number 12,254,476
- Issue date Mar 18, 2025
- Wells Fargo Bank, N.A.
- Wayne Barakat
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
User-linked features for image capture device
- Patent number 12,256,138
- Issue date Mar 18, 2025
- GoPro, Inc.
- Clark Weber
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Chatbot for reviewing social media
- Patent number 12,248,993
- Issue date Mar 11, 2025
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Joseph Robert Brannan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Iterative vectoring for constructing data driven machine learning m...
- Patent number 12,248,855
- Issue date Mar 11, 2025
- Microsoft Technology Licensing, LLC
- Oren Elisha
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for social network assistance
- Patent number 12,250,191
- Issue date Mar 11, 2025
- American Airlines, Inc.
- Murali M. Ande
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Micro-moment/nuanced personalization cross channel eco-system
- Patent number 12,243,064
- Issue date Mar 4, 2025
- Bank of America Corporation
- Karen Lea MacQueen
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Determining resource per digital rules for first dataset in context...
- Patent number 12,243,099
- Issue date Mar 4, 2025
- Avalara, Inc.
- Gregory T. Kavounas
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for providing automated natural language dialog...
- Patent number 12,236,936
- Issue date Feb 25, 2025
- CAPITAL ONE SERVICES, LLC
- Gregory W. Zoller
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for on demand service integration
- Patent number 12,236,295
- Issue date Feb 25, 2025
- Fidelity Information Services, LLC
- Scott Meyer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Software service platform and graphical user interface (GUI) for de...
- Patent number 12,236,366
- Issue date Feb 25, 2025
- Avalara, Inc.
- Naveen Kumar Agrawal
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for switching and handover between one or more in...
- Patent number 12,236,377
- Issue date Feb 25, 2025
- Affle International Pte. Ltd.
- Anuj Khanna Sohum
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Heuristic money laundering detection engine
- Patent number 12,236,470
- Issue date Feb 25, 2025
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Elizabeth A. Flowers
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Heuristic account fraud detection engine
- Patent number 12,229,816
- Issue date Feb 18, 2025
- STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
- Elizabeth A. Flowers
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for utilizing feedback data
- Patent number 12,229,784
- Issue date Feb 18, 2025
- Walmart Apollo, LLC
- Priyanka Bhatt
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Intelligent self-serve diagnostics
- Patent number 12,229,783
- Issue date Feb 18, 2025
- Microsoft Technology Licensing, LLC
- Jennifer Lee
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Global marketplace, authentication service, and exchange for asset...
- Patent number 12,229,787
- Issue date Feb 18, 2025
- Martin A. Renkis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Machine learning-based prediction of message responses using a corp...
- Patent number 12,224,969
- Issue date Feb 11, 2025
- Dell Products L.P.
- João Francisco Homrich Da Jornada
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method for recommending and implementing communication optimizations
- Patent number 12,223,510
- Issue date Feb 11, 2025
- LitLingo Technologies, Inc.
- Kevin Brinig
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Emotion analysis using deep learning model
- Patent number 12,223,511
- Issue date Feb 11, 2025
- Wells Fargo Bank, N.A.
- Abhishek Kumar
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
GRAPHICAL USER INTERFACE INCLUDING ISSUE QUEUE MANAGEMENT FOR AN IS...
- Publication number 20250111380
- Publication date Apr 3, 2025
- ATLASSIAN PTY LTD
- David Wilson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and method to detect device tampering during transit using a...
- Publication number 20250111762
- Publication date Apr 3, 2025
- Bank of America Corporation
- Shailendra Singh
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMPUTER DESKTOP THAT DYNAMICALLY ADAPTS TO A LIVE MULTI-CHANNEL AU...
- Publication number 20250103193
- Publication date Mar 27, 2025
- T-Mobile USA, Inc.
- Jonathan Soini
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR A METADATA DRIVEN MICROSERVICE FOR COMPLAINTS
- Publication number 20250086649
- Publication date Mar 13, 2025
- Wells Fargo Bank, N.A.
- Praveen Gondra
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
LEVERAGING DATA FOR PLATFORM SUPPORT USING LARGE LANGUAGE MACHINE-L...
- Publication number 20250086651
- Publication date Mar 13, 2025
- Maplebear Inc.
- Prithvishankar Srinivasan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CUSTOMIZED DELIVERY OF TRANSACTIONAL DOCUMENTS
- Publication number 20250086650
- Publication date Mar 13, 2025
- International Business Machines Corporation
- TYLER HANSEN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MERCHANDISE RETURN SUPPORT SYSTEM AND MERCHANDISE RETURN SUPPORT ME...
