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"Advanced New Cable TV Technology Developed For Impulse-Pay-Per-View", Jun. 3, 1985--(Search). |
Noll, M.A., "Introduction to Telephones & Telephone Systems", Second Edition, Chapter 9--(Chapter from a Book). |
"Proposal for Kome Mediavoice Interactive Phone/Database Marketing System". |
"Mediavoice Startup Software Package For Kome". |
"Optional Mediavoice Software Packages For Kome". |
"Why ATI Mediavoice Is The Choice For Success",--(Proposal). |
Meade, Jim, Dec., 29, 1992--(Letter). |
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"AT&T building communications network for Defense Department" and AT&T inaugurates pay-per-view TV, Bell Laboratories Record, 1986, vol. 64, p. 2--(Article). |
"Power To . . . ", Dialogic Corporation, Littleton Road,--(unidentifiable Article). |
"Representative Customer List For Interface Technology's Total Entry System", Toes Solutions--Pharmaceutical Manufacturer, The Voice Response Solution For Answering Customer/Sales Calls, Toes Solutions--Orthopedic Equipment and Toes Solutions--Convenience Store--(Articles). |
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"Only the best. Only from Florafax", Florafax--(Advertisement). |
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"DataVoice and the PDT II", Periphonics Corporation. |
"Banking Success Story", Periphonics Corporation--(Brochures). |
Schulman, Roger, "TeleLearning: The Computer Brings the Classroom Home", Family Computing, Sep. 1984, pp. 50-53--(Article). |
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Page from What's new in Computing, Apr. 1985--(Article). |
Page from Today, A Compuserve Publication, Jun. 1985--(Article). |
Page from Computer Communications, Feb. 1984, vol. 7, No. 1--(Article). |
Gits, Victoria, "Interactive device doesn't interrupt telephone calls", Cable Vision, Jun. 17, 1985, p. 20--(Article). |
Cuilwik, Tony, "Reach Out & Touch The Unix System", Unix Review, Jun. 1985, pp. 50, 52, 53, 56--(Article). |
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Applebaum, Simon, "Two-way television" Cable Vision, Aug. 8, 1983, p. 66--(Article). |
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Morrill, C.S., et al., "User Input Mode and Computer-Aided Instruction", Human Factors, 1968, 10(3), pp. 225-232--(Chapter from a Book). |
Results of Lexis Search Request for "Dial Info or Dialinfo", Date of Search Apr. 13, 1992, pp. 1-38. |
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Dudley, Homer, "The Vocoder", Circuit Research Department, Dec. 1939, pp. 122-128--(Chapter from a Book). |
"Voice Response System Order Entry, Inventory Control". |
"Vendor Index", Audiotex Directory & Buyer's Guide, Fall/Winter 1989/90, pp. 114-156. |
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Witten, I.H., "Communicating With Microcomputers", pp. 121-158--(Chapter from a Book). |
"Call-It-Co. Hangs Up On Dial-It In Four Markets", The 976 Exchange, 1984, vol. 2, pp. 1-6 (Article). |
"DECtalk Boston's Shawmut Bank Cut Costs And Improve Service", Digital--(Article). |
"VTK 81 Voice Computer", Voicetek, 1987 (Brochure). |
"How a Computerized Voice Answers Customers' Inquiries", Bank Automation Newsletter, Feb. 1985, vol. 19, No. 2 (Article). |
