Customer service

Industry

CPC
G06Q30/016

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Parent Industries

GPHYSICS G06Computing G06QDATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR G06Q30/00Commerce

Current Industry

G06Q30/016Customer service

Industries

Patents Grantslast 30 patents

Information Patent Grant
Machine learning-driven servicing interface
- Patent number 12,147,991
- Issue date Nov 19, 2024
- CAPITAL ONE SERVICES, LLC
- Koon Heng Ivan Teo
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automatic after call survey and campaign-based customer feedback co...
- Patent number 12,148,002
- Issue date Nov 19, 2024
- OnePIN, Inc.
- Feyzi Celik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for multi - channel dynamic advertisement system
- Patent number 12,147,996
- Issue date Nov 19, 2024
- TAPTEXT LLC
- Steve Doumar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for contextual communication
- Patent number 12,149,592
- Issue date Nov 19, 2024
- TWILIO INC.
- Jeffrey Lawson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Interactive help desk system
- Patent number 12,141,810
- Issue date Nov 12, 2024
- Vendera Mobile
- Casey McNeil
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Apparatus and method for providing service
- Patent number 12,141,811
- Issue date Nov 12, 2024
- LG Electronics Inc.
- Yong-Hoan Kwon
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
User feedback system on product usage
- Patent number 12,141,812
- Issue date Nov 12, 2024
- International Business Machines Corporation
- James R. Kozloski
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Data package selection for data reporting of one or more data sources
- Patent number 12,143,849
- Issue date Nov 12, 2024
- Skylo Technologies, Inc.
- Jennifer Cooper
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for cross-channel communication management
- Patent number 12,141,813
- Issue date Nov 12, 2024
- United Services Automobile Association (USAA)
- Yuibi Fujimoto
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Simplified interactive user interface
- Patent number 12,141,877
- Issue date Nov 12, 2024
- United Services Automobile Association (USAA)
- David James
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Paint refinish determination
- Patent number 12,136,068
- Issue date Nov 5, 2024
- Tractable Ltd
- Razvan Ranca
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Customer care topic coverage determination and coaching
- Patent number 12,131,334
- Issue date Oct 29, 2024
- T-Mobile USA, Inc.
- Joel Werdell
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Artificial intelligence assistance for customer service representat...
- Patent number 12,132,863
- Issue date Oct 29, 2024
- United Services Automobile Association (USAA)
- Sean C. Mitchem
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Optical identification of telecommunications equipment
- Patent number 12,125,046
- Issue date Oct 22, 2024
- Level 3 Communications, LLC
- Jeffrey K. Storey
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Apparatus and method of monitoring product placement within a shopp...
- Patent number 12,123,155
- Issue date Oct 22, 2024
- Walmart Apollo, LLC
- Donald R. High
- B60 - VEHICLES IN GENERAL
Information Patent Grant
Personalized customer service for ridehail vehicle passengers
- Patent number 12,125,044
- Issue date Oct 22, 2024
- GM CRUISE HOLDINGS LLC
- Theresa Foy
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Multi-client service system platform
- Patent number 12,125,045
- Issue date Oct 22, 2024
- HUBSPOT, INC.
- Jared Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Dynamically modifying a platform based on user feedback
- Patent number 12,118,495
- Issue date Oct 15, 2024
- International Business Machines Corporation
- Charles Muchiri Wachira
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Self-provisioning humanoid for automated customer support
- Patent number 12,118,568
- Issue date Oct 15, 2024
- Cisco Technology, Inc.
- David C. White
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Prospective client intake and assignment system