- Publication number 20250069087
- Publication date Feb 27, 2025
- Toshiba Tec Kabushiki Kaisha
- Kentaro OKAMOTO
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
USER-DEFINED EXTERNAL SUPPORT REQUEST ROUTING PLATFORM
- Publication number 20250071031
- Publication date Feb 27, 2025
- ATLASSIAN PTY LTD
- Rahul Gupta
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONFIGURABLE PRODUCT RETURN DETERMINATION USING COMPUTATIONAL MODELING
- Publication number 20250053993
- Publication date Feb 13, 2025
- International Business Machines Corporation
- Nosaiba DAR MOUSA
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
STANDALONE WEBSITE ORDER AFTER-SALES METHOD AND APPARATUS, DEVICE,...
- Publication number 20250053994
- Publication date Feb 13, 2025
- ASPED NETWORK TECHNOLOGY (SHANGHAI) CO., LTD.
- Tao ZHOU
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ITEM COLLECTION, RETURN, EXCHANGE WITHOUT HUMAN INTERACTION
- Publication number 20250053995
- Publication date Feb 13, 2025
- Synq Access + Security Technology Ltd.
- Nolan Richard WHEELER
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHODS FOR USING ENHANCED QR CODES IN A CALL TO ACTION
- Publication number 20250054012
- Publication date Feb 13, 2025
- TapText llc
- Steve Doumar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SHARED VEHICLE SERVICE PROVIDING METHOD PERFORMED BY SERVER COMMUNI...
- Publication number 20250050915
- Publication date Feb 13, 2025
- SOS Lab co., Ltd
- Jun Hwan JANG
- B60 - VEHICLES IN GENERAL
Information Patent Application
SPEECH RECOGNITION FOR PROVIDING ASSISTANCE DURING CUSTOMER INTERAC...
- Publication number 20250045319
- Publication date Feb 6, 2025
- State Farm Mutual Automobile Insurance Company
- Sylvia Hernandez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
OPTICAL IDENTIFICATION OF TELECOMMUNICATIONS EQUIPMENT
- Publication number 20250037138
- Publication date Jan 30, 2025
- Level 3 Communications, LLC
- Jeffrey K. Storey
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMPUTER-BASED SYSTEM FOR PRODUCT INITIATION
- Publication number 20250029158
- Publication date Jan 23, 2025
- Wells Fargo Bank, N.A.
- Brenda Sue Christmas
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ARTIFICIAL INTELLIGENCE SMART ANSWERING ARCHITECTURE
- Publication number 20250029114
- Publication date Jan 23, 2025
- SoundHound AI IP, LLC
- Timothy P. Stonehocker
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MACHINE LEARNING SYSTEMS AND METHODS TO CORROBORATE AND FORECAST US...
- Publication number 20250028619
- Publication date Jan 23, 2025
- CITICORP CREDIT SERVICES, INC. (USA)
- Rajendra Kishore THOTA
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
APPARATUSES, SYSTEMS, METHODS, AND COMPUTER PROGRAM PRODUCTS FOR LE...
- Publication number 20250029112
- Publication date Jan 23, 2025
- Wells Fargo Bank, N.A.
- Naga Jyothi Avusingi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
FEEDBACK FOR DATA TRANSACTIONS
- Publication number 20250029113
- Publication date Jan 23, 2025
- Motorola Mobility LLC
- Krishnan Raghavan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR PROVIDING AN AI SALESPERSON
- Publication number 20250029115
- Publication date Jan 23, 2025
- Ethan John Petroka
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR CONTEXTUAL COMMUNICATION
- Publication number 20250030769
- Publication date Jan 23, 2025
- Twilio Inc.
- Jeffrey Lawson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
APPARATUS AND METHOD FOR PROVIDING SERVICE
- Publication number 20250029116
- Publication date Jan 23, 2025
- LG ELECTRONICS INC.
- Yong-Hoan KWON
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CUSTOMER CARE TOPIC COVERAGE DETERMINATION AND COACHING
- Publication number 20250021988
- Publication date Jan 16, 2025
- T-Mobile USA, Inc.
- Joel Werdell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DATA HARMONIZATION ACROSS MULTIPLE SOURCES
- Publication number 20250021541
- Publication date Jan 16, 2025
- AT&T INTELLECTUAL PROPERTY I, L.P.
- Prince Paulraj
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MULTI-CLIENT SERVICE SYSTEM PLATFORM
- Publication number 20250021987
- Publication date Jan 16, 2025
- HubSpot, Inc.
- Jared Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DOMAIN ADAPTION FOR SERVICE REQUESTS USING A GENERATIVE ADVERSARIAL...
- Publication number 20250005590
- Publication date Jan 2, 2025
- ORACLE INTERNATIONAL CORPORATION
- Praphul Singh
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR AUTOMATED DISCREPANCY DETERMINATION, EXPLAN...
- Publication number 20250005591
- Publication date Jan 2, 2025
- Capital One Services, LLC
- Alexandra Coman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONFIGURING SERVICE CONSOLES BASED ON SERVICE FEATURE TEMPLATES USI...
- Publication number 20250005033
- Publication date Jan 2, 2025
- SalesForce.com, Inc.
- Gautam Vasudev
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
FAMILIARITY INDEX FOR USER AUTHENTICATION
- Publication number 20250005577
- Publication date Jan 2, 2025
- Wells Fargo Bank, N.A.
- Vamshi Krishnam Raju Bollepally
- G06 - COMPUTING CALCULATING COUNTING

