Vikash KHATRI

Person

Arlington, VA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Techniques for behavioral pairing in a task assignment system
- Patent number 11,936,817
- Issue date Mar 19, 2024
- Afiniti, Ltd.
- Vikash Khatri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for behavioral pairing in a task assignment system
- Patent number 11,922,213
- Issue date Mar 5, 2024
- Afiniti, Ltd.
- Ittai Kan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for behavioral pairing in a task assignment system
- Patent number 11,915,042
- Issue date Feb 27, 2024
- Afiniti, Ltd.
- Ittai Kan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for pairing contacts and agents in a contact center system
- Patent number 11,778,097
- Issue date Oct 3, 2023
- Afiniti, Ltd.
- Vikash Khatri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for behavioral pairing in a task assignment system
- Patent number 11,611,659
- Issue date Mar 21, 2023
- Afiniti, Ltd.
- Vikash Khatri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for hybrid behavioral pairing in a contact center system
- Patent number 11,509,768
- Issue date Nov 22, 2022
- Afiniti, Ltd.
- Zia Chishti
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for hybrid behavioral pairing in a contact center system
- Patent number 11,425,248
- Issue date Aug 23, 2022
- Afiniti, Ltd.
- Zia Chishti
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for pairing contacts and agents in a contact center system
- Patent number 11,418,651
- Issue date Aug 16, 2022
- Afiniti, Ltd.
- Vikash Khatri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for behavioral pairing in a task assignment system
- Patent number 11,269,682
- Issue date Mar 8, 2022
- Afiniti, Ltd.
- Ittai Kan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for estimating expected performance in a task assignment...
- Patent number 11,265,421
- Issue date Mar 1, 2022
- Afiniti Ltd.
- Zia Chishti
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for pairing contacts and agents in a contact center system
- Patent number 11,019,214
- Issue date May 25, 2021
- Afiniti, Ltd.
- Vikash Khatri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for estimating expected performance in a task assignment...
- Patent number 10,999,439
- Issue date May 4, 2021
- Afiniti, Ltd.
- Zia Chishti
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for estimating expected performance in a task assignment...
- Patent number 10,972,610
- Issue date Apr 6, 2021
- Afiniti, Ltd.
- Zia Chishti
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for adapting behavioral pairing to runtime conditions in...
- Patent number 10,860,371
- Issue date Dec 8, 2020
- Afiniti Ltd.
- Syed Meesum Raza Rizvi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for pairing contacts and agents in a contact center system
- Patent number 10,757,261
- Issue date Aug 25, 2020
- Afiniti, Ltd.
- Vikash Khatri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for estimating expected performance in a task assignment...
- Patent number 10,757,260
- Issue date Aug 25, 2020
- Afiniti Europe Technologies Limited
- Zia Chishti
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for hybrid behavioral pairing in a contact center system
- Patent number 10,750,023
- Issue date Aug 18, 2020
- Afiniti Europe Technologies Limited
- Zia Chishti
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for hybrid behavioral pairing in a contact center system
- Patent number 10,708,431
- Issue date Jul 7, 2020
- Afiniti Europe Technologies Limited
- Zia Chishti
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for behavioral pairing in a task assignment system
- Patent number 10,509,671
- Issue date Dec 17, 2019
- Afiniti Europe Technologies Limited
- Ittai Kan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for adapting behavioral pairing to runtime conditions in...
- Patent number 10,496,438
- Issue date Dec 3, 2019
- Afiniti, Ltd.
- Syed Meesum Raza Rizvi
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for estimating expected performance in a task assignment...
- Patent number 10,375,246
- Issue date Aug 6, 2019
- Afiniti Europe Technologies Limited
- Zia Chishti
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Techniques for hybrid behavioral pairing in a contact center system
- Patent number 10,326,884
- Issue date Jun 18, 2019
- Afiniti Europe Technologies Limited
- Zia Chishti
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for hybrid behavioral pairing in a contact center system
- Patent number 10,320,985
- Issue date Jun 11, 2019
- Afiniti Europe Technologies Limited
- Zia Chishti
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for estimating expected performance in a task assignment...
- Patent number 10,122,860
- Issue date Nov 6, 2018
- Afiniti Europe Technologies Limited
- Zia Chishti
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for estimating expected performance in a task assignment...
- Patent number 10,116,795
- Issue date Oct 30, 2018
- Afiniti Europe Technologies Limited
- Zia Chishti
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for hybrid behavioral pairing in a contact center system
- Patent number 9,787,841
- Issue date Oct 10, 2017
- Afiniti Europe Technologies Limited
- Zia Chishti