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"DECtalk turns a telephone into a terminal",--UNIX and Digital,--Legal protection for semiconductor chips,--Product safety,--Decworld, Apr. 1985, vol. 9, No. 2, pp. 1,3,5,6-8--(ArRticle). |
"DECtalk: A New Text-to-Speech Product" Digital Guideline, Mar. 1984, vol. 8, No. 3, pp. 1-8--(Article). |
Straight Talk, A Newsletter about the DECtalk Speech Synthesizer from Digital Equipment Corporation, vol. 1, No. 1, pp. 1-6. |
Straight Talk, A Newsletter about the DECtalk Speech Synthesizer from Digital Equipment Corporation, vol. 1, No. 2, pp. 1-7. |
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"Numbers, Please", Business, Nov. 1985. |
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Larson, Judy, "976 numbers entice adults--and kids", Fremont Argas, Jul. 8, 1985. |
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"Bank Provides Financial Fuel to Fast Track Company", The Financial Center Bank, First Quarter 1985, vol. II, No. 1. |
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Murphy, Win, "Dial-a-romance", Mar. 13-19, 1985. |
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Du Brow, Rick, "Lates hot lines for instant trivia pursuit", Los Angeles Herald Examiner, Dec. 6, 1984. |
"Keep up with your favorite soap operas", Contra costa Times, Nov. 30, 1984. |
Hanna, Barbara, "Inside Radio/TV". |
Behr, Debra, "`Victory` makes and writes its own on-the-road news", and Whose calling? Michael fans most likely . . . , Los Angeles Times, Nov. 29, 1984. |
"Newcomer Megaphone Has Magnanimous Goals", The 976 Exchange, Fall 1984, vol. 2. |
"Phone Santa", Vecaville Reporter, Nov. 10, 1984. |
"Dial 976 for Profits", Time, Sep. 3, 1984. |
Pendleton, Mike, "For A Fee Your Phone Can Inform", Burrelle's, Jul. 19, 1984. |
"Phone numbers to get details about soaps'", Burrelle's, Jul. 18, 1984. |
Gansberg, A.L., "976 phone prefix as new entertainment fad", The Hollywood Reporter, Jun. 21, 1984. |
Carvalho, Deborah, "Another `GH` actor discontented with the soap", Contra Costa Times, May 26, 1984, p. 4. |
"Keep up with your favorite soap operas", San Francisco Examiner. |
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Martin, J., et al., "The Computerized Society--An apprisal of the impact of computers on society over the next fifteen years", Chapter 10, pp. 211-226--(Chapter from a Book). |
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Martin, James, "Telecommunications and the Computer", 2nd Edition, Introduction, pp. 20-23, Chapter 5, pp. 94-95, Chapter 18--(Chapter from a Book). |
Martin, James, "Telematic Society", Chapter 6, pp. 45-48, Chapter 9, pp. 67-69, Chapter 20, pp. 181-188--(Chapters from a Book). |
Martin, James, "The Wired Society", pp. 53-55, 71-79, 99-100, 204-205, 229-231--(Chapter from a Book). |
Martin, James, "Future Developments in Tele-Communications", 2nd Edition, Box A, Chapter 1, p. 5, Chapter 7, pp. 95-111, Chapter 9, pp. 149-105, Chapter 12, pp. 207-209, Chapter 18, pp. 310-311, Chapter 19, pp. 314-317, 320, Chapter 20, p. 330, Chapter, pp. 379-401--(Chapters from a Book). |
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"Voicemail Instruction Manual", Televoice International, Jun. 1981, Index. |
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Mosco, Vincent, "Pushbutton Fantasies", Contents, Chapter 3 and 4, pp. 67-118--(Chapters from a Book). |
