related to information services provided via a voice call

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HELECTRICITY H04Electric communication H04MTELEPHONIC COMMUNICATION H04M2203/00Aspects of automatic or semi-automatic exchanges

Current Industry

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Patents Grantslast 30 patents

Information Patent Grant
Contact center customization in data communications systems
- Patent number 12,206,821
- Issue date Jan 21, 2025
- 8x8, Inc.
- Nick Holland
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automated interactive voice response interaction using voice prompt...
- Patent number 12,192,405
- Issue date Jan 7, 2025
- Optum, Inc.
- Brent A. Mundie
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Methods for linking recommendations
- Patent number 12,166,922
- Issue date Dec 10, 2024
- United Services Automobile Association (“USAA”)
- Guy R. Langley
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Delayed responses by computational assistant
- Patent number 12,141,672
- Issue date Nov 12, 2024
- Google LLC
- Yariv Adan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for processing high frequency callers
- Patent number 12,132,864
- Issue date Oct 29, 2024
- United Services Automobile Association (“USAA”)
- John R. Harris
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Holographic calling for artificial reality
- Patent number 12,099,327
- Issue date Sep 24, 2024
- Meta Platforms Technologies, LLC
- Albert Parra Pozo
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method of enabling digital music content to be downloaded to and us...
- Patent number 12,058,284
- Issue date Aug 6, 2024
- TikTok Pte. Ltd.
- Mark Stephen Knight
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method of enabling digital music content to be downloaded to and us...
- Patent number 12,041,196
- Issue date Jul 16, 2024
- TikTok Pte. Ltd.
- Mark Stephen Knight
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method of enabling digital music content to be downloaded to and us...
- Patent number 12,010,258
- Issue date Jun 11, 2024
- TikTok Pte. Ltd.
- Mark Stephen Knight
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Background audio identification for speech disambiguation
- Patent number 12,002,452
- Issue date Jun 4, 2024
- Google LLC
- Jason Sanders
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Virtual assistant architecture for natural language understanding i...
- Patent number 12,003,668
- Issue date Jun 4, 2024
- Interactions LLC
- Yoryos Yeracaris
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Modular emergency communication flow management system
- Patent number 11,974,207
- Issue date Apr 30, 2024
- RAPIDSOS, INC.
- Henry Katz
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method improving inbound leads and phone calls processin...
- Patent number 11,968,326
- Issue date Apr 23, 2024
- Micro Macro Assets, LLC
- Senraj Soundar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for analyzing and reacting to interactions betwee...
- Patent number 11,955,117
- Issue date Apr 9, 2024
- The Toronto Dominion Bank
- Bridget McDermid
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for electronic notification in institutional comm...
- Patent number 11,943,393
- Issue date Mar 26, 2024
- Value-Added Communications, Inc.
- Serge Seyfetdinov
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Customer contact service with real-time supervisor assistance
- Patent number 11,893,526
- Issue date Feb 6, 2024
- Amazon Technologies, Inc.
- Swaminathan Sivasubramanian
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Electronic device providing response to voice input, and method and...
- Patent number 11,854,570
- Issue date Dec 26, 2023
- Samsung Electronics Co., Ltd.
- Ji-hye Chung
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method of running an agent guide script-flow in an emplo...
- Patent number 11,843,720
- Issue date Dec 12, 2023
- VERINT SYSTEMS UK LTD.
- Conor Adams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Communication apparatus and communication method
- Patent number 11,838,441
- Issue date Dec 5, 2023
- NEC Corporation
- Kaichiro Saito
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for transmitting and receiving multimedia content...
