Interactive dialogue design tools, features or methods

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H04M2203/355

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HELECTRICITY H04Electric communication H04MTELEPHONIC COMMUNICATION H04M2203/00Aspects of automatic or semi-automatic exchanges

Current Industry

H04M2203/355Interactive dialogue design tools, features or methods

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Patents Grantslast 30 patents

Information Patent Grant
Delayed responses by computational assistant
- Patent number 12,141,672
- Issue date Nov 12, 2024
- Google LLC
- Yariv Adan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Virtual assistant architecture for natural language understanding i...
- Patent number 12,003,668
- Issue date Jun 4, 2024
- Interactions LLC
- Yoryos Yeracaris
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Modular emergency communication flow management system
- Patent number 11,974,207
- Issue date Apr 30, 2024
- RAPIDSOS, INC.
- Henry Katz
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Electronic device providing response to voice input, and method and...
- Patent number 11,854,570
- Issue date Dec 26, 2023
- Samsung Electronics Co., Ltd.
- Ji-hye Chung
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Contact center customization in data communications systems
- Patent number 11,805,206
- Issue date Oct 31, 2023
- 8x8, Inc.
- Nick Holland
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Delayed responses by computational assistant
- Patent number 11,790,207
- Issue date Oct 17, 2023
- Google LLC
- Yariv Adan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Technologies for incorporating an augmented voice communication int...
- Patent number 11,765,269
- Issue date Sep 19, 2023
- Genesys Cloud Services, Inc.
- Leonid Vymenets
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Prompt list context generator
- Patent number 11,758,044
- Issue date Sep 12, 2023
- INTRADO CORPORATION
- Terry Olson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Intelligent agent assistant for natural language understanding in a...
- Patent number 11,743,378
- Issue date Aug 29, 2023
- Interactions LLC
- Michael Johnston
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Virtual assistant architecture for natural language understanding i...
- Patent number 11,606,463
- Issue date Mar 14, 2023
- Interactions LLC
- Yoryos Yeracaris
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Delayed responses by computational assistant
- Patent number 11,521,037
- Issue date Dec 6, 2022
- Google LLC
- Yariv Adan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Contact center customization in data communications systems
- Patent number 11,503,159
- Issue date Nov 15, 2022
- 8x8, Inc.
- Nick Holland
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Modular emergency communication flow management system
- Patent number 11,496,874
- Issue date Nov 8, 2022
- RAPIDSOS, INC.
- Henry Katz
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Technologies for incorporating an augmented voice communication int...
- Patent number 11,228,682
- Issue date Jan 18, 2022
- Genesys Telecommunications Laboratories, Inc.
- Leonid Vymenets
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Prompt list modification
- Patent number 11,212,387
- Issue date Dec 28, 2021
- INTRADO CORPORATION
- Terry Olson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Monitoring and listening tools across omni-channel inputs in a grap...
- Patent number 11,201,964
- Issue date Dec 14, 2021
- TALKDESK, INC.
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for extracting domain model for dynamic dialog co...
- Patent number 11,172,063
- Issue date Nov 9, 2021
- Conor McGann
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Contact center customization in data communications systems
- Patent number 11,089,158
- Issue date Aug 10, 2021
- 8x8, Inc.
- Nick Holland
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for multi-language communication sequencing
- Patent number 11,054,970
- Issue date Jul 6, 2021
- Scott P. Bauer
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Delayed responses by computational assistant
- Patent number 11,048,995
- Issue date Jun 29, 2021
- Google LLC
- Yariv Adan
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method for dynamic dialog control for contact center system
- Patent number 11,019,205
- Issue date May 25, 2021
- Conor McGann
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for mapping a customer journey to a category
- Patent number 10,956,914
- Issue date Mar 23, 2021
- NICE LTD.
- Hila Kneller
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Customer experience options in a graphically interactive voice resp...
- Patent number 10,944,870
- Issue date Mar 9, 2021
- TALKDESK, INC.
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Artificial intelligence for a graphically interactive voice respons...
- Patent number 10,897,538
- Issue date Jan 19, 2021
- TALKDESK INC.
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Interactive server, control method thereof, and interactive system
- Patent number 10,891,968
- Issue date Jan 12, 2021
- Samsung Electronics Co., Ltd.
- Ji-hye Chung
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Computerized system for geographically splitting traffic for a grap...
- Patent number 10,827,069
- Issue date Nov 3, 2020
- TALKDESK INC.
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Interactive voice response system design, development and testing tool
- Patent number 10,812,654
- Issue date Oct 20, 2020
- AT&T Intellectual Property I, L.P.
- Louis Wozniak
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Managing a set of offers using a dialogue
- Patent number 10,755,317
- Issue date Aug 25, 2020
- International Business Machines Corporation
- Swaminathan Balasubramanian
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Parameter collection and automatic dialog generation in dialog systems
- Patent number 10,733,983
- Issue date Aug 4, 2020
- Google LLC
- Ilya Gennadyevich Gelfenbeyn