Bretz, Rudy, "Media for Interactive Communication", Chapter 5, pp. 110-116, Chapter 7, pp. 143-153--(Chapters from a Book). |
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Voice News, Jun. 1982, William W. Creitz. |
Voice News, Oct. 1982, p. 5. |
Voice News, Nov./Dec. 1983. |
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Davey, J.P., "Dytel Western Region Sales Training Manual", 1985--(Manual). |
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Smith, S.L., et al., "Alphabetic Data Entry Via the Touch-Tone Pad: A Comment", Human Factors, 1971, 13(2), pp. 189-190--(Book). |
Holtzman, Henry, "Still an Infant Technology Voice Mail", Modern Office Technology, Jun. 1985, pp. 78-80, 82, 84, 90--(Article). |
Leander, Monica, "Voice Response--A Technology for Solving Management Problems", Speech Technology, Mar./Apr. 1986, pp. 50-52--(Article). |
Stolker, Bud, "CompuCorder speech storage and output device. (evaluation)", Creative Computing, Jul. 1983, pp. 1-7. |
Witten, I.H., et al., "The Telephone Enquiry Service: a man-machine system using synthetic speech", Int. J. Man-Machine Studies, Jul. 1977, 9, pp. 449-464--(Book). |
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"Dialogic Voice Solutions", Dialogic Corporation, pp. 1-72. |
"Why is T-1 Important And How Can It Be Used", Dialogic Corporation, Application Note, pp. 1-6. |
"Use of Dialogic T-1 For Telemarketing Applications", Dialogic Corporation, Application Note, pp. 1-6. |
"Use of Dialogic T-1 In Operator Service Applications", Dialogic Corporation, Application Note, pp. 1-6. |
"Use of Dialogic T-1 In Telephone Company Networks", Dialogic Corporation, Application, pp. 1-10. |
"Use of Dialogic T-1 Equipment in CPE Gateways", Dialogic Corporation, Application Note, pp. 1-4. |
"Integrating Analog Devices into Dialogic-Based T-1 Voice Processing Systems", Dialogic Corporation, Application Note, pp. 1-16. |
"Use of Dialogic Components in Automatic Number Identification (ANI) Systems", Dialogic Corporation, Application Note, pp. 1-16. |
"Dialogic Unit Pricing", pp. 1-6. |
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"Calling your computer is as easy as calling your broker, says AT&T", Record, Nov. 1985. |
Singleton, L.A., "Telecommunications in the Information Age", Chapter 12, pp. 115-125--(Chapter from a Book). |
Weitzen, H.S., "Telephone Magic", pp. 28-31, 38-39, 54-55, 62-67, 70-79, 82-85, 88-91, 106-115, 118-121, 126-127, 134-137, 176-177, Index--(Chapters from a Book). |
Weitzen, H.S., et al., "Infopreneurs", pp. 18-19, 138-145, 206-209, Index--(Chapters from a Book). |
Sullivan, Kathleen, "Paper firm relies on voice-based inventory system", IDG Communications, Inc., Sep. 10, 1984--(Script). |
"VTK Training Section" and Disk Initialization Procedures for VTK-30/60, Voicetek Corporation--(Manual). |
"VoiceStor Systems Integration Guide", Voicetek Corporation, May 2, 1983--(Manual). |
"VTK 60 Voice Computer--Technical Description", Voicetek Corporation, Oct. 1986--(Manual). |
"Voicetek VS-50 Telephone Interface System", Apr. 25, 1984, System Integrtation Guide--(Manual). |
"VTK Voice System--Programmers Guide", Voicetek--(Manual). |
"Disk Initialization Procedures for VTK-30/60", Voicetek Corporation--(Manual). |
"VTK81 Voice Computer--Technical Description", Voicetek Corporation, Oct. 1986--(Manual). |
