Joseph Watson

Person

Alpharetta, GA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Use of analytics methods for personalized guidance
- Patent number 11,687,866
- Issue date Jun 27, 2023
- Verint Americas Inc.
- James G. Nies
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Use of analytics methods for personalized guidance
- Patent number 10,740,712
- Issue date Aug 11, 2020
- Verint Americas Inc.
- James G. Nies
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Identification of non-compliant interactions
- Patent number 10,044,861
- Issue date Aug 7, 2018
- Verint Systems Ltd.
- Joseph Watson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Identification of non-compliant interactions
- Patent number 9,503,579
- Issue date Nov 22, 2016
- Verint Systems Ltd.
- Joseph Watson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Complex recording trigger
- Patent number 9,451,086
- Issue date Sep 20, 2016
- Verint Americas Inc.
- Illah R. Nourbakhsh
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Multi-pass speech analytics
- Patent number 9,171,547
- Issue date Oct 27, 2015
- Verint Americas Inc.
- Joseph Watson
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Complex recording trigger
- Patent number 9,008,300
- Issue date Apr 14, 2015
- Verint Americas Inc.
- Illah R. Nourbakhsh
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for protecting information
- Patent number 8,958,557
- Issue date Feb 17, 2015
- Verint Americas Inc.
- Joseph Watson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for integrated workforce and analytics
- Patent number 8,396,732
- Issue date Mar 12, 2013
- Verint Americas Inc.
- James Gordon Nies
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for integrated workforce and quality management
- Patent number 8,331,549
- Issue date Dec 11, 2012
- Verint Americas Inc.
- Jason Fama
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for speech indexing
- Patent number 8,326,631
- Issue date Dec 4, 2012
- Verint Americas, Inc.
- Joseph Alva Watson
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems and methods for analyzing communication sessions
- Patent number 8,315,867
- Issue date Nov 20, 2012
- Verint Americas, Inc.
- Christopher D. Blair
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems and methods for a secure recording environment
- Patent number 8,290,871
- Issue date Oct 16, 2012
- Verint Americas, Inc.
- Joe Watson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for workforce optimization and analytics
- Patent number 8,117,064
- Issue date Feb 14, 2012
- Verint Americas, Inc.
- John Bourne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for workforce optimization
- Patent number 8,112,298
- Issue date Feb 7, 2012
- Verint Americas, Inc.
- John Bourne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems for integrating contact center monitoring, training and sch...
- Patent number 8,108,237
- Issue date Jan 31, 2012
- Verint Americas, Inc.
- John Bourne
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Speech analysis using statistical learning
- Patent number 8,005,676
- Issue date Aug 23, 2011
- Verint Americas, Inc.
- Gary Duke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems and methods for analyzing communication sessions
- Patent number 7,885,813
- Issue date Feb 8, 2011
- Verint Systems Inc.
- Christopher D. Blair
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Systems and methods for scheduling call center agents using quality...
- Patent number 7,864,946
- Issue date Jan 4, 2011
- Verint Americas Inc.
- Jason Fama
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for scheduling call center agents using quality...
- Patent number 7,853,006
- Issue date Dec 14, 2010
- Verint Americas Inc.
- Jason Fama
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for a secure recording environment
- Patent number 7,853,800
- Issue date Dec 14, 2010
- Verint Americas Inc.
- Joe Watson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for a secure recording environment
- Patent number 7,848,524
- Issue date Dec 7, 2010
- Verint Americas Inc.
- Joe Watson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Integration of contact center surveys
- Patent number 7,792,278
- Issue date Sep 7, 2010
- Verint Americas Inc.
- Joseph Watson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for protecting information
- Patent number 7,774,854
- Issue date Aug 10, 2010
- Verint Americas Inc.
- Joseph Watson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for a secure recording environment
- Patent number 7,769,176
- Issue date Aug 3, 2010
- Verint Americas Inc.
- Joe Watson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Multi-pass speech analytics
- Patent number 7,752,043
- Issue date Jul 6, 2010
- Verint Americas Inc.
- Joseph Watson
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