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Dynamic topic guidance in the context of multi-round conversation
- Patent number 10,726,333
- Issue date Jul 28, 2020
- International Business Machines Corporation
- Keke Cai
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
Modular Emergency Communication Flow Management System
- Publication number 20240292201
- Publication date Aug 29, 2024
- RAPIDSOS, INC.
- Henry KATZ
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ELECTRONIC DEVICE PROVIDING RESPONSE TO VOICE INPUT, AND METHOD AND...
- Publication number 20240096345
- Publication date Mar 21, 2024
- Samsung Electronics Co., Ltd.
- Ji-hye CHUNG
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
DELAYED RESPONSES BY COMPUTATIONAL ASSISTANT
- Publication number 20240005125
- Publication date Jan 4, 2024
- Google LLC
- Yariv Adan
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
AUTOMATED INTERACTIVE VOICE RESPONSE INTERACTION USING VOICE PROMPT...
- Publication number 20230412731
- Publication date Dec 21, 2023
- OPTUM, INC.
- Brent A. Mundie
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
DELAYED RESPONSES BY COMPUTATIONAL ASSISTANT
- Publication number 20230054023
- Publication date Feb 23, 2023
- Google LLC
- Yariv Adan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNOLOGIES FOR INCORPORATING AN AUGMENTED VOICE COMMUNICATION INT...
- Publication number 20220103685
- Publication date Mar 31, 2022
- Genesys Telecommunications Laboratories, Inc.
- Leonid Vymenets
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
DELAYED RESPONSES BY COMPUTATIONAL ASSISTANT
- Publication number 20210279548
- Publication date Sep 9, 2021
- Google LLC
- Yariv Adan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MONITORING AND LISTENING TOOLS ACROSS OMNI-CHANNEL INPUTS IN A GRAP...
- Publication number 20210227074
- Publication date Jul 22, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNOLOGIES FOR INCORPORATING AN AUGMENTED VOICE COMMUNICATION INT...
- Publication number 20210203782
- Publication date Jul 1, 2021
- Genesys Telecommunications Laboratories, Inc.
- Leonid Vymenets
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
AGENT SCORING FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE SYSTEM
- Publication number 20210136211
- Publication date May 6, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
INTELLIGENT RECONNECT IN A GRAPHICALLY INTERACTIVE VOICE RESPONSE S...
- Publication number 20210136217
- Publication date May 6, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
GRAPHICAL PROGRAMMING AND TRANSLATION IN A GRAPHICALLY INTERACTIVE...
- Publication number 20210136219
- Publication date May 6, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CUSTOMER JOURNEY SCORING FOR A GRAPHICALLY INTERACTIVE VOICE RESPON...
- Publication number 20210136212
- Publication date May 6, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
GEOGRAPHICAL TRAFFIC SPLITTER FOR A GRAPHICALLY INTERACTIVE VOICE R...
- Publication number 20210136215
- Publication date May 6, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MONITORING AND LISTENING TOOLS ACROSS OMNI-CHANNEL INPUTS IN A GRAP...
- Publication number 20210136220
- Publication date May 6, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM FOR VISUAL-BASED PROGRAMMING OF SELF-SERVICE WORKFLOW
- Publication number 20210136221
- Publication date May 6, 2021
- Talkdesk, Inc
- David Falé
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
BROWSER APPLICATION FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE SY...
- Publication number 20210136214
- Publication date May 6, 2021
- Talkdesk, Inc.
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DATA EXPLORER FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE SYSTEM
- Publication number 20210136218
- Publication date May 6, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD OF GRAPHICAL PROGRAMMING FOR AN INTERACTIVE VOICE RESPONSE S...
- Publication number 20210136210
- Publication date May 6, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MODULAR APPLICATION FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE SY...
- Publication number 20210136213
- Publication date May 6, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CUSTOMER SATISFACTION SCORE PRIORITY FOR A GRAPHICALLY INTERACTIVE...
- Publication number 20210136216
- Publication date May 6, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
VISUAL-BASED PROGRAMMING FOR SELF-SERVICE WORKFLOW
- Publication number 20210136223
- Publication date May 6, 2021
- TALKDESK INC.
- David Falé
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
INTERACTIVE SERVER, CONTROL METHOD THEREOF, AND INTERACTIVE SYSTEM
- Publication number 20210118463
- Publication date Apr 22, 2021
- Samsung Electronics Co., Ltd.
- Ji-hye CHUNG
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
COMPUTERIZED SYSTEM FOR AGENT SCORING IN AN INTERACTIVE VOICE RESPO...
- Publication number 20210084152
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM FOR CONTEXT DATA PRIORITIZATION FOR A GRAPHICALLY INTERACTIV...
- Publication number 20210084156
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMPUTERIZED BROWSER SYSTEM FOR A GRAPHICALLY INTERACTIVE VOICE RES...
- Publication number 20210084153
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMPUTERIZED SYSTEM FOR A POLY-LINGUAL APPLICATION FOR A GRAPHICALL...
- Publication number 20210084154
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM FOR PRIORITIZING A CALL BY SCORES FOR A GRAPHICALLY INTERACT...
- Publication number 20210084157
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM FOR INTELLIGENT RECONNECT IN A GRAPHICALLY INTERACTIVE VOICE...
- Publication number 20210084158
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DATA EXPLORER SYSTEM FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE S...
- Publication number 20210084159
- Publication date Mar 18, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING

Interactive dialogue design tools, features or methods

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

Delayed responses by computational assistant

Virtual assistant architecture for natural language understanding i...