"VTK Voice System--VTK/CE Guide", Voicetek, Jul. 6, 1987--(Manual). |
Newton, Harry, "Newton's Telecom dictionary", Telecom Library Inc., 1991--(Advertisement). |
"1987 Buyers Guide", Teleconnect, Jul. 1987, pp. 194, 197-210--(Brochure). |
Syntellect Inc.--Advertisements. |
Various copies of Business cards. |
Guncheon, M.C., "The Incredible Dial-A-Message Directory", Contemporary Books, Inc., 1985--(Directory). |
"Voice Box Maintenance Manual", Periphonics, 1986--(Manual). |
"Voicepac Maintenance Manual", Periphonics, 1984--(Manual). |
Dyer, Ellen, "Wichita Firm Sells 25% Share", Dec. 14, 1987, and Spectrum Carving Role In Volatile Business, Jul. 7, 1986, Search Results. |
"Don't Miss The Unique Gift Idea Of The Year", Yam Educational Software, 1987--(Advertisement). |
"Welcome to the future of advertising.", Teleline, Inc., 1990--(Presentation). |
"Greeting Card Project", Teleline, Inc., Nov. 7, 1988--(Flow Chart). |
Sharkey, Betsy, "Dialing for Dollars and Data", Adweek, Nov. 16, 1987, pp. 6-8--(Article). |
Gay, Verne, "CBS may tie rates to buying p?", 1988--(Article). |
Flanagan, J.L., et al., "Synthetic Voices For Computers", IEEE International Conference on Communications, 1970, pp. 45-4-45-10--(Conference Record). |
Rabiner, L.R., et al., "Computer Voice Response Using Low Bit Rate Synthetic Speech", Digest IEEE 71 International Convention, Mar. 22-25, 1971, pp. 1-2, Fig. 1-2--(Paper). |
"DT1000 Digitalker Speech Synthesis Evaluation Board", National Semiconductor Corp, Oct. 1980--(Manual). |
"Data Set 407C Interface Specifications Nov. 1977", Bell System Technical Reference, Nov. 1977, pp. 1-50--(Paper). |
Broomfield, R.A., et al., "Making a data terminal out of the Touch-Tone telephone", Electronics, Jul. 3, 1980, pp. 124-129--(Paper). |
Godfrey, D., et al., "The Telidon Book--Designing and Using Videotex Systems", pp. 1-103--(Book). |
"Industry Marketing Bulletin", Honeywell EDP Wellesley Hills, Aug. 9, 1967. |
"Honeywell Communications Configuration Charts And Aids In Designing", Data Communications, pp. 3-1-3-7 and A. |
"Burroughs Audio Response System", Reference Information for Sales Representatives, pp. 1-6. |
"New Product Announcement", Burroughs Corporation, Feb. 5, 1968. |
"Stand-Alone Lockbox Application Voice Response (Slave) Communication System Functional Specification", Cognitronics Corporation, Feb. 19, 1982, p. 21. |
"Unlock lockbox reporting. with Cognitronics Voice Response Communications System/Banking.", Speech-maker a division of Cognitronics Corporation. |
"Voice Response for Banking", Cognitronics Corporation (Brochure). |
"voice response application brief", Speech-maker--(Brochure). |
"Instant credit authorization is an easy touch when any telephone is a voice response computer terminal", Speech-maker a division of Cognitronics corporation--(Article). |
Slutsker, Gary, "Relationship marketing", Forbes, Apr. 3, 1989--(Article). |
Finnigan, P.F., "To Our Shareholders", Jun. 1985, Apr. 7, 1986, Apr. 10, 1987--(Letters). |
"International Programs" (Voicemail). |
Finnigan, P.F., "Our guest", Radio-Schweiz AG Telekommunikation und Flugsicherung, Jan. 1983, pp. 12-14--(Bulletin). |
Finnigan, P.F., "Voice mail", 1983 National Computer Conference, May 16-19, 1983, Anaheim, CA, pp. 375-377 and Abstract. |
"Conversations in Your Mailbox", Software News, Jan. 1985--(Article). |
