24/7 CUSTOMER, INC

Organization

CAMPBELL, CA, US

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Patents Grantslast 30 patents

Information Patent Grant
Method and apparatus for extracting journey of life attributes of a...
- Patent number 9,910,909
- Issue date Mar 6, 2018
- 24/7 Customer, Inc.
- Darshan Hegde
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Stage-wise analysis of text-based interactions
- Patent number 9,894,207
- Issue date Feb 13, 2018
- 24/7 Customer, Inc.
- R. Mathangi Sri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for facilitating speech application testing
- Patent number 9,883,026
- Issue date Jan 30, 2018
- 24/7 Customer, Inc.
- Kioma Valenzuela Aldecoa
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for diverting callers to web sessions
- Patent number 9,871,921
- Issue date Jan 16, 2018
- 24/7 Customer, Inc.
- Patrick Nguyen
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Slider and history field for smart chat sessions
- Patent number 9,851,872
- Issue date Dec 26, 2017
- 24/7 Customer, Inc.
- Pallipuram V. Kannan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Slider and history field for smart chat sessions
- Patent number 9,851,869
- Issue date Dec 26, 2017
- 24/7 Customer, Inc.
- Pallipuram V. Kannan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for increasing user engagement with video adve...
- Patent number 9,813,779
- Issue date Nov 7, 2017
- 24/7 Customer, Inc.
- Shekhar Kumar Deo
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for predicting intent in IVR using natural lan...
- Patent number 9,742,912
- Issue date Aug 22, 2017
- 24/7 Customer, Inc.
- Vaibhav Srivastava
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for facilitating voice user interface design
- Patent number 9,733,894
- Issue date Aug 15, 2017
- 24/7 Customer, Inc.
- Kathy L. Brown
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Data assistance application for mobile devices
- Patent number 9,736,668
- Issue date Aug 15, 2017
- 24/7 Customer, Inc.
- Kioma Aldecoa
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for intent prediction and proactive service of...
- Patent number 9,712,671
- Issue date Jul 18, 2017
- 24/7 Customer, Inc.
- Michael Monegan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Business rules manager
- Patent number 9,710,495
- Issue date Jul 18, 2017
- 24/7 Customer, Inc.
- Patrick Nguyen
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus for determining user browsing behavior
- Patent number 9,661,088
- Issue date May 23, 2017
- 24/7 Customer, Inc.
- Prabhakaran Krishnamoorthy
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for facilitating dialogue mining
- Patent number 9,661,067
- Issue date May 23, 2017
- 24/7 Customer, Inc.
- Suchana Seth
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Intent prediction based recommendation system using data combined f...
- Patent number 9,652,797
- Issue date May 16, 2017
- 24/7 Customer, Inc.
- Ravi Vijayaraghavan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Stage-wise analysis of text-based interactions
- Patent number 9,652,793
- Issue date May 16, 2017
- 24/7 Customer, Inc.
- R. Mathangi Sri
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automated assistance for customer care chats
- Patent number 9,635,176
- Issue date Apr 25, 2017
- 24/7 Customer, Inc.
- Stephen J. Griesmer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Categorization of user interactions into predefined hierarchical ca...
- Patent number 9,626,629
- Issue date Apr 18, 2017
- 24/7 Customer, Inc.
- Ravi Vijayaraghavan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus for analyzing leakage from chat to voice
- Patent number 9,621,725
- Issue date Apr 11, 2017
- 24/7 Customer, Inc.
- R. Mathangi Sri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Creating and implementing scalable and effective multimedia objects...
- Patent number 9,621,528
- Issue date Apr 11, 2017
- 24/7 Customer, Inc.
- Manoj Rajshekar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Tracking of near conversions in user engagements
- Patent number 9,600,828
- Issue date Mar 21, 2017
- 24/7 Customer, Inc.
- R. Mathangi Sri
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus for increasing user engagement with video adve...
- Patent number 9,554,184
- Issue date Jan 24, 2017
- 24/7 Customer, Inc.
- Shekhar Kumar Deo
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Apparatus and method for predicting customer behavior
- Patent number 9,536,248
- Issue date Jan 3, 2017
- 24/7 Customer, Inc.
- Pallipuram V. Kannan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus for analyzing and applying data related to cus...
- Patent number 9,536,269
- Issue date Jan 3, 2017
- 24/7 Customer, Inc.
- Andrew Chang
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus for analyzing and applying data related to cus...
- Patent number 9,519,936
- Issue date Dec 13, 2016
- 24/7 Customer, Inc.
- Ravi Vijayaraghavan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus for proactive notifications based on the locat...
- Patent number 9,519,903
- Issue date Dec 13, 2016
- 24/7 Customer, Inc.
- Pallipuram V. Kannan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Methods and apparatuses for modeling customer interaction experiences
- Patent number 9,483,768
- Issue date Nov 1, 2016
- 24/7 Customer, Inc.
- Bhupinder Singh
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Method and apparatus for analyzing and applying data related to cus...
- Patent number 9,483,800
- Issue date Nov 1, 2016
- 24/7 Customer, Inc.
- Ravi Vijayaraghavan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Predictive 411
- Patent number 9,460,237
- Issue date Oct 4, 2016
- 24/7 Customer, Inc.
- Patrick Nguyen
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Determining product categories by mining interaction data in chat t...
- Patent number 9,460,455
- Issue date Oct 4, 2016
- 24/7 Customer, Inc.
- Nitin Kumar Hardeniya
- G06 - COMPUTING CALCULATING COUNTING