- Patent number 11,831,805
- Issue date Nov 28, 2023
- Rajesh Kishanrao Chavan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for providing an interactive voice response syste...
- Patent number 11,825,021
- Issue date Nov 21, 2023
- United Services Automobile Association (“USAA”)
- John R. Harris
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Multimode service communication configuration
- Patent number 11,818,292
- Issue date Nov 14, 2023
- INTRADO CORPORATION
- Andrew Bird
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Contact center customization in data communications systems
- Patent number 11,805,206
- Issue date Oct 31, 2023
- 8x8, Inc.
- Nick Holland
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Communication apparatus and communication method
- Patent number 11,800,009
- Issue date Oct 24, 2023
- NEC Corporation
- Kaichiro Saito
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Delayed responses by computational assistant
- Patent number 11,790,207
- Issue date Oct 17, 2023
- Google LLC
- Yariv Adan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods for linking recommendations
- Patent number 11,765,270
- Issue date Sep 19, 2023
- United Services Automobile Association (“USAA”)
- Guy R. Langley
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Technologies for incorporating an augmented voice communication int...
- Patent number 11,765,269
- Issue date Sep 19, 2023
- Genesys Cloud Services, Inc.
- Leonid Vymenets
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Prompt list context generator
- Patent number 11,758,044
- Issue date Sep 12, 2023
- INTRADO CORPORATION
- Terry Olson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Intelligent agent assistant for natural language understanding in a...
- Patent number 11,743,378
- Issue date Aug 29, 2023
- Interactions LLC
- Michael Johnston
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method for processing high frequency callers
- Patent number 11,722,600
- Issue date Aug 8, 2023
- United Services Automobile Association (“USAA”)
- John R. Harris
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR PROCESSING HIGH FREQUENCY CALLERS
- Publication number 20250023984
- Publication date Jan 16, 2025
- United Services Automobile Association ("USAA")
- John R. Harris
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD OF ENABLING DIGITAL MUSIC CONTENT TO BE DOWNLOADED TO AND US...
- Publication number 20240364805
- Publication date Oct 31, 2024
- TikTok Pte. Ltd.
- Mark Stephen KNIGHT
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TELECOMMUNICATIONS CALL AUGMENTATION SYSTEM
- Publication number 20240346554
- Publication date Oct 17, 2024
- Incall Limited
- Chaim Aaron James GREEN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
BACKGROUND AUDIO IDENTIFICATION FOR SPEECH DISAMBIGUATION
- Publication number 20240296835
- Publication date Sep 5, 2024
- Google LLC
- Jason Sanders
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Modular Emergency Communication Flow Management System
- Publication number 20240292201
- Publication date Aug 29, 2024
- RAPIDSOS, INC.
- Henry KATZ
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and Method for Improved Remote Collaboration During a Call
- Publication number 20240236234
- Publication date Jul 11, 2024
- Micro Macro Assets LLC
- Senraj Soundar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and Method for Analyzing and Reacting to Interactions Betwee...
- Publication number 20240203405
- Publication date Jun 20, 2024
- The Toronto-Dominion Bank
- Bridget McDermid
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR ELECTRONIC NOTIFICATION IN INSTITUTIONAL COMM...
- Publication number 20240179244
- Publication date May 30, 2024
- Value-Added Communications, Inc.
- Serge SEYFETDINOV
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ELECTRONIC DEVICE PROVIDING RESPONSE TO VOICE INPUT, AND METHOD AND...
- Publication number 20240096345
- Publication date Mar 21, 2024
- Samsung Electronics Co., Ltd.
- Ji-hye CHUNG
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
DELAYED RESPONSES BY COMPUTATIONAL ASSISTANT
- Publication number 20240005125
- Publication date Jan 4, 2024
- Google LLC
- Yariv Adan
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