Patents Applicationslast 30 patents

Information Patent Application
USE OF ANALYTICS METHODS FOR PERSONALIZED GUIDANCE
- Publication number 20200356937
- Publication date Nov 12, 2020
- Verint Americas Inc.
- James G. Nies
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Identification of Non-Compliant Interactions
- Publication number 20170118339
- Publication date Apr 27, 2017
- VERINT SYSTEMS LTD.
- Joseph Watson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
COMPLEX RECORDING TRIGGER
- Publication number 20150207936
- Publication date Jul 23, 2015
- Verint Americas Inc.
- Illah R. Nourbakhsh
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Identification of Non-Compliant Interactions
- Publication number 20140241519
- Publication date Aug 28, 2014
- VERINT SYSTEMS LTD.
- Joseph Watson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Use of Analytics Methods for Personalized Guidance
- Publication number 20140143026
- Publication date May 22, 2014
- VERINT AMERICAS INC.
- James G. Nies
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Predictive Modeling from Customer Interaction Analysis
- Publication number 20140143018
- Publication date May 22, 2014
- VERINT AMERICAS INC.
- James G. Nies
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MULTI-PASS SPEECH ANALYTICS
- Publication number 20120026280
- Publication date Feb 2, 2012
- Joseph Watson
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
SYSTEMS AND METHODS FOR PROTECTING INFORMATION
- Publication number 20100202611
- Publication date Aug 12, 2010
- VERINT AMERICAS INC.
- Joseph Watson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR WORKFORCE OPTIMIZATION AND INTEGRATION
- Publication number 20080181389
- Publication date Jul 31, 2008
- John Bourne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Speech analysis using statistical learning
- Publication number 20080082336
- Publication date Apr 3, 2008
- Gary Duke
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
MULTI-PASS SPEECH ANALYTICS
- Publication number 20080082334
- Publication date Apr 3, 2008
- Joseph Watson
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
Multi-pass speech analytics
- Publication number 20080082329
- Publication date Apr 3, 2008
- Joseph Watson
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
Systems and methods for analyzing communication sessions
- Publication number 20080082340
- Publication date Apr 3, 2008
- Christopher D. Blair
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
Systems and methods for a secure recording environment
- Publication number 20080005588
- Publication date Jan 3, 2008
- Joe Watson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and methods for a secure recording environment
- Publication number 20080005569
- Publication date Jan 3, 2008
- Joe Watson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and methods for a secure recording environment
- Publication number 20080005568
- Publication date Jan 3, 2008
- Joe Watson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method for Integrated Workforce and Quality Management
- Publication number 20080002823
- Publication date Jan 3, 2008
- WITNESS SYSTEMS, INC.
- Jason Fama
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Automated scoring of interactions
- Publication number 20080004945
- Publication date Jan 3, 2008
- Joe Watson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Integration of contact center surveys
- Publication number 20070233549
- Publication date Oct 4, 2007
- Joseph Watson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and methods for workforce optimization and integration
- Publication number 20070206768
- Publication date Sep 6, 2007
- John Bourne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Complex recording trigger
- Publication number 20070201675
- Publication date Aug 30, 2007
- Illah R. Nourbakhsh
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Systems and methods for workforce optimization
- Publication number 20070198322
- Publication date Aug 23, 2007
- John Bourne
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and methods for workforce optimization and analytics
- Publication number 20070198323
- Publication date Aug 23, 2007
- John Bourne
- G06 - COMPUTING CALCULATING COUNTING

Joseph Watson

Person

Patents Grantslast 30 patents

Use of analytics methods for personalized guidance

Use of analytics methods for personalized guidance

Identification of non-compliant interactions

Identification of non-compliant interactions

Complex recording trigger

Multi-pass speech analytics

Complex recording trigger

Systems and methods for protecting information

System and method for integrated workforce and analytics

System and method for integrated workforce and quality management

Systems and methods for speech indexing

Systems and methods for analyzing communication sessions

Systems and methods for a secure recording environment

Systems and methods for workforce optimization and analytics

Systems and methods for workforce optimization

Systems for integrating contact center monitoring, training and sch...

Speech analysis using statistical learning

Systems and methods for analyzing communication sessions

Systems and methods for scheduling call center agents using quality...

Systems and methods for scheduling call center agents using quality...

Systems and methods for a secure recording environment

Systems and methods for a secure recording environment

Integration of contact center surveys

Systems and methods for protecting information

Systems and methods for a secure recording environment

Multi-pass speech analytics

Patents Applicationslast 30 patents

USE OF ANALYTICS METHODS FOR PERSONALIZED GUIDANCE

Identification of Non-Compliant Interactions

COMPLEX RECORDING TRIGGER

Identification of Non-Compliant Interactions

Use of Analytics Methods for Personalized Guidance

Predictive Modeling from Customer Interaction Analysis

MULTI-PASS SPEECH ANALYTICS

SYSTEMS AND METHODS FOR PROTECTING INFORMATION

SYSTEMS AND METHODS FOR WORKFORCE OPTIMIZATION AND INTEGRATION

Speech analysis using statistical learning

MULTI-PASS SPEECH ANALYTICS

Multi-pass speech analytics

Systems and methods for analyzing communication sessions

Systems and methods for a secure recording environment

Systems and methods for a secure recording environment

Systems and methods for a secure recording environment

System and Method for Integrated Workforce and Quality Management

Automated scoring of interactions

Integration of contact center surveys

Systems and methods for workforce optimization and integration

Complex recording trigger

Systems and methods for workforce optimization

Systems and methods for workforce optimization and analytics