Claims
- 1. An interface control system for use with, (1) a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means and digital input means for providing data, and (2) a multiple port, multiple format processor for concurrently processing data from a substantial number of callers in any of a plurality of format, said interface control system comprising:
- call data means for receiving calls from said remote terminals in association with ports of said multiple port, multiple format processor, said calls providing signalrepresented call data to said call data means;
- selection means for selecting one format of said plurality of formats of said multiple port, multiple format processor, said selection means being controlled by said signal-represented call data from a calling remote terminal to thereby specify defined conditions for a connection to said multiple port, multiple format processor, at least one of said formats having at least one specified condition;
- test means for testing the specified defined conditions for a calling remote terminal to provide approval signals; and
- interconnect switch means for providing connections from the ports of said multiple port, multiple format processor to a calling remote terminal under control of said approval signal from said test means.
- 2. A system according to claim 1 wherein one of said test means comprises means for executing a test based on the time of a call.
- 3. A system according to claim 1 wherein one of said test means comprises means for executing a test based on the history of the calling remote terminal.
- 4. A system according to claim 1 wherein one of said test means comprises means for executing a test based on the demographics of the calling remote terminal.
- 5. A system according to claim 1 wherein said index means includes a look-up table for specifying said formats of said processor addressed by said call data.
- 6. A system according to claim 1 including a control storage location and means for setting control data in said control storage location responsive to said call data to thereby control said test means.
- 7. A system according to claim 1 further including voice generator means for prompting a caller.
- 8. A system according to claim 1 further including means for storing data representative of calls.
- 9. A system according to claim 8 wherein said means for storing includes means for storing billing data.
- 10. A process for interfacing a telephonic communication system including remote terminals with a multiple port, multiple format data processing system, said multiple port, multiple format data processing system for concurrently processing data from said remote terminals according to a plurality of formats, at least one of said formats having at least one condition for a calling terminal, and wherein said telephonic communication system provides call data signals, as to indicate called and calling numbers, said process including the steps of:
- receiving said call data signals from said telephonic communication system for a calling remote terminal;
- selecting a processing format of said multiple port, multiple format processing system for the calling remote terminal under control of said data signals as the selected format;
- testing the selected format in relation to said call data signals; and
- conditionally interfacing said selected format to a calling terminal under control of said testing of call data signals.
- 11. A process according to claim 10 further including the step of fetching control data addressable with said call data for use in the step of testing.
- 12. A process according to claim 11 including the step of composing a control word defining conditions for interfacing
- 13. A process according to claim 11 wherein said step of fetching control data includes fetching data to specify time constraint conditions.
- 14. A process according to claim 1 wherein said step of fetching control data includes fetching data to specify use history conditions.
- 15. A process according to claim 11 wherein said step of fetching control data includes fetching data to specify demographic conditions.
- 16. A process according to claim 10 further includes the step of formulating a record data word of a call.
- 17. A process according to claim 16 wherein said record data word includes billing data.
- 18. A process according to claim 16 wherein said record data word includes format data.
- 19. A system according to claim 1 wherein one of said test means comprises means for executing a test based on historical limitations applied to an individual format.
RELATED SUBJECT MATTER
This is a continuation-in-part of Application Ser. No. 018,224 filed Feb. 24, 1987 and entitled "Statistical Analysis System For Use With Public Communication Facility", now U.S. Pat. No. 4,792,968, which was a continuation-in-part of Application Ser. No. 753,299 filed July 10, 1985 and entitled "Statistical Analysis System For Use With Public Communication Facility", now abandoned.
US Referenced Citations (3)
Foreign Referenced Citations (1)
Number |
Date |
Country |
8700375 |
Jan 1987 |
EPX |
Non-Patent Literature Citations (2)
Entry |
Ozawa et al., "Voice Response and Its Applications", Hitachi Review, vol. 28, No. 6, 12/79, pp. 301-305. |
"T/VIS Voice Response Telephone Interface", Telesensory Speech Systems, 1913. |
Continuation in Parts (2)
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Number |
Date |
Country |
Parent |
18244 |
Feb 1987 |
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Parent |
753299 |
Jul 1985 |
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