Fredric, Paul, "Voicemail Int'l, Radio Page America To Offer A `Pocket News Network`", Communications Week, Jul. 8, 1985--(Article). |
"Voice-Messaging System: Use It While You're In, Not Out", Information Week--(Article). |
"Corporate Performance--Companies To Watch", Fortune, Sep. 30, 1985--(Article). |
"Dream Weaver", Jon Lindy, Aug. 1986, pp. 32-35, 37--(Article). |
"Turn any telephone into a complete electronic message service", Voicemail--(Brochure). |
Pages from Company Brochure, Televoice International, Inc. |
"VMI Big Talker", Voicemail International, Inc.--(Newsletter). |
"Newsline", Voicemail International, Inc., Oct. 1984 and Nov. 1984. |
"Voiceletter No. 1", Voicemail International, Inc., Dec. 1985. |
"A New, More Productive Way to Use the Telephone", Voicemail International, Inc.--(Brochure). |
"While You Were Out . . . "--(Brochure). |
"?For People Who Can't Afford To Miss Messages", Voicemail International, Inc.--(Brochure). |
"Voicemail The electronic news service saves time, money and nerves", Radio-Suisse Ltd., (Voicemail Agent for Europe)--(Brochure). |
"Are You Being Robbed of Your Time . . . ?", Voicemail International, Inc, --(Brochure). |
"Voicemail Instruction Manual B-85", Televoice International, Nov. 1980--(Manual). |
"Local Telephone Numbers" (for Voicemail) and Televoice Is As Easy As 1, 2, 3 |, Televoice International--(Manual). |
"Voicemail Instruction Manual C-25", Televoice International, Jun. 1981--(Manual). |
"Telephone Numbers" (for Voicemail) and How To Use Voicemail, Televoice International--(Manual). |
"Message Receiving/Sending" (and others), Voicemail International, Inc.--(Manual). |
"You Can Use Voicemail To Send And Receive Messages At Anytime Anywhere In The World", Voicemail International, Inc., 1981--(Brochure). |
"Advanced User Guide", Voicemail International, Inc.--(Manual). |
"Voicemail's Basic User's Guide", Voicemail International, Inc.--(Manual). |
"Welcome To Dowphone", Dowphone, Jan. 1986--(Manual). |
"Telephone 1-800 Check-PDR", Officers of Medical Economics Company, Inc., 1986--(Circulation/Brochure). |
"Turn your telephone into an efficient electronic mailbox", Western Union, Jan. 1984,--(Brochure). |
"Western Union Voice Message Service User's Guide", Western Union, Jul. 1984--(Brochure). |
"PSA's 24 hour reservation system", PSA, Sep. 1986--(Brochure). |
"To Better Serve Your Business, We're On Call Days, Nights and Weekends", Maryland Business Assistance Center--(Brochure). |
"Voice Response: Breaks Trough Call Blockage.", Business Week, Aug. 26, 1985--(Advertisement for Preception Technology Corporation). |
"Tools for heavy hitters", Forbes, May 6, 1985. |
"The Fidelity Automated Service Telephone", Fidelity Group--(Manual/Brochure). |
"Stockquote Hotline", Norwest Brokerage Services--(Brochure). |
"All You Need To Get The Stock Quotes And News You Want." Dowphone, 1984--(Advertisement). |
"The Most Respected Name In Telemarketing", West Interactive Corporation--(2 Brochures). |
Lexis Search Results (Great American Potato-Chip giveaway/Raisin Bran Game/Giants Baseball Trivia--Dial Info): "In The Chips" AdWeek, Jul. 22, 1985. |
"San-Fran-Police-League", Business Wire, Aug. 2, 1985. |
"Similar Campaigns", DM News, Dec. 15, 1985. |
"Phone Offers Action At Push Of Button", Advertising Age, Feb. 6, 1986. |