AUTOMATED INTERACTIVE VOICE RESPONSE INTERACTION USING VOICE PROMPT...
- Publication number 20230412731
- Publication date Dec 21, 2023
- OPTUM, INC.
- Brent A. Mundie
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and Method Improving Inbound Leads and Phone Calls Processin...
- Publication number 20230141679
- Publication date May 11, 2023
- Micro Macro Assets LLC
- Senraj Soundar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
DELAYED RESPONSES BY COMPUTATIONAL ASSISTANT
- Publication number 20230054023
- Publication date Feb 23, 2023
- Google LLC
- Yariv Adan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Holographic Calling for Artificial Reality
- Publication number 20220413434
- Publication date Dec 29, 2022
- Meta Platforms Technologies, LLC
- Albert PARRA POZO
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Holographic Calling for Artificial Reality
- Publication number 20220413433
- Publication date Dec 29, 2022
- Meta Platforms Technologies, LLC
- Albert PARRA POZO
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method for Transmitting and Receiving Multimedia Content...
- Publication number 20220210270
- Publication date Jun 30, 2022
- Rajesh Kishanrao Chavan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
PROCESSING MESSAGES WITH A DEVICE SERVER OPERATING IN A TELEPHONE
- Publication number 20220174158
- Publication date Jun 2, 2022
- AT&T INTELLECTUAL PROPERTY I, L.P.
- DAVID Brux DELORME
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
COMMUNICATION APPARATUS AND COMMUNICATION METHOD
- Publication number 20220166875
- Publication date May 26, 2022
- NEC Corporation
- Kaichiro SAITO
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD OF RUNNING AN AGENT GUIDE SCRIPT-FLOW IN AN EMPLO...
- Publication number 20220159122
- Publication date May 19, 2022
- Verint Systems UK Limited
- Conor Adams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
APPARATUS AND METHOD FOR ACCESSING CONTACT LISTS ON AN ELECTRONIC D...
- Publication number 20220124197
- Publication date Apr 21, 2022
- Stacey Hengsterman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNOLOGIES FOR INCORPORATING AN AUGMENTED VOICE COMMUNICATION INT...
- Publication number 20220103685
- Publication date Mar 31, 2022
- Genesys Telecommunications Laboratories, Inc.
- Leonid Vymenets
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEMS AND METHODS FOR GENERATING AND MANAGING AUDIO CONTENT
- Publication number 20210349938
- Publication date Nov 11, 2021
- Verizon Media Inc.
- Brandon T. Diamond
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TELECOMMUNICATIONS CALL AUGMENTATION SYSTEM
- Publication number 20210334856
- Publication date Oct 28, 2021
- Incall Limited
- Chaim Aaron James GREEN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DELAYED RESPONSES BY COMPUTATIONAL ASSISTANT
- Publication number 20210279548
- Publication date Sep 9, 2021
- Google LLC
- Yariv Adan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMMUNICATION APPARATUS AND COMMUNICATION METHOD
- Publication number 20210234958
- Publication date Jul 29, 2021
- NEC Corporation
- Kaichiro SAITO
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CONTROLLING A GRAPHICAL USER INTERFACE FOR WORKFLOW
- Publication number 20210234956
- Publication date Jul 29, 2021
- Hartford Fire Insurance Company
- Samantha Jaszczuk Elizondo
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MONITORING AND LISTENING TOOLS ACROSS OMNI-CHANNEL INPUTS IN A GRAP...
- Publication number 20210227074
- Publication date Jul 22, 2021
- Talkdesk, Inc
- Tiago Paiva
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNOLOGIES FOR INCORPORATING AN AUGMENTED VOICE COMMUNICATION INT...
- Publication number 20210203782
- Publication date Jul 1, 2021
- Genesys Telecommunications Laboratories, Inc.
- Leonid Vymenets
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
TELECOMMUNICATIONS CALL AUGMENTATION SYSTEM
- Publication number 20210201358
- Publication date Jul 1, 2021
- Incall Limited
- Chaim Aaron James GREEN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems And Methods For Providing Real-Time Composite Video From Mu...
- Publication number 20210192852
- Publication date Jun 24, 2021
- Russell Holmes
- G06 - COMPUTING CALCULATING COUNTING