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Patents Applicationslast 30 patents

Information Patent Application
METHOD AND APPARATUS FOR FACILITATING USER CHAT INTERACTIONS
- Publication number 20180181286
- Publication date Jun 28, 2018
- 24/7 CUSTOMER, INC.
- Neil McKay
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR SERVING ONLINE COMMUNITIES OF USERS
- Publication number 20180129512
- Publication date May 10, 2018
- 24/7 CUSTOMER, INC.
- Bhupinder SINGH
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SLIDER AND HISTORY FIELD FOR SMART CHAT SESSIONS
- Publication number 20180081511
- Publication date Mar 22, 2018
- 24/7 CUSTOMER, INC.
- Pallipuram V. KANNAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR DIVERTING CALLERS TO WEB SESSIONS
- Publication number 20180077287
- Publication date Mar 15, 2018
- 24/7 CUSTOMER, INC.
- Patrick NGUYEN
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
POINT-IN-TIME DEPENDENT IDENTIFICATION FOR OFFERING INTERACTIVE SER...
- Publication number 20180068009
- Publication date Mar 8, 2018
- 24/7 CUSTOMER, INC.
- Abhishek GHOSE
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR FACILITATING A PROVISIONING OF ADVERTISEME...
- Publication number 20170364965
- Publication date Dec 21, 2017
- 24/7 CUSTOMER, INC.
- Pallipuram V. KANNAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR ASSESSING CUSTOMER VALUE BASED ON CUSTOMER...
- Publication number 20170364930
- Publication date Dec 21, 2017
- 24/7 CUSTOMER, INC.
- Pallipuram V. KANNAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
DATA ASSISTANCE APPLICATION FOR MOBILE DEVICES
- Publication number 20170318443
- Publication date Nov 2, 2017
- 24/7 CUSTOMER, INC.
- Kioma ALDECOA
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND APPARATUS FOR FACILITATING VOICE USER INTERFACE DESIGN
- Publication number 20170300296
- Publication date Oct 19, 2017
- 24/7 CUSTOMER, INC.
- Kathy L. BROWN
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHOD AND APPARATUS FOR BUILDING PREDICTION MODELS FROM CUSTOMER W...
- Publication number 20170270416
- Publication date Sep 21, 2017
- 24/7 CUSTOMER, INC.
- R. Mathangi SRI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR FACILITATING DIALOGUE MINING
- Publication number 20170235740
- Publication date Aug 17, 2017
- 24/7 CUSTOMER, INC.
- Suchana SETH
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR CREATING AND IMPLEMENTING SCALABLE AND EFFECT...
- Publication number 20170214678
- Publication date Jul 27, 2017
- 24/7 CUSTOMER, INC.
- Manoj RAJSHEKAR
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
STAGE-WISE ANALYSIS OF TEXT-BASED INTERACTIONS
- Publication number 20170214796
- Publication date Jul 27, 2017
- 24/7 CUSTOMER, INC.
- R. Mathangi SRI
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
INTENT PREDICTION BASED RECOMMENDATION SYSTEM USING DATA COMBINED F...
- Publication number 20170213274
- Publication date Jul 27, 2017
- 24/7 CUSTOMER, INC.
- Ravi VIJAYARAGHAVAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR FACILITATING ON-DEMAND BUILDING OF PREDICT...
- Publication number 20170185904
- Publication date Jun 29, 2017
- 24/7 CUSTOMER, INC.