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Techniques for hybrid behavioral pairing in a contact center system
- Patent number 9,781,269
- Issue date Oct 3, 2017
- Afiniti Europe Technologies Limited
- Zia Chishti
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEM
- Publication number 20240248756
- Publication date Jul 25, 2024
- Afiniti, Ltd.
- Ittai KAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR PAIRING CONTACTS AND AGENTS IN A CONTACT CENTER SYSTEM
- Publication number 20240064240
- Publication date Feb 22, 2024
- Afiniti, Ltd.
- Vikash KHATRI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEM
- Publication number 20230208974
- Publication date Jun 29, 2023
- Afiniti, Ltd.
- Vikash KHATRI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR PAIRING CONTACTS AND AGENTS IN A CONTACT CENTER SYSTEM
- Publication number 20220417363
- Publication date Dec 29, 2022
- Afiniti, Ltd.
- Vikash KHATRI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR PAIRING CONTACTS AND AGENTS IN A CONTACT CENTER SYSTEM
- Publication number 20210250445
- Publication date Aug 12, 2021
- Afiniti, Ltd.
- Vikash KHATRI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEM
- Publication number 20210243303
- Publication date Aug 5, 2021
- Afiniti, Ltd.
- Vikash KHATRI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEM
- Publication number 20210132991
- Publication date May 6, 2021
- Afiniti, Ltd.
- Ittai KAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEM
- Publication number 20210132992
- Publication date May 6, 2021
- Afiniti, Ltd.
- Ittai KAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR ADAPTING BEHAVIORAL PAIRING TO RUNTIME CONDITIONS IN...
- Publication number 20210089352
- Publication date Mar 25, 2021
- Afiniti, Ltd.
- Syed Meesum Raza RIZVI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR PAIRING CONTACTS AND AGENTS IN A CONTACT CENTER SYSTEM
- Publication number 20210051230
- Publication date Feb 18, 2021
- Vikash KHATRI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR HYBRID BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20200382644
- Publication date Dec 3, 2020
- Afiniti Europe Technologies Limited
- Zia CHISHTI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR ESTIMATING EXPECTED PERFORMANCE IN A TASK ASSIGNMENT...
- Publication number 20200351401
- Publication date Nov 5, 2020
- Zia CHISHTI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR ESTIMATING EXPECTED PERFORMANCE IN A TASK ASSIGNMENT...
- Publication number 20200351400
- Publication date Nov 5, 2020
- Zia CHISHTI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR ESTIMATING EXPECTED PERFORMANCE IN A TASK ASSIGNMENT...
- Publication number 20200351402
- Publication date Nov 5, 2020
- Afiniti Europe Technologies Limited
- Zia CHISHTI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR HYBRID BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20200336593
- Publication date Oct 22, 2020
- Zia CHISHTI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEM
- Publication number 20200125407
- Publication date Apr 23, 2020
- Afiniti Europe Technologies Limited
- Ittai KAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR ADAPTING BEHAVIORAL PAIRING TO RUNTIME CONDITIONS IN...
- Publication number 20200104168
- Publication date Apr 2, 2020
- Afiniti, Ltd.
- Syed Meesum Raza RIZVI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR ESTIMATING EXPECTED PERFORMANCE IN A TASK ASSIGNMENT...
- Publication number 20190356781
- Publication date Nov 21, 2019
- Afiniti Europe Technologies Limited
- Zia CHISHTI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR HYBRID BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20190306318
- Publication date Oct 3, 2019
- Afiniti Europe Technologies Limited
- Zia CHISHTI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR HYBRID BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20190297190
- Publication date Sep 26, 2019
- Afiniti Europe Technologies Limited
- Zia CHISHTI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEM
- Publication number 20190179667
- Publication date Jun 13, 2019
- Afiniti, Ltd.
- Ittai KAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
TECHNIQUES FOR ESTIMATING EXPECTED PERFORMANCE IN A TASK ASSIGNMENT...
- Publication number 20190068787
- Publication date Feb 28, 2019
- Afiniti Europe Technologies Limited
- Zia CHISHTI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR HYBRID BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20170353607
- Publication date Dec 7, 2017
- Zia CHISHTI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR HYBRID BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20170353606
- Publication date Dec 7, 2017
- Afiniti Europe Technologies Limited
- Zia CHISHTI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR HYBRID BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20170064080
- Publication date Mar 2, 2017
- SATMAP International Holdings Limited
- Zia CHISHTI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
TECHNIQUES FOR HYBRID BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM
- Publication number 20170064081
- Publication date Mar 2, 2017
- SATMAP International Holdings Limited
- Zia CHISHTI
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Vikash KHATRI