Boies, Stephen J., "A Computer Based Audio Communication System", Computer Sciences Department, Thomas J. Watson Research Center, Yorktown Heights, New York, USA, pp. 701-704--(Article). |
Winckelmann, W.A., "Automatic Intercept Service", Bell Laboratories Record, May 1968, vol. 46, No. 5, pp. 138-143--(Article). |
"Proposed Agreement Between National Enterprises Board (N.E.B.) and Delphi", Jan. 30, 1979. |
Voysey, Hedley, "Nexos wins rights to comms engine", Computing, Sep. 6, ??, vol. 7, No. 36--(Article). |
"Appraisal Of The Fair Market Value Of Delphi Communications", Apr. 30, 1980--(Study). |
Delphi Communications--(Charts and Exhibits). |
"Voice-Response System Improves Order Entry, Inventory Control", Communication News, Aug. 1976--(Article). |
"Periphonics Voicepack"--(Brochure). |
"The Voice Response Peripheral That Turns Every Touch-Tone Telephone Into A Computer Terminal", Periphonics Corporation--(Brochure). |
Rabin, Jeff, "Minorities Seek 30% Share of All Lottery Operations", Sacramento Bee, Apr. 12, 1985--(Article). |
Advertisements (Dial Giants Baseball Trivia Game): San Francisco Chronicle, Jul. 3, 1984. |
Curtis, Cathy, "976 numbers let you dial-a-whatever", San Francisco Business Journal, Nov. 26, 1984--(Article). |
Ferrell, Jane, "Three little numbers for instant information", San Francisco Chronicle, Aug. 15, 1984--(Article). |
"Dallas Telephone Call-In Game Uses Computer Voice Interface", Sep. 24, 1984--(Press Release). |
Rivest, R.L., et al., "A Method for Obtaining Digital Signatures and Public-Key Cryptosystems", Communications of the ACM, Feb. 1978, vol. 21, No. 2, pp. 120-126--(Article). |
Finnigan, Paul F, "Audiotex: The telephone as data-access equipment", Data Communications, 1987, pp. 155-161 (Article). |
Ozawa, Y., et al., "Voice Response System and Its Applications", Hitachi Review, Dec. 1979, vol. 28, No. 6, pp. 301-305--(Article). |
"AT&T 2: Reaches agreement with Rockwell (ROK)", Aug. 26, 1986--(Press Release). |
"AT&T: Expands Computer speech system product line", Apr. 14, 1986--(Press Release). |
Adams, Cynthia, "Conversing With Computers", Computerworld on Communications, May 18, 1983, vol. 17, No. 20A, pp. 36-44--(Article). |
Hester, S.D., et al., "The AT&T Multi-Mode Voice Systems--Full Spectrum Solutions For Speech Processing Applications", Sep. 1985, pp. 1-10--(Proceedings Of The 1985 AVIOS Conference). |
Davidson, Leon, "A Pushbutton Telephone For Alphanumeric Input", Datamation, Apr. 1966, pp. 27-20--(Article). |
Advertisement: Cuevo Gold Beach Chair, VoiceMail Int'l, '83. |
"Digital's All-In-1 Voice Messaging", Digital--(Brochure). |
"Access Voice and Mail Messages From One Familiar Source", Insight,--(Article). |
"Get The Message . . . |" Voicemail International, Inc.,--(Article). |
"New VoiceMail Features", Voicemail International, Inc., Oct. 1984--(Article). |
Brochures (TWA Crew Scheduling/PSA's Reservation System/Universal Studios Program/Dow Phone): "AVIAR The communication system that keeps you flying", VoiceMail Int'l,--(Brochure). |
"TWA Voicemail, Flight Attendants Users Guide" Aug. 1986,--(Brochure). |
Holtzman, Henry, "Voice Mail Soars At TWA", Modern Office Technology (Reprint), Mar. 1986,--(Article). |
"Bid Results via Voicemail--Flight Deck Crew Members", May 1, 1985 (Script). |