- Dhanesh PADMANABHAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CATEGORIZATION OF USER INTERACTIONS INTO PREDEFINED HIERARCHICAL CA...
- Publication number 20170178033
- Publication date Jun 22, 2017
- 24/7 CUSTOMER, INC.
- Ravi VIJAYARAGHAVAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR MANAGING NATURAL LANGUAGE QUERIES OF CUSTO...
- Publication number 20170169101
- Publication date Jun 15, 2017
- 24/7 CUSTOMER, INC.
- Anmol WALIA
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR ENGAGING USERS ON ENTERPRISE INTERACTION C...
- Publication number 20170154495
- Publication date Jun 1, 2017
- 24/7 CUSTOMER, INC.
- R. Mathangi SRI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTOMATED ASSISTANCE FOR CUSTOMER CARE CHATS
- Publication number 20170149973
- Publication date May 25, 2017
- 24/7 CUSTOMER, INC.
- Stephen J. GRIESMER
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND APPARATUS FOR DYNAMICALLY SELECTING CONTENT FOR ONLINE V...
- Publication number 20170140428
- Publication date May 18, 2017
- 24/7 CUSTOMER, INC.
- Abir CHAKRABORTY
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR LINKING CUSTOMER INTERACTIONS WITH CUSTOME...
- Publication number 20170140449
- Publication date May 18, 2017
- 24/7 CUSTOMER, INC.
- Pallipuram V. KANNAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PREDICTIVE CUSTOMER SERVICE ENVIRONMENT
- Publication number 20170140280
- Publication date May 18, 2017
- 24/7 CUSTOMER, INC.
- Dinesh AJMERA
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR FACILITATING CUSTOMER INTENT PREDICTION
- Publication number 20170116177
- Publication date Apr 27, 2017
- 24/7 CUSTOMER, INC.
- Anmol WALIA
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR RESERVING ZERO-WAIT TIME AGENT INTERACTIONS
- Publication number 20170103346
- Publication date Apr 13, 2017
- 24/7 CUSTOMER, INC.
- Michael BODELL
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method and Apparatus for Increasing User Engagement with Video Adve...
- Publication number 20170105051
- Publication date Apr 13, 2017
- 24/7 CUSTOMER, INC.
- Shekhar Kumar Deo
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND APPARATUS FOR FACILITATING CUSTOMER INTERACTIONS WITH EN...
- Publication number 20170091780
- Publication date Mar 30, 2017
- 24/7 CUSTOMER, INC.
- Pallipuram V. Kannan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR PROACTIVE NOTIFICATIONS BASED ON THE LOCAT...
- Publication number 20170053287
- Publication date Feb 23, 2017
- 24/7 CUSTOMER, INC.
- Pallipuram V. Kannan
- G01 - MEASURING TESTING
Information Patent Application
METHOD AND APPARATUS FOR DIVERTING CALLERS TO WEB SESSIONS
- Publication number 20170026517
- Publication date Jan 26, 2017
- 24/7 CUSTOMER, INC.
- Patrick NGUYEN
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND APPARATUS FOR MANAGING CUSTOMER INTERACTIONS ON MULTIPLE...
- Publication number 20160371703
- Publication date Dec 22, 2016
- 24/7 CUSTOMER, INC.
- Michael MONEGAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Predictive 411
- Publication number 20160364441
- Publication date Dec 15, 2016
- 24/7 CUSTOMER, INC.
- Patrick NGUYEN
- G06 - COMPUTING CALCULATING COUNTING