related to information services provided via a voice call

Industry

Parent Industries

Current Industry

Patents Grantslast 30 patents

Contact center customization in data communications systems

Automated interactive voice response interaction using voice prompt...

Methods for linking recommendations

Delayed responses by computational assistant

System and method for processing high frequency callers

Holographic calling for artificial reality

Method of enabling digital music content to be downloaded to and us...

Method of enabling digital music content to be downloaded to and us...

Method of enabling digital music content to be downloaded to and us...

Background audio identification for speech disambiguation

Virtual assistant architecture for natural language understanding i...

Modular emergency communication flow management system

System and method improving inbound leads and phone calls processin...

System and method for analyzing and reacting to interactions betwee...

System and method for electronic notification in institutional comm...

Customer contact service with real-time supervisor assistance

Electronic device providing response to voice input, and method and...

System and method of running an agent guide script-flow in an emplo...

Communication apparatus and communication method

System and method for transmitting and receiving multimedia content...

System and method for providing an interactive voice response syste...

Multimode service communication configuration

Contact center customization in data communications systems

Communication apparatus and communication method

Delayed responses by computational assistant

Methods for linking recommendations

Technologies for incorporating an augmented voice communication int...

Prompt list context generator

Intelligent agent assistant for natural language understanding in a...

System and method for processing high frequency callers

Patents Applicationslast 30 patents

SYSTEM AND METHOD FOR PROCESSING HIGH FREQUENCY CALLERS

METHOD OF ENABLING DIGITAL MUSIC CONTENT TO BE DOWNLOADED TO AND US...

TELECOMMUNICATIONS CALL AUGMENTATION SYSTEM

BACKGROUND AUDIO IDENTIFICATION FOR SPEECH DISAMBIGUATION

Modular Emergency Communication Flow Management System

System and Method for Improved Remote Collaboration During a Call

System and Method for Analyzing and Reacting to Interactions Betwee...

SYSTEM AND METHOD FOR ELECTRONIC NOTIFICATION IN INSTITUTIONAL COMM...

ELECTRONIC DEVICE PROVIDING RESPONSE TO VOICE INPUT, AND METHOD AND...

DELAYED RESPONSES BY COMPUTATIONAL ASSISTANT

AUTOMATED INTERACTIVE VOICE RESPONSE INTERACTION USING VOICE PROMPT...

System and Method Improving Inbound Leads and Phone Calls Processin...

DELAYED RESPONSES BY COMPUTATIONAL ASSISTANT

Holographic Calling for Artificial Reality

Holographic Calling for Artificial Reality

System and Method for Transmitting and Receiving Multimedia Content...

PROCESSING MESSAGES WITH A DEVICE SERVER OPERATING IN A TELEPHONE

COMMUNICATION APPARATUS AND COMMUNICATION METHOD

SYSTEM AND METHOD OF RUNNING AN AGENT GUIDE SCRIPT-FLOW IN AN EMPLO...

APPARATUS AND METHOD FOR ACCESSING CONTACT LISTS ON AN ELECTRONIC D...

TECHNOLOGIES FOR INCORPORATING AN AUGMENTED VOICE COMMUNICATION INT...

SYSTEMS AND METHODS FOR GENERATING AND MANAGING AUDIO CONTENT

TELECOMMUNICATIONS CALL AUGMENTATION SYSTEM

DELAYED RESPONSES BY COMPUTATIONAL ASSISTANT

COMMUNICATION APPARATUS AND COMMUNICATION METHOD

CONTROLLING A GRAPHICAL USER INTERFACE FOR WORKFLOW

MONITORING AND LISTENING TOOLS ACROSS OMNI-CHANNEL INPUTS IN A GRAP...

TECHNOLOGIES FOR INCORPORATING AN AUGMENTED VOICE COMMUNICATION INT...

TELECOMMUNICATIONS CALL AUGMENTATION SYSTEM

Systems And Methods For Providing Real-Time Composite Video From Mu...