Modular emergency communication flow management system

Electronic device providing response to voice input, and method and...

Contact center customization in data communications systems

Delayed responses by computational assistant

Technologies for incorporating an augmented voice communication int...

Prompt list context generator

Intelligent agent assistant for natural language understanding in a...

Virtual assistant architecture for natural language understanding i...

Delayed responses by computational assistant

Contact center customization in data communications systems

Modular emergency communication flow management system

Technologies for incorporating an augmented voice communication int...

Prompt list modification

Monitoring and listening tools across omni-channel inputs in a grap...

System and method for extracting domain model for dynamic dialog co...

Contact center customization in data communications systems

System and method for multi-language communication sequencing

Delayed responses by computational assistant

System and method for dynamic dialog control for contact center system

System and method for mapping a customer journey to a category

Customer experience options in a graphically interactive voice resp...

Artificial intelligence for a graphically interactive voice respons...

Interactive server, control method thereof, and interactive system

Computerized system for geographically splitting traffic for a grap...

Interactive voice response system design, development and testing tool

Managing a set of offers using a dialogue

Parameter collection and automatic dialog generation in dialog systems

Dynamic topic guidance in the context of multi-round conversation

Patents Applicationslast 30 patents

Modular Emergency Communication Flow Management System

ELECTRONIC DEVICE PROVIDING RESPONSE TO VOICE INPUT, AND METHOD AND...

DELAYED RESPONSES BY COMPUTATIONAL ASSISTANT

AUTOMATED INTERACTIVE VOICE RESPONSE INTERACTION USING VOICE PROMPT...

DELAYED RESPONSES BY COMPUTATIONAL ASSISTANT

TECHNOLOGIES FOR INCORPORATING AN AUGMENTED VOICE COMMUNICATION INT...

DELAYED RESPONSES BY COMPUTATIONAL ASSISTANT

MONITORING AND LISTENING TOOLS ACROSS OMNI-CHANNEL INPUTS IN A GRAP...

TECHNOLOGIES FOR INCORPORATING AN AUGMENTED VOICE COMMUNICATION INT...

AGENT SCORING FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE SYSTEM

INTELLIGENT RECONNECT IN A GRAPHICALLY INTERACTIVE VOICE RESPONSE S...

GRAPHICAL PROGRAMMING AND TRANSLATION IN A GRAPHICALLY INTERACTIVE...

CUSTOMER JOURNEY SCORING FOR A GRAPHICALLY INTERACTIVE VOICE RESPON...

GEOGRAPHICAL TRAFFIC SPLITTER FOR A GRAPHICALLY INTERACTIVE VOICE R...

MONITORING AND LISTENING TOOLS ACROSS OMNI-CHANNEL INPUTS IN A GRAP...

SYSTEM FOR VISUAL-BASED PROGRAMMING OF SELF-SERVICE WORKFLOW

BROWSER APPLICATION FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE SY...

DATA EXPLORER FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE SYSTEM

METHOD OF GRAPHICAL PROGRAMMING FOR AN INTERACTIVE VOICE RESPONSE S...

MODULAR APPLICATION FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE SY...

CUSTOMER SATISFACTION SCORE PRIORITY FOR A GRAPHICALLY INTERACTIVE...

VISUAL-BASED PROGRAMMING FOR SELF-SERVICE WORKFLOW

INTERACTIVE SERVER, CONTROL METHOD THEREOF, AND INTERACTIVE SYSTEM

COMPUTERIZED SYSTEM FOR AGENT SCORING IN AN INTERACTIVE VOICE RESPO...

SYSTEM FOR CONTEXT DATA PRIORITIZATION FOR A GRAPHICALLY INTERACTIV...

COMPUTERIZED BROWSER SYSTEM FOR A GRAPHICALLY INTERACTIVE VOICE RES...

COMPUTERIZED SYSTEM FOR A POLY-LINGUAL APPLICATION FOR A GRAPHICALL...

SYSTEM FOR PRIORITIZING A CALL BY SCORES FOR A GRAPHICALLY INTERACT...

SYSTEM FOR INTELLIGENT RECONNECT IN A GRAPHICALLY INTERACTIVE VOICE...

DATA EXPLORER SYSTEM FOR A GRAPHICALLY INTERACTIVE VOICE RESPONSE S...