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Trademarklast 30 trademarks

Information Trademark
87803841 - [24]7.AI
- Serial number 87803841
- Registration number 5731158
- Filing date Feb 20, 2018
- [24]7.AI, INC.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
87304802 - CUSTOMER ACQUISITION CLOUD
- Serial number 87304802
- Registration number 5243237
- Filing date Jan 17, 2017
- 24/7 CUSTOMER, INC.
- 35 - Advertising
Information Trademark
87304793 - INTENT-DRIVEN ENGAGEMENT
- Serial number 87304793
- Registration number 5229823
- Filing date Jan 17, 2017
- 24/7 CUSTOMER, INC.
- 35 - Advertising
Information Trademark
87304798 - ACTIVE SHARE
- Serial number 87304798
- Registration number 5556484
- Filing date Jan 17, 2017
- [24]7.AI, INC.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
87304803 - IVR2CHAT
- Serial number 87304803
- Registration number 5298518
- Filing date Jan 17, 2017
- 24/7 CUSTOMER, INC.
- 35 - Advertising
Information Trademark
86916932 - THE END OF STARTING OVER
- Serial number 86916932
- Filing date Feb 23, 2016
- 24/7 CUSTOMER, INC.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
86523436 - [24]7 CUSTOMER ENGAGEMENT CLOUD
- Serial number 86523436
- Filing date Feb 3, 2015
- 24/7 CUSTOMER, INC.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
86523423 - CUSTOMER ENGAGEMENT CLOUD
- Serial number 86523423
- Registration number 5038116
- Filing date Feb 3, 2015
- 24/7 CUSTOMER, INC.
- 35 - Advertising
Information Trademark
86128703 - [24]7 VIVID SPEECH
- Serial number 86128703
- Registration number 4575163
- Filing date Nov 25, 2013
- 24/7 CUSTOMER, INC.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
86128729 - [24]7 SPEECH
- Serial number 86128729
- Registration number 4567617
- Filing date Nov 25, 2013
- 24/7 CUSTOMER, INC.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
86054227 - SPEECH AND TOUCH MAKE IT SIMPLE
- Serial number 86054227
- Registration number 4696779
- Filing date Sep 3, 2013
- 24/7 CUSTOMER, INC.
- 35 - Advertising
Information Trademark
86053043 - INTUITIVE CUSTOMER EXPERIENCE COMPANY
- Serial number 86053043
- Registration number 4527280
- Filing date Aug 30, 2013
- 24/7 CUSTOMER, INC.
- 35 - Advertising
Information Trademark
86040651 - ANTICIPATE SIMPLIFY LEARN
- Serial number 86040651
- Registration number 4471001
- Filing date Aug 16, 2013
- 24/7 CUSTOMER, INC.
- 35 - Advertising
Information Trademark
86027185 - YOUR CUSTOMER. THEIR EXPERIENCE. ANY CHANNEL.
- Serial number 86027185
- Registration number 4470972
- Filing date Aug 2, 2013
- 24/7 CUSTOMER, INC.
- 35 - Advertising
Information Trademark
85962096 - VIVID SPEECH
- Serial number 85962096
- Registration number 4700532
- Filing date Jun 17, 2013
- 24/7 CUSTOMER, INC.
- 42 - Scientific and technological services and research and design relating thereto
Information Trademark
85962076 - ASSIST
- Serial number 85962076
- Registration number 4540825
- Filing date Jun 17, 2013
- 24/7 CUSTOMER, INC.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
85962054 - [24]7 ASSIST
- Serial number 85962054
- Registration number 4558736
- Filing date Jun 17, 2013
- 24/7 CUSTOMER, INC.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
85769189 - SMART CHAT MAKES IT SIMPLE
- Serial number 85769189
- Registration number 4569037
- Filing date Nov 1, 2012
- 24/7 CUSTOMER, INC.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
85556486 - ILABS
- Serial number 85556486
- Filing date Feb 29, 2012
- 24/7 CUSTOMER, INC.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
85556580 - INNOVATION LABS
- Serial number 85556580
- Registration number 4495317
- Filing date Feb 29, 2012
- 24/7 CUSTOMER, INC.
- 35 - Advertising
Information Trademark
85521369 - ANTICIPATE
- Serial number 85521369
- Filing date Jan 20, 2012
- 24/7 CUSTOMER, INC.
- 35 - Advertising
Information Trademark
85521390 - [24]7
- Serial number 85521390
- Registration number 4429355
- Filing date Jan 20, 2012
- 24/7 CUSTOMER, INC.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
85521315 - 24/7
- Serial number 85521315
- Registration number 4488955
- Filing date Jan 20, 2012
- 24/7 CUSTOMER, INC.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
85521331 - SIMPLIFY
- Serial number 85521331
- Filing date Jan 20, 2012
- 24/7 CUSTOMER, INC.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
85521344 - LEARN
- Serial number 85521344
- Filing date Jan 20, 2012
- 24/7 CUSTOMER, INC.
- 35 - Advertising
Information Trademark
85442333 - JOURNEY ANALYTICS
- Serial number 85442333
- Filing date Oct 7, 2011
- 24/7 CUSTOMER, INC.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
85442350 - CONSUMER JOURNEY
- Serial number 85442350
- Filing date Oct 7, 2011
- 24/7 CUSTOMER, INC.
- 9 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments
Information Trademark
85207544 - WOW!PX
- Serial number 85207544
- Registration number 4143701
- Filing date Dec 29, 2010
- 24/7 CUSTOMER, INC.
- 42 - Scientific and technological services and research and design relating thereto
Information Trademark
85207535 - PX
- Serial number 85207535
- Registration number 4143700
- Filing date Dec 29, 2010
- 24/7 CUSTOMER, INC.
- 42 - Scientific and technological services and research and design relating thereto
Information Trademark
77850972 - SCIENCE BEHIND OUT PERFORMANCE
- Serial number 77850972
- Registration number 4158187
- Filing date Oct 16, 2009
- 24/7 CUSTOMER, INC.
- 35 - Advertising

24/7 CUSTOMER, INC

Organization

Patents Grantslast 30 patents

Method and apparatus for extracting journey of life attributes of a...