- Patent number 12,118,570
- Issue date Oct 15, 2024
- MORGAN & MORGAN PA
- Yehuda Apfelbaum
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Dynamically creating a contact address to customer support based on...
- Patent number 12,117,890
- Issue date Oct 15, 2024
- Dell Products L.P.
- Karthik Ranganathan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Data-driven taxonomy for annotation resolution
- Patent number 12,118,569
- Issue date Oct 15, 2024
- LivePerson, Inc.
- Matthew Dunn
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Secure messaging system with constrained user actions for ensured c...
- Patent number 12,112,855
- Issue date Oct 8, 2024
- Inunity LLC
- Marshall Jaquish
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Assistance for customer service agents
- Patent number 12,112,338
- Issue date Oct 8, 2024
- T-Mobile USA, Inc.
- James Ellison
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Insurance optimal quote recognition
- Patent number 12,106,375
- Issue date Oct 1, 2024
- AMTRUST FINANCIAL SERVICES, INC.
- Michael Lebor
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Data harmonization across multiple sources
- Patent number 12,105,694
- Issue date Oct 1, 2024
- AT&T Intellectual Property I, L.P.
- Prince Paulraj
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Chat-enabled messaging
- Patent number 12,107,803
- Issue date Oct 1, 2024
- Microsoft Technology Licensing, LLC
- Julio Estrada
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for automated feedback monitoring in real-time
- Patent number 12,105,760
- Issue date Oct 1, 2024
- JPMorgan Chase Bank, N.A.
- Manjunath Venugopala Reddy
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Transaction processing computer system with multi-channel communica...
- Patent number 12,106,140
- Issue date Oct 1, 2024
- Able AI, Inc.
- Diego Represas
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automated software selection
- Patent number 12,106,310
- Issue date Oct 1, 2024
- T-Mobile USA, Inc.
- John Oleinik
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
Automatic After Call Application Download Platform
- Publication number 20240386461
- Publication date Nov 21, 2024
- OnePIN, Inc.
- Feyzi CELIK
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
GENERATING AND USING DIGITAL PRODUCT TOKENS TO REPRESENT DIGITAL AN...
- Publication number 20240386149
- Publication date Nov 21, 2024
- Zazzle Inc.
- Robert I. BEAVER
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
INTERACTIVE CAMPAIGN-BASED CUSTOMER FEEDBACK COLLECTION PLATFORM
- Publication number 20240362674
- Publication date Oct 31, 2024
- OnePIN, Inc.
- Feyzi CELIK
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MULTI-TASK DEEP LEARNING OF CUSTOMER DEMAND
- Publication number 20240346519
- Publication date Oct 17, 2024
- ADP, Inc.
- Min Xiao
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS, METHODS, AND APPARATUS TO AUTOMATE CONSUMER ADVOCACY WITH...
- Publication number 20240346432
- Publication date Oct 17, 2024
- Returned.com, Inc.
- Patrick A. Justis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
BUSINESS MESSAGING INTERFACE
- Publication number 20240346453
- Publication date Oct 17, 2024
- Apple Inc.
- Marcel Van Os
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ARTIFICIAL INTELLIGENCE PAYMENT TIMING MODELS
- Publication number 20240338712
- Publication date Oct 10, 2024
- Wells Fargo Bank, N.A.
- Shawn Anthony Hetrick
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR FACILITATING COORDINATION OF DRIVE-UP RETURNS
- Publication number 20240338711
- Publication date Oct 10, 2024
- Target Brands, Inc.
- Brett Friesen
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR INTENT DISCOVERY AND PROCESS EXECUTION
- Publication number 20240330719
- Publication date Oct 3, 2024
- LivePerson, Inc.
- Matthew Dunn
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DENTAL SYSTEM AND METHOD
- Publication number 20240325110
- Publication date Oct 3, 2024
- Biolase, Inc.
- DMITRI BOUTOUSSOV
- A61 - MEDICAL OR VETERINARY SCIENCE HYGIENE
Information Patent Application
ADAPTIVE REAL TIME MODELING AND SCORING