Person

Patents Grantslast 30 patents

Techniques for behavioral pairing in a task assignment system

Techniques for behavioral pairing in a task assignment system

Techniques for behavioral pairing in a task assignment system

Techniques for pairing contacts and agents in a contact center system

Techniques for behavioral pairing in a task assignment system

Techniques for hybrid behavioral pairing in a contact center system

Techniques for hybrid behavioral pairing in a contact center system

Techniques for pairing contacts and agents in a contact center system

Techniques for behavioral pairing in a task assignment system

Techniques for estimating expected performance in a task assignment...

Techniques for pairing contacts and agents in a contact center system

Techniques for estimating expected performance in a task assignment...

Techniques for estimating expected performance in a task assignment...

Techniques for adapting behavioral pairing to runtime conditions in...

Techniques for pairing contacts and agents in a contact center system

Techniques for estimating expected performance in a task assignment...

Techniques for hybrid behavioral pairing in a contact center system

Techniques for hybrid behavioral pairing in a contact center system

Techniques for behavioral pairing in a task assignment system

Techniques for adapting behavioral pairing to runtime conditions in...

Techniques for estimating expected performance in a task assignment...

Techniques for hybrid behavioral pairing in a contact center system

Techniques for hybrid behavioral pairing in a contact center system

Techniques for estimating expected performance in a task assignment...

Techniques for estimating expected performance in a task assignment...

Techniques for hybrid behavioral pairing in a contact center system

Techniques for hybrid behavioral pairing in a contact center system

Patents Applicationslast 30 patents

TECHNIQUES FOR BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEM

TECHNIQUES FOR PAIRING CONTACTS AND AGENTS IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEM

TECHNIQUES FOR PAIRING CONTACTS AND AGENTS IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR PAIRING CONTACTS AND AGENTS IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEM

TECHNIQUES FOR BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEM

TECHNIQUES FOR BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEM

TECHNIQUES FOR ADAPTING BEHAVIORAL PAIRING TO RUNTIME CONDITIONS IN...

TECHNIQUES FOR PAIRING CONTACTS AND AGENTS IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR HYBRID BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR ESTIMATING EXPECTED PERFORMANCE IN A TASK ASSIGNMENT...

TECHNIQUES FOR ESTIMATING EXPECTED PERFORMANCE IN A TASK ASSIGNMENT...

TECHNIQUES FOR ESTIMATING EXPECTED PERFORMANCE IN A TASK ASSIGNMENT...

TECHNIQUES FOR HYBRID BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEM

TECHNIQUES FOR ADAPTING BEHAVIORAL PAIRING TO RUNTIME CONDITIONS IN...

TECHNIQUES FOR ESTIMATING EXPECTED PERFORMANCE IN A TASK ASSIGNMENT...

TECHNIQUES FOR HYBRID BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR HYBRID BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR BEHAVIORAL PAIRING IN A TASK ASSIGNMENT SYSTEM

TECHNIQUES FOR ESTIMATING EXPECTED PERFORMANCE IN A TASK ASSIGNMENT...

TECHNIQUES FOR HYBRID BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR HYBRID BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR HYBRID BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM

TECHNIQUES FOR HYBRID BEHAVIORAL PAIRING IN A CONTACT CENTER SYSTEM