Stage-wise analysis of text-based interactions

Method and apparatus for facilitating speech application testing

Method and apparatus for diverting callers to web sessions

Slider and history field for smart chat sessions

Slider and history field for smart chat sessions

Method and apparatus for increasing user engagement with video adve...

Method and apparatus for predicting intent in IVR using natural lan...

Method and apparatus for facilitating voice user interface design

Data assistance application for mobile devices

Method and apparatus for intent prediction and proactive service of...

Business rules manager

Method and apparatus for determining user browsing behavior

Systems and methods for facilitating dialogue mining

Intent prediction based recommendation system using data combined f...

Stage-wise analysis of text-based interactions

Automated assistance for customer care chats

Categorization of user interactions into predefined hierarchical ca...

Method and apparatus for analyzing leakage from chat to voice

Creating and implementing scalable and effective multimedia objects...

Tracking of near conversions in user engagements

Method and apparatus for increasing user engagement with video adve...

Apparatus and method for predicting customer behavior

Method and apparatus for analyzing and applying data related to cus...

Method and apparatus for analyzing and applying data related to cus...

Method and apparatus for proactive notifications based on the locat...

Methods and apparatuses for modeling customer interaction experiences

Method and apparatus for analyzing and applying data related to cus...

Predictive 411

Determining product categories by mining interaction data in chat t...

Patents Applicationslast 30 patents

METHOD AND APPARATUS FOR FACILITATING USER CHAT INTERACTIONS

METHOD AND APPARATUS FOR SERVING ONLINE COMMUNITIES OF USERS

SLIDER AND HISTORY FIELD FOR SMART CHAT SESSIONS

METHOD AND APPARATUS FOR DIVERTING CALLERS TO WEB SESSIONS

POINT-IN-TIME DEPENDENT IDENTIFICATION FOR OFFERING INTERACTIVE SER...

METHOD AND APPARATUS FOR FACILITATING A PROVISIONING OF ADVERTISEME...

METHOD AND APPARATUS FOR ASSESSING CUSTOMER VALUE BASED ON CUSTOMER...

DATA ASSISTANCE APPLICATION FOR MOBILE DEVICES

METHOD AND APPARATUS FOR FACILITATING VOICE USER INTERFACE DESIGN

METHOD AND APPARATUS FOR BUILDING PREDICTION MODELS FROM CUSTOMER W...

SYSTEMS AND METHODS FOR FACILITATING DIALOGUE MINING

SYSTEM AND METHOD FOR CREATING AND IMPLEMENTING SCALABLE AND EFFECT...

STAGE-WISE ANALYSIS OF TEXT-BASED INTERACTIONS

INTENT PREDICTION BASED RECOMMENDATION SYSTEM USING DATA COMBINED F...

METHOD AND APPARATUS FOR FACILITATING ON-DEMAND BUILDING OF PREDICT...

CATEGORIZATION OF USER INTERACTIONS INTO PREDEFINED HIERARCHICAL CA...

METHOD AND APPARATUS FOR MANAGING NATURAL LANGUAGE QUERIES OF CUSTO...

METHOD AND APPARATUS FOR ENGAGING USERS ON ENTERPRISE INTERACTION C...

AUTOMATED ASSISTANCE FOR CUSTOMER CARE CHATS

METHOD AND APPARATUS FOR DYNAMICALLY SELECTING CONTENT FOR ONLINE V...

METHOD AND APPARATUS FOR LINKING CUSTOMER INTERACTIONS WITH CUSTOME...

PREDICTIVE CUSTOMER SERVICE ENVIRONMENT

METHOD AND APPARATUS FOR FACILITATING CUSTOMER INTENT PREDICTION

METHOD AND APPARATUS FOR RESERVING ZERO-WAIT TIME AGENT INTERACTIONS

Method and Apparatus for Increasing User Engagement with Video Adve...

METHOD AND APPARATUS FOR FACILITATING CUSTOMER INTERACTIONS WITH EN...

METHOD AND APPARATUS FOR PROACTIVE NOTIFICATIONS BASED ON THE LOCAT...

METHOD AND APPARATUS FOR DIVERTING CALLERS TO WEB SESSIONS

METHOD AND APPARATUS FOR MANAGING CUSTOMER INTERACTIONS ON MULTIPLE...

Predictive 411

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