- Publication number 20240320704
- Publication date Sep 26, 2024
- Zeta Global Corp.
- Pavan Korada
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PRODUCT ORDER MANAGEMENT
- Publication number 20240320730
- Publication date Sep 26, 2024
- DSRPTV, LLC
- ELI CONNOR
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CUSTOMIZED ITEM SELF-RETURNS SYSTEM
- Publication number 20240320685
- Publication date Sep 26, 2024
- Walmart Apollo, LLC
- Brandon Flores
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
THIRD-PARTY SERVICE FOR SUGGESTING RESOURCES FOR A RECEIVED MESSAGE
- Publication number 20240320686
- Publication date Sep 26, 2024
- ASAPP, INC
- Shawn Henry
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR MULTIMODAL SUPPORT
- Publication number 20240311841
- Publication date Sep 19, 2024
- VERIZON PATENT AND LICENSING INC.
- Pradeep Bharthur SHANTHRAJ
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CUSTOMER SERVICE ASSISTANCE DEVICE, CUSTOMER SERVICE ASSISTANCE MET...
- Publication number 20240311842
- Publication date Sep 19, 2024
- NEC Corporation
- Yasuki Mochizuki
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR GENERATING CUSTOMER SATISFACTION SCORE
- Publication number 20240311843
- Publication date Sep 19, 2024
- MasterCard International Incorporated
- Manash Bhattacharjee
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MANAGING APPEASEMENT REQUESTS USING USER SEGMENTATION
- Publication number 20240311840
- Publication date Sep 19, 2024
- Maplebear Inc. (dba Instacart)
- Qing Maio
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CUSTOMER CONTACT CHANNEL OPTIMIZATION
- Publication number 20240303729
- Publication date Sep 12, 2024
- Wells Fargo Bank, N.A.
- Aniket Dhawad
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DENIAL OF SERVICE SYSTEMS AND METHODS
- Publication number 20240288873
- Publication date Aug 29, 2024
- Oshkosh Corporation
- Jeffrey Koga
- B64 - AIRCRAFT AVIATION COSMONAUTICS
Information Patent Application
TROUBLESHOOTING SUPPORT APPARATUS, METHOD, AND NON-TRANSITORY COMPU...
- Publication number 20240281824
- Publication date Aug 22, 2024
- Kabushiki Kaisha Toshiba
- Jumpei ANDO
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CLOUD-BASED TEXT REDIRECT WITH MASKING
- Publication number 20240281839
- Publication date Aug 22, 2024
- TapText llc
- Steve Doumar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR SENTIMENT ANALYSIS AND CATEGORIZATION
- Publication number 20240273292
- Publication date Aug 15, 2024
- State Farm Mutual Automobile Insurance Company
- Shyam Lakshmin
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR CROSS DOMAIN SERVICE COMPONENT INTERACTION
- Publication number 20240264728
- Publication date Aug 8, 2024
- SalesForce.com, Inc.
- Scott D. Beechuk
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMPUTER-BASED SYSTEMS CONFIGURED FOR POST-INTERACTION DATA PROVISI...
- Publication number 20240265401
- Publication date Aug 8, 2024
- Capital One Services, LLC
- Abhay Donthi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR ROADSIDE ASSISTANCE PROVIDER SELECTION USING...
- Publication number 20240257146
- Publication date Aug 1, 2024
- Allstate Insurance Company
- Kristopher Mark Valas
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMPUTER-IMPLEMENTED ADAPTIVE SUBSCRIPTION MODELS FOR CONSUMER PACK...
- Publication number 20240257052
- Publication date Aug 1, 2024
- Andrew Thomas Busey
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
VISUAL REPRESENTATION GENERATION FOR BIAS CORRECTION
- Publication number 20240242231
- Publication date Jul 18, 2024
- Capital One Services, LLC
- Vyjayanthi VADREVU
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
INFORMATION PROCESSING APPARATUS AND INFORMATION PROCESSING METHOD
- Publication number 20240232973
- Publication date Jul 11, 2024
- ZOZO, Inc.
- Tsuyoshi IETA
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DIALOGUE ADVISOR FOR CLAIM LOSS REPORTING TOOL
- Publication number 20240233033
- Publication date Jul 11, 2024
- State Farm Mutual Automobile Insurance Company
- Garren King
- G06 - COMPUTING CALCULATING COUNTING