Borden, W.S., "Flight Attendant Self Input Of Monthly Bids Via Touch Tone Telephond", In-Flight Services Bulletin, Sep. 15, 1985--(Memo). |
"Look Ma, no operators| Automatic voice system doesmany airline jobs", Air Transport World, Oct. 1986--(Article). |
"1,000,000 Shares Common Stock" Voicemail International, Inc., Jan. 10, 1984--(Public Offering Summary). |
Levinson, S.E., et al., "A Conversational-Mode Airline Information and Reservation System Using Speech Input and Output", The Bell System Technical Journal, Jan. 1980, vol. 59, No. 1, pp. 119-137--(Chapter from a Book). |
Emerson, S.T., "Voice Response Systems--Technology to the Rescue for Business Users", Speech Technology, Jan./Feb. '93, pp. 99-103--(Article). |
Moslow, Jim, "Emergency reporting system for small communities", Telephony, Feb. 11, 1985, pp. 30-32, 34--(Article). |
Rabiner, L.R., et al., "Digital Techniques for Computer Voice Response: Implementation and Applications", Proceedings Of The IEEE, Apr. 1976, vol. 64, No. 4, pp. 416-432--(Article). |
Moosemiller, J.P., "AT&T's Conversant.TM. I Voice System" Speech Technology, Mar./Apr. 1986, pp. 88-93--(Article). |
Frank, R.J., et al., "No. 4 ESS: Mass Announcement Capability", The Bell System Technical Journal, Jul./Aug. 1981, vol. 60, No. 6, Part 2, pp. 1049-1081--(Chapter from a Book). |
"Chapter I General Description" D.I.A.L. PRM/Release 3--Version 2 Mar. 1987 (Product Reference Manual). |
"Announcing Release 3.3" D-A-S-H-D.I.A.L. Application and Support Hints, Jan./Feb. Mar. 1987, vol. 3, No. 1--(Brochure). |
"D.I.A.L. Software Release 4", OPCOM, Jan. 1988, Version 1--(Product Reference Manual). |
Brady, R.L., et al., "Telephone Identifier Interface", IBM Technical Disclosure Bulletin, Oct. 1976, vol. 19, No. 5, pp. 1569-1571--(Article). |
Corbett, A.J., "Telephone Enquiry System Using Synthetic Speech", University of Essex, Dec. 1974, (Thesis). |
Yoshizawa, K., et al., "Voice Response system for Telephone Betting", Hitachi Review, Jun. 1977, vol. 26, No. 6--(Article). |
Sagawa, S., et al., "Automatic Seat Reservation By Touch-Tone Telephone", Second USA Japan Computer Conference, 1975, vol. 2, pp. 290-294--(Article). |
Smith, S.L., "Computer-Generated Speech and Man-Computer Interaction", Human Factors, 1970, 12(2), pp. 215-223--(Article). |
Newhouse, A., et al., "On The Use Of Very Low Cost Terminals", University of Houston, pp. 240-249--(Paper). |
Mullen, R.W., "Telephone--home's `friendliest` Computer", Inside Telephone Engineer And Management, May 15, 1985, vol. 89, No. 10,--(Article). |
"Telephone Computing Entering Service Bureau Business", American Banker, Jul. 5, 1979--(Article). |
Kutler, Jeffrey, "Technology, System Sharing Improve Phone Banking Outlook", American Banker, Dec. 7, 1979, vol. CXLIV, No. 237--(Article). |
Kutler, Jeffrey, "Phone Bill Paying Accessed by Pioneer", American Banker, Dec. 7, 1979, vol. CXLIV, No. 237--(Article). |
"User's guide", Dowphone. |
"Audiotex Information From Dow Jones", The Computer Review, Nov. 1984, vol. 2, No. 1--(Article). |
"Dow Phone Adds Innovest Systems' Technical Analysis Reports" IDP Report, Jan. 3, 1986--(Report). |
Perdue, R.J., et al., "Conversant 1 Voice System: Architecture and Applications", AT&T Technical Journal, Sep./Oct. 1986--(Article). |
Martin, James, "Design of Man-Computer Dialogues", IBM System Research Institute, Chapter 16, pp. 283-306--(Chapter from a Book). |