Customer service

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

System, method, and computer program for adjusting operations of a...

System and method for messaging-triggered sales lead redirection

Assigning support tickets to support agents

Methods and systems for concierge network

Interactive user interface for profile management

Managing hotel guest departures within an automated guest satisfact...

Auditing user feedback data

Predictive and preventative maintenance systems for connected water...

Context-aware conversational assistant

Text-based routing, transfer, and communication system

Methods and arrangements to adjust communications

Efficient condition-based linking of communication sessions

User-linked features for image capture device

Chatbot for reviewing social media

Iterative vectoring for constructing data driven machine learning m...

Systems and methods for social network assistance

Micro-moment/nuanced personalization cross channel eco-system

Determining resource per digital rules for first dataset in context...

Systems and methods for providing automated natural language dialog...

Systems and methods for on demand service integration

Software service platform and graphical user interface (GUI) for de...

Method and system for switching and handover between one or more in...

Heuristic money laundering detection engine

Heuristic account fraud detection engine

Systems and methods for utilizing feedback data

Intelligent self-serve diagnostics

Global marketplace, authentication service, and exchange for asset...

Machine learning-based prediction of message responses using a corp...

Method for recommending and implementing communication optimizations

Emotion analysis using deep learning model

Patents Applicationslast 30 patents

GRAPHICAL USER INTERFACE INCLUDING ISSUE QUEUE MANAGEMENT FOR AN IS...

System and method to detect device tampering during transit using a...

COMPUTER DESKTOP THAT DYNAMICALLY ADAPTS TO A LIVE MULTI-CHANNEL AU...

SYSTEMS AND METHODS FOR A METADATA DRIVEN MICROSERVICE FOR COMPLAINTS

LEVERAGING DATA FOR PLATFORM SUPPORT USING LARGE LANGUAGE MACHINE-L...

CUSTOMIZED DELIVERY OF TRANSACTIONAL DOCUMENTS

MERCHANDISE RETURN SUPPORT SYSTEM AND MERCHANDISE RETURN SUPPORT ME...

USER-DEFINED EXTERNAL SUPPORT REQUEST ROUTING PLATFORM

CONFIGURABLE PRODUCT RETURN DETERMINATION USING COMPUTATIONAL MODELING

STANDALONE WEBSITE ORDER AFTER-SALES METHOD AND APPARATUS, DEVICE,...

ITEM COLLECTION, RETURN, EXCHANGE WITHOUT HUMAN INTERACTION

SYSTEM AND METHODS FOR USING ENHANCED QR CODES IN A CALL TO ACTION

SHARED VEHICLE SERVICE PROVIDING METHOD PERFORMED BY SERVER COMMUNI...

SPEECH RECOGNITION FOR PROVIDING ASSISTANCE DURING CUSTOMER INTERAC...

OPTICAL IDENTIFICATION OF TELECOMMUNICATIONS EQUIPMENT

COMPUTER-BASED SYSTEM FOR PRODUCT INITIATION

ARTIFICIAL INTELLIGENCE SMART ANSWERING ARCHITECTURE

MACHINE LEARNING SYSTEMS AND METHODS TO CORROBORATE AND FORECAST US...

APPARATUSES, SYSTEMS, METHODS, AND COMPUTER PROGRAM PRODUCTS FOR LE...

FEEDBACK FOR DATA TRANSACTIONS

SYSTEM AND METHOD FOR PROVIDING AN AI SALESPERSON

SYSTEM AND METHOD FOR CONTEXTUAL COMMUNICATION

APPARATUS AND METHOD FOR PROVIDING SERVICE

CUSTOMER CARE TOPIC COVERAGE DETERMINATION AND COACHING

DATA HARMONIZATION ACROSS MULTIPLE SOURCES

MULTI-CLIENT SERVICE SYSTEM PLATFORM

DOMAIN ADAPTION FOR SERVICE REQUESTS USING A GENERATIVE ADVERSARIAL...

SYSTEMS AND METHODS FOR AUTOMATED DISCREPANCY DETERMINATION, EXPLAN...

CONFIGURING SERVICE CONSOLES BASED ON SERVICE FEATURE TEMPLATES USI...

FAMILIARITY INDEX FOR USER AUTHENTICATION