Customer service

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

Machine learning-driven servicing interface

Automatic after call survey and campaign-based customer feedback co...

System and method for multi - channel dynamic advertisement system

System and method for contextual communication

Interactive help desk system

Apparatus and method for providing service

User feedback system on product usage

Data package selection for data reporting of one or more data sources

Systems and methods for cross-channel communication management

Simplified interactive user interface

Paint refinish determination

Customer care topic coverage determination and coaching

Artificial intelligence assistance for customer service representat...

Optical identification of telecommunications equipment

Apparatus and method of monitoring product placement within a shopp...

Personalized customer service for ridehail vehicle passengers

Multi-client service system platform

Dynamically modifying a platform based on user feedback

Self-provisioning humanoid for automated customer support

Prospective client intake and assignment system

Dynamically creating a contact address to customer support based on...

Data-driven taxonomy for annotation resolution

Secure messaging system with constrained user actions for ensured c...

Assistance for customer service agents

Insurance optimal quote recognition

Data harmonization across multiple sources

Chat-enabled messaging

Method and system for automated feedback monitoring in real-time

Transaction processing computer system with multi-channel communica...

Automated software selection

Patents Applicationslast 30 patents

Automatic After Call Application Download Platform

GENERATING AND USING DIGITAL PRODUCT TOKENS TO REPRESENT DIGITAL AN...

INTERACTIVE CAMPAIGN-BASED CUSTOMER FEEDBACK COLLECTION PLATFORM

MULTI-TASK DEEP LEARNING OF CUSTOMER DEMAND

SYSTEMS, METHODS, AND APPARATUS TO AUTOMATE CONSUMER ADVOCACY WITH...

BUSINESS MESSAGING INTERFACE

ARTIFICIAL INTELLIGENCE PAYMENT TIMING MODELS

SYSTEMS AND METHODS FOR FACILITATING COORDINATION OF DRIVE-UP RETURNS

SYSTEMS AND METHODS FOR INTENT DISCOVERY AND PROCESS EXECUTION

DENTAL SYSTEM AND METHOD

ADAPTIVE REAL TIME MODELING AND SCORING

PRODUCT ORDER MANAGEMENT

CUSTOMIZED ITEM SELF-RETURNS SYSTEM

THIRD-PARTY SERVICE FOR SUGGESTING RESOURCES FOR A RECEIVED MESSAGE

SYSTEMS AND METHODS FOR MULTIMODAL SUPPORT

CUSTOMER SERVICE ASSISTANCE DEVICE, CUSTOMER SERVICE ASSISTANCE MET...

SYSTEMS AND METHODS FOR GENERATING CUSTOMER SATISFACTION SCORE

MANAGING APPEASEMENT REQUESTS USING USER SEGMENTATION

CUSTOMER CONTACT CHANNEL OPTIMIZATION

DENIAL OF SERVICE SYSTEMS AND METHODS

TROUBLESHOOTING SUPPORT APPARATUS, METHOD, AND NON-TRANSITORY COMPU...

CLOUD-BASED TEXT REDIRECT WITH MASKING

SYSTEMS AND METHODS FOR SENTIMENT ANALYSIS AND CATEGORIZATION

SYSTEMS AND METHODS FOR CROSS DOMAIN SERVICE COMPONENT INTERACTION

COMPUTER-BASED SYSTEMS CONFIGURED FOR POST-INTERACTION DATA PROVISI...

SYSTEM AND METHOD FOR ROADSIDE ASSISTANCE PROVIDER SELECTION USING...

COMPUTER-IMPLEMENTED ADAPTIVE SUBSCRIPTION MODELS FOR CONSUMER PACK...

VISUAL REPRESENTATION GENERATION FOR BIAS CORRECTION

INFORMATION PROCESSING APPARATUS AND INFORMATION PROCESSING METHOD

DIALOGUE ADVISOR FOR CLAIM LOSS REPORTING TOOL