Kaiserman, D.B., "The Role Of Audio Response In Data Collection Systems", Proceedings of the Technical Sessions, Paleis des Expositions, Geneva, Switzerland, Jun. 17-19, 1980, pp. 247-251--(Article). |
Boies, S.J., et al., "User Interface for Audio Communication System", IBM Technical Disclosure Bulletin, Dec. 1982, vol. 25, No. 7A, pp. 3371-3377--(Article). |
Kramer, J.J., "Human Factors Problems in the Use of Pushbutton Telephones for Data Entry", Bell Telephone Laboratories, Holmdel, N.J., Apr. 74, pp. 241-258--(Paper). |
Cox, Jr., Floyd, "Flora Fax", Jan. 22, 1986--(Letter and Advertisements). |
Isayama, Tetsuya, "Automatic Response Processing Equipment as a Multi-media Communication Node", Japan Telecommunications Review, 1987, vol. 29, No. 1, pp. 29-36--(Article). |
Imai, Y., et al., "Shared Audio Information System Using New Audio Response Unit" Japan Telecommunications Review, Oct. 1981, vol. 23, No. 4, pp. 383-390--(Article). |
"Automatic Call Distributor/Management Information System: Interface between 1/1AESS.TM. Switch Central Office and Customer Premises Equipment", Bell Communications Research, Dec. 1986, Technical Reference TR-TSY-000306, Issue 1--(Article). |
"Comparison Of ACD Systems", Connection, Feb. 1990--(Chart). |
"ACD Comparison", Aspect, Feb. 2, 1990--(Final Report). |
Borison, V.S., "Transaction--telephone gets the fact at the point of sale", Bell Laboratories Record, Oct. 1975, pp. 377-383--(Article). |
Demeautis, M., et al., "The TV 200 A Transactional Telephone", Commutation & Transmission n.sup.o 5, 1985, pp. 71-82--(Article). |
Eriksson, G., et al., "Voice and Data Workstation and Services in the ISDN", Ericsson Review., May 1984, pp. 14-19--(Article). |
Schrage, Michael, "A Game Von Meister in Pursuit of Profits", Washington Post, Sep. 23, 1985--(Article). |
Svigals, J., "Low Cost Point-Of-Sale Terminal", IBM Technical Disclosure Bulletin, Sep. 1982, vol. 25, No. 4, p. 1835. |
Turbat, A., "Telepayment And Electronic Money The Smart Card", Commutation & Transmission n.sup.o 5 , 1982, pp. 11-20--(Article). |
"Voice Mail", Sound & communicatons, Apr. 1983, vol. 28, No. 12, pp. 84-85--(Article). |
Aso, Satoshi, "Trends and Applications of Voice Output Devices", 2209 J.E.E. Journal of Electronic Engineering, Feb. 1982, vol. 19, No. 182, pp. 102-107--(Article). |
Kroemer, F., "Telebox", Unterrichtsblatter, year 38/1985, No. 4, pp. 131-141 (Article)--no translation. |
Kroemer, F., "Telebox", Unterrichtsblatter, year 41/1988, No. 2, pp. 67-83 (Article)--no translation. |
C.R. Newson, "Merlin Voice Mail VM600," British Telecommunications Engineering, vol. 4, Apr. 1985, pp. 32-35. |
A.S. Yatagai, "Telephonic Voice Synthesis Systems," Telecommunications, Aug. 1985, pp. 56h-l, 68. |
A.J. Waite, "Getting Personal With New Technologies For Telemarketers," DM News, Feb. 15, 1987 at 50. |
"Shopping via a network is no longer just talk," Data Communications, Aug. 1981 at 43. |
"Growth-Oriented Systems," Restaurant Technology, Nation's Restaurant News Newspaper, Jul. 1, 1985 at 51. |
"Let your fingers do the tapping . . . and the computer the talking," Modern Office Tech., May 1984 at 80. |
"American Software unveils systems for IBM mainframes," Computerworld, Mar. 26, 1984 at 59. |
"Business Units Get Order Entry," Computerworld, Jul. 12, 1